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Hilton London Heathrow Airport Terminal 5

4.0 star property

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Photo gallery for Hilton London Heathrow Airport Terminal 5

Restaurant
Exterior
2 bars/lounges
Lobby
Pool

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot Tub
  • Parking available
  • Room service
  • Air conditioning
  • Spa
$123
includes taxes & fees
Dec 5 - Dec 6

Explore the area

View in a map
Poyle Road, Colnbrook, Slough, England, SL3 0FF
  • Place, Thorney Park
    ‪3 min drive‬
  • Place, Thames River
    ‪5 min drive‬
  • Place, Thames Path
    ‪5 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪9 min drive‬

Room options

View all photos for Executive Room, 1 Queen Bed, Club Lounge Access

Minibar, in-room safe, desk, laptop workspace

Executive Room, 1 Queen Bed, Club Lounge Access

8.0 out of 10
Very good
(2 reviews)
  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible

Minibar, in-room safe, desk, laptop workspace

Room, 1 Queen Bed, Accessible

8.0 out of 10
Very good
(9 reviews)
  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 2 Twin Beds, Club Lounge Access

Minibar, in-room safe, desk, laptop workspace

Executive Room, 2 Twin Beds, Club Lounge Access

8.8 out of 10
Excellent
(3 reviews)
  • 301 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room

Minibar, in-room safe, desk, laptop workspace

Twin Room

9.0 out of 10
Wonderful
(19 reviews)
  • 301 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 King Bed, Club Lounge Access

37-inch LCD TV with cable channels, TV

Executive Room, 1 King Bed, Club Lounge Access

9.2 out of 10
Wonderful
(5 reviews)
  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Free toiletries, hair dryer, towels

Room, 1 King Bed

9.2 out of 10
Wonderful
(64 reviews)
  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed

Family Room, 1 King Bed | Living area | 37-inch LCD TV with cable channels, TV

Family Room, 1 King Bed

7.8 out of 10
Good
(7 reviews)
  • 301 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Club Lounge Access

Free toiletries, hair dryer, towels

Suite, Club Lounge Access

  • 592 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, Club Lounge Access

Bathroom shower

Deluxe Suite, Club Lounge Access

  • 700 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, 3 Twin Beds, Connecting Rooms

Minibar, in-room safe, desk, laptop workspace

Family Room, 3 Twin Beds, Connecting Rooms

  • City view
  • Sleeps 4
  • 3 Twin Beds

King Family Room

  • Sleeps 2

King Room

  • Sleeps 2

Twin Room

  • Sleeps 2

One Bedroom Suite

  • Sleeps 3

Accessible Queen Room

  • Sleeps 2

Accessible Executive Queen Room

  • Sleeps 2

Executive King Room

  • Sleeps 2

Executive Twin Room

  • Sleeps 2

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About this property

Hilton London Heathrow Airport Terminal 5

4-star hotel in Colnbrook
A restaurant, 2 bars/lounges, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a sauna, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Hilton London Heathrow Airport Terminal 5 offers 350 air-conditioned accommodations with minibars and laptop-compatible safes. 37-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a hot tub, a sauna, and a 24-hour fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and hot stone massages.
In addition to a hot tub, Hilton London Heathrow Airport Terminal 5 features a sauna and a 24-hour fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Wireless Internet access is complimentary.

This 4-star property offers access to a business center and 8 meeting rooms. Event facilities measuring 9149 square feet (850 square meters) include conference space. This business-friendly hotel also offers spa services, a terrace, and tour/ticket assistance. For a surcharge, an airport shuttle at scheduled times is offered to guests. Onsite parking is available (surcharge), along with a car charging station.

Hilton London Heathrow Airport Terminal 5 is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
The Gallery - Onsite restaurant.
Musettis Coffee Shop - This coffee shop serves lunch and light fare. Open daily.
River Bar - Onsite bar. Open select days.
Gallery Bar - Onsite bar. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge) from 4:30 AM to midnight at scheduled times
  • Self parking on site (GBP 18 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: GBP 22 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Gallery Bar
  • Musettis Coffee Shop
  • River Bar
  • The Gallery

Things to do

  • 24-hour gym
  • Hot tub
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Children's games
  • In-room crib
  • In-room sofa bed
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 8 meeting rooms
  • 9,149 square feet of conference space
  • Business center

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • Deep-tissue massages
  • Hot stone massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 13 accessible parking spaces
  • Accessible airport shuttle
  • Elevator (35 inch wide door)
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Sofa bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 22 per person
  • Airport shuttle fee: GBP 6.80 per person (one-way)
  • Airport shuttle fee per child: GBP 6.80 (one-way)
  • Self parking fee: GBP 18.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton London Heathrow Airport Terminal
Hilton London Heathrow Airport Terminal 5
Hilton London Terminal 5
Hilton London Terminal 5 Hotel
Hilton London Terminal 5 Hotel Heathrow Airport
Hilton Terminal 5
Hilton Terminal 5 Heathrow Airport
Hilton Terminal 5 London
London Heathrow Airport Terminal 5 Hilton
Terminal 5 Hilton
Hilton London Heathrow Airport Terminal 5 Hotel Slough
Hilton London Heathrow Airport Terminal 5 Hotel
Hilton London Heathrow Airport Terminal 5 Slough
Hilton London Heathrow Termin
Hilton London Heathrow Airport Terminal 5 Hotel
Hilton London Heathrow Airport Terminal 5 Slough
Hilton London Heathrow Airport Terminal 5 Hotel Slough

