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Sidi Rahal Vacation Packages

Very clean good customer service

The hotel was very nice, our room was really spacious . My only issue was that it was a dry hotel, (no alcohol), and I didn't know that until I got there.

Our stay at Radisson Blu Hotel, Casablanca City Center was disappointing. We booked two rooms and encountered several issues: the bathroom door handle in one room was loose and came off, hand lotion was missing from one room, and the complimentary welcome drink and macarons were not provided. There was also no iron or ironing board in one of the rooms. We also had difficulty contacting reception by telephone because the options were only available in French. We had to go to reception in person to resolve issues. Having previously stayed at Radisson Gauthier, we were surprised by the significant difference in service, attention to detail, and overall experience. We expected a similar standard from Radisson Blu Casablanca City Center, but unfortunately, this stay did not meet our expectations. You are better off choosing Raddison Gauthier over this hotel.

Check in was kind of wonky. They don't accept euro coins as payment for local taxes but take euro paper. Which is kind of confusing since it was only 4 euro to pay the local taxes I didn't have local currency in a low enough denomination to pay so I had to wait an extended period of time to have them get me change for 200 dirhams. The check-in person which I don't know his name because they did not have a name-tag or give a proper introduction was egotistical and condescending. Which is not good as the face of the hotel. The room was ok and the area the hotel was in was ok. Would not stay here again unless there wasn't another option as there are too many options of other places to stay.

That was excellent, thank you