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We went for a short family break. Staff were very accommodating- provided us with towels so we could use the pool before our check in time. Facilities were good - breakfast was great - really good choice of fresh foods. Location was good - 10 min walk to a really nice beach. 25 min bus to water park. 20 min from airport by car

Lovely hotel with very pleasant staff who were always looking to go beyond expectations. The pool deck was lovely - and drinks and food were very good, although expensive compared to eating out with so many good restaurants close by. We both had a lovely massage in the Spa. Our room and in particular the bed and pillows were very nice - cleaning and turn down services were excellent. We felt that the position of the hotel was perfect for us - a little walk into the centre and to the beach - but we also liked the local areas and being amongst the locals. The front desk helped us get organised for a trip to Soller and we also booked a boat trip through Get Your Guide which was excellent. Overall an excellent holiday.

Such a lovely hotel! Breakfast was amazing with lots of choice . Lovely to sit outside, with breakfast overlooking the sea. Staff were excellent. My room was very clean but quite small. It had a balcony but there was a lot of lovely greenery so did not really get the sun. The pools are quite small and the outdoor one chilly out of season!

Clean room lovely space, pool fantastic

The hotel is very nice and in an excellent location. Before our stay, I had read reviews about the small room size, but we found it perfectly adequate. One thing to note is that the shower door also serves as the bathroom door, so privacy is limited. The biggest issue was the air conditioning. Our room faced the lagoon and received direct afternoon sun. The hotel automatically turns off the A/C whenever you leave the room. After spending the day at the beach, we would return to a room that was extremely hot. The thermostat could not be set below 22°C (72°F), and it took 3–4 hours to cool the room. Unfortunately, we would shower and go out for dinner about an hour later, and the A/C would shut off again when we left. Returning around 10:00 p.m. meant starting the cooling process all over again, and the room often didn't become comfortable until 1:00 or 2:00 a.m., making it difficult to sleep. We mentioned this to the hotel staff, hoping they could help or override the system, but they were not very helpful. Overall, the hotel has many positives, especially its location, but the air conditioning policy significantly affected our stay.

Staff were excellent. Some areas are looking tired and in need of updating for the price you pay and 4 star rating. Lovely hotel though and mostly very well maintained, clean and comfortable

Had a really great time as a solo traveller. The staff were very helpful and welcoming. Breakfast was a standard buffet breakfast, a good amount of veggie options (would’ve loved veggie sausages). Very close to the beach and the bus stop to go into the town and the airport (very frequent buses, 25 min bus journey). There was also a really nice and cheap tapas place down the road (bar Alaska), and some really nice places to eat in palma town (l’informal, bar espana). There’s a bigger supermarket about 5/10 min walk away that had more picky bits for lunch and a bakery section. The area and hotel felt very safe, had no issues safety wise. There were showers in the spa that guests can use after check out which was helpful and luggage can be stored too. Overall, a great time and I’d recommend!