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Stayed one night should have booked more!

Great stay. Great staff. Great experience.

Dankeschön Nicely situated, spacious rooms, helpful and friendly staff.

The room was spotless!! The staff were really friendly and helpful. They made us feel really welcome especially more so as we were travelling with our 8 month old baby. The swimming pool and spa were amazing and open late so you are able to go whenever best fits around your itinerary.

No ac in any of the rooms (like most other hotels) but we were under the impression that the room we booked would have ac- and it was during the heat wave

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During check-in, the receptionist (a middle-aged lady) was extremely unwilling to help. She did not even greet us, make eye contact, or acknowledge our presence while processing our check-in. What made the situation even worse was that when I approached the reception desk to check in, two staff members continued talking to each other for about 3 to 4 minutes as if I was not even there. Only after I stated that I wanted to check in did they reluctantly assist me. Even then, they did not communicate in a friendly or welcoming manner. Unfortunately, throughout our stay, the same unfriendly attitude and lack of enthusiasm continued. The staff consistently appeared unhappy, disinterested, and unwilling to engage with guests. Even more concerning was an incident at around 8:00 a.m., when a housekeeping staff member opened our room door and entered while we were sleeping. Upon realizing that we were in the room, the staff member immediately closed the door and left. When I later asked about the incident, the explanation given was, "I was checking whether the room needed cleaning." I do not recommend this hotel. There appears to be a serious lack of staff motivation, professionalism, and hospitality training. Stay away.