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Smiley Vacation Packages

Check in was terrible. It took almost an hour for the clerk to check me in. As soon as I got my room, I went down to the pool area for the hot tub. The water in the "hot" tub was cold. I never could get it hot. When I reserved my room, I elected to pay the rate that includes breakfast. The first morning they charged me for my breakfast, and I had to straighten that out at check out. Everything about the place is CHEAP. The flooring, the furniture, the wall decorations, the fixtures, etc. All cheap stuff. I had small bugs crawling around on my bathroom sink counter both days. The pool water was way too cold for an older person such as myself. The TV sound was throttled so that I couldn't turn up the volume high enough to hear what was being said. This looked like the best place to stay in Victoria. Now I sincerely doubt that. I'm a Hilton Honors Member. Hilton should be ashamed.

The administrator, who helped me at the front desk was kind and helpful. The cleaning staff was accomodating and did a great job. The room is large, clean and great comfort. All for a very comfortable price.

We always stay here now when we visit Port Lavaca. The manager is always friendly and remembers us when we do stay.

The bed had a bad smell and the mattress was lumpy. There was hair in the bathroom and it hasn’t mine.

Staff at check-in was extremely rude and not welcoming at all. AC was meh. We came for a softball tournament and had to use our big fan in the room. Elevator was out of order which I did not see while looking for a room. Only thing that saves this review is pillows and blankets were soft. Location is around eveything.