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They will never reply to you on Hotels, don't book them, they also don't reply on their official "Contact Us" site, if you want someone who can answer your question, don't choose this!

Overall everything was pleasant, the free breakfast was the best part of my stay. Good vibes and open room that was comfortable.

traveled to Batumi from California, USA, and after staying at this hotel I can honestly say it exceeded my expectations. If you’re an American visiting Georgia, this is a fantastic place to stay. The location is excellent, with beautiful views and easy access to the beach, restaurants, and attractions. The room was spotless, modern, comfortable, and well maintained. The bed was very comfortable, and everything worked exactly as it should. What really made this hotel special was the staff. Every employee I interacted with was friendly, professional, and genuinely eager to help. They made me feel welcome from check-in until check-out and were always happy to answer questions or offer recommendations. The value for the price is outstanding. I’ve stayed in many hotels in the United States that cost much more but didn’t provide this level of service or quality. This hotel delivered an experience that felt luxurious without the luxury price tag. For my fellow Americans planning a trip to Batumi: don’t hesitate to book here. Georgia is a beautiful country, Batumi is an amazing city, and this hotel made my visit even more memorable. I would absolutely stay here again and highly recommend it to friends and family. Thank you for making my first visit to Batumi such a wonderful experience!

Great check-in & check-out, lovely staff in the Sky Bar and at the breakfast. Nice rooms, although one of the curtains kept falling off! However the casino is terrible. Aggressive looking staff, not a welcoming atmosphere, and people openly smoking, despite the hotel’s no smoking policy!

excellent!!! lovely staff, only wish there were more elevators.