Reviews

Hilton London Heathrow Airport Terminal 5 Reviews

7.8

Good

8.8/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 474 out of 1008 reviews
Rating 8 - Good. 221 out of 1008 reviews
Rating 6 - Okay. 117 out of 1008 reviews
Rating 4 - Poor. 86 out of 1008 reviews
Rating 2 - Terrible. 110 out of 1008 reviews

Reviews

10/10 Excellent

Douglas, Cranbrook

Stayed 2 nights in Aug 2025

6/10 Okay

rajendrasinh

Inconvenient
Stayed 1 night in Aug 2025

8/10 Good

Terry

Stayed 1 night in Aug 2025

10/10 Excellent

Adam

Stayed 1 night in Aug 2025

10/10 Excellent

Geraldine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pre-flight overnight stay.

Good welcome at reception Comfortable room with good bathroom facilities and shower accessories Excellent choice of dinner menu and super breakfast.
Stayed 1 night in Aug 2025

10/10 Excellent

Fiona

Stayed 1 night in Aug 2025

6/10 Okay

Richard

Traveled with partner
Liked: Cleanliness
The all pervasive horrible air freshner that made my wife ill.
Stayed 1 night in Aug 2025

10/10 Excellent

Xhensila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place to spend the night and day ! Very professional staff , clean hotel and tasty food !!
Stayed 1 night in Aug 2025

10/10 Excellent

Tracy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service
Stayed 1 night in Aug 2025

2/10 Terrible

Anthony

Stayed 1 night in Aug 2025

8/10 Good

Ashley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast and very comfortable as well as convenient to the airport.
Stayed 1 night in Aug 2025

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Julianne, Mosman

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It would be good if they offered a free airport shuttle.
Stayed 1 night in Aug 2025

10/10 Excellent

Danielle

Stayed 1 night in Aug 2025

8/10 Good

Byron

Liked: Cleanliness, amenities
Disliked: Staff & service
The fact that there was no assistance in getting our luggage to the room was distasteful. My wife and I decided to overnight at the hotel to catch an 8:00 a.m./ flight. We had four checked bags, two carry-ons, and two personal items, but were told by the receptionist that there was no one to help us verify our items at the Lkst Office.
Stayed 1 night in Aug 2025

10/10 Excellent

Joseph

Everything was great except the bathtub was difficult to get in and out of to shower.
Stayed 1 night in Aug 2025

10/10 Excellent

Scott

Stayed 1 night in Aug 2025

10/10 Excellent

Aylam

Stayed 1 night in Aug 2025

2/10 Terrible

ryan

Disliked: Cleanliness, property conditions & facilities
poor
Stayed 1 night in Aug 2025

10/10 Excellent

Joseph

Stayed 1 night in Jul 2025

2/10 Terrible

James

Disliked: Staff & service
never use them again pay expensive hotel supposed get continential breakfast said I didn’t pay for it. Wanted charge me. Didn’t eat dinner or breakfast. Would not resolve issue on continential breakfast
Stayed 1 night in Aug 2025

2/10 Terrible

turesh

Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Hotel room was fine but we had a powercut 10 minutes before checkout and the corridors were pitch black along with the stairs. We spent a couple hours in the room trying to work out what to do as we had to carry a lot of luggage down which was heavy without any lifts. not one staff member offered help or gave us an update. we had to search the hotel in the dark using our phone torches to try and find stairs. The first stairs we found we got to the bottom to find a locked door and fire exit so we had to go back up and search the rest of the hotel until we found stairs leading to the reception. there was no sign to stairs and we just wandered around until we found it. Once getting to the reception not one person asked how we were or offered any help. When complaining through expedia to get compensation for this they lied to them and said the power cut was at 1pm after checkout when it was before 12pm and offered us nothing. Absolutely horrible experience from such a high regarded and prestigious hotel brand.
Stayed 1 night in Jul 2025

6/10 Okay

Gunnar

Liked: Cleanliness, staff & service, amenities
The hotel needs a shuttle from the airport!
Stayed 1 night in Jul 2025

6/10 Okay

Dawn, Stevenage

Traveled with partner
Liked: Amenities
Bed was ok but room far tooo hot even with air on on lowest setting - sleep quality poor as a result
Stayed 1 night in Jul 2025

8/10 Good

Nitesh

Stayed 1 night in Jul 2025