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Grand Hyatt Shanghai

5.0 star property

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Photo gallery for Grand Hyatt Shanghai

Exterior
Reception
Grand Suite, 1 King Bed, City View | Premium bedding, down comforters, minibar, in-room safe
Premium bedding, down comforters, minibar, in-room safe
Indoor pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Bar
  • Pool
  • Parking included
  • Air conditioning
$150
includes taxes & fees
Jan 12 - Jan 13, 2026

Explore the area

View in a map
88 Century Avenue, Pudong New Area, Shanghai, Shanghai, 200121
  • Place, Shanghai World Financial Center
    ‪1 min walk‬
  • Place, Oriental Pearl Tower
    ‪5 min walk‬
  • Place, Shanghai Tower
    ‪8 min walk‬
  • Airport, Shanghai (SHA-Hongqiao Intl.)
    ‪23 min drive‬

Room options

View all photos for Club Room, 1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Club Room, 1 King Bed

  • 452 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Premium bedding, down comforters, minibar, in-room safe

Room, 1 Queen Bed

7.4 out of 10
Good
(6 reviews)
  • 431 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Twin Beds

Premium bedding, down comforters, minibar, in-room safe

Room, 2 Twin Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 452 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, River View

Premium bedding, down comforters, minibar, in-room safe

Room, 1 King Bed, River View

8.8 out of 10
Excellent
(3 reviews)
  • 452 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds, River View

Premium bedding, down comforters, minibar, in-room safe

Room, 2 Twin Beds, River View

9.6 out of 10
Exceptional
(4 reviews)
  • 452 sq ft
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room, 2 Twin Beds

Premium bedding, down comforters, minibar, in-room safe

Club Room, 2 Twin Beds

  • 452 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand Suite, 1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Grand Suite, 1 King Bed

  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Room, 1 King Bed

10.0 out of 10
Exceptional
(4 reviews)
  • 452 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, River View

Premium bedding, down comforters, minibar, in-room safe

Club Room, 1 King Bed, River View

9.0 out of 10
Wonderful
(2 reviews)
  • 431 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 Queen Bed, River View

Premium bedding, down comforters, minibar, in-room safe

Club Room, 1 Queen Bed, River View

  • 431 sq ft
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, River View

Premium bedding, down comforters, minibar, in-room safe

Room, 1 Queen Bed, River View

8.0 out of 10
Very good
(2 reviews)
  • 431 sq ft
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Room, 1 King Bed, River View (Deluxe)

Premium bedding, down comforters, minibar, in-room safe

Club Room, 1 King Bed, River View (Deluxe)

  • 452 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 Queen Bed

Premium bedding, down comforters, minibar, in-room safe

Club Room, 1 Queen Bed

  • 431 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Room, 1 King Bed (Deluxe)

Premium bedding, down comforters, minibar, in-room safe

Club Room, 1 King Bed (Deluxe)

  • 452 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Diplomat)

Suite (Diplomat) | Living room | TV, fireplace

Suite (Diplomat)

  • 700 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed, City View

Premium bedding, down comforters, minibar, in-room safe

Grand Suite, 1 King Bed, City View

  • 700 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Business Twin Room, 2 Double Beds, City View

Premium bedding, down comforters, minibar, in-room safe

Business Twin Room, 2 Double Beds, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 3
  • 2 Double Beds

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About this property

Grand Hyatt Shanghai

5-star Shanghai hotel, connected to a shopping center in Downtown Shanghai
Along with an indoor pool, this hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Grand Hyatt Shanghai offers 548 shared accommodations with fireplaces and minibars. Beds feature down comforters and premium bedding. Premium cable television is provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and hair dryers.

This Shanghai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary newspapers. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
In addition to an indoor pool, Grand Hyatt Shanghai provides a hot tub, a sauna, and a fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

This 5-star property offers access to a business center, meeting rooms, and limo/town car service. Event facilities measuring 30139 square feet (2800 square meters) include conference space. This luxury hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site.

Grand Hyatt Shanghai has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Children aged 5 and younger eat free breakfast.
Canton - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
Club Jin Mao - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Kobachi - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
Cloud 9 - This tapas bar specializes in Spanish cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
ON56 - This restaurant serves breakfast, lunch, and dinner. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 258 for adults and CNY 128 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Canton
  • Cloud 9
  • Club Jin Mao
  • Kobachi
  • ON56

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Dining table
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 30,139 square feet of conference space
  • Business center
  • Meeting rooms

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchairs on site

More

  • 88 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Fireplace
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Shared accommodations
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 14 to December 19:
  • Swimming pool

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children aged 5 and younger eat free breakfast
Rollaway/extra beds are available for CNY 408.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 258 for adults and CNY 128 for children
  • Airport shuttle fee: CNY 750 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: CNY 408.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property requires guests to wear swim caps in the pool.
It is property policy that appropriate swimwear must be worn in the swimming pool. Any other clothing, including pants, t-shirts, and long dresses, is not allowed.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Grand Hyatt Shanghai
Grand Hyatt Shanghai Hotel
Hyatt Shanghai Grand
Shanghai Grand Hyatt
Grand Hyatt Shanghai Hotel Shanghai
Hyatt Shanghai
Shanghai Hyatt
Grand Hyatt Shanghai Hotel
Grand Hyatt Shanghai Shanghai
Grand Hyatt Shanghai Hotel Shanghai

Grand Hyatt Shanghai Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 637 out of 1005 reviews
Rating 8 - Good. 229 out of 1005 reviews
Rating 6 - Okay. 82 out of 1005 reviews
Rating 4 - Poor. 36 out of 1005 reviews
Rating 2 - Terrible. 21 out of 1005 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ryan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!
Stayed 4 nights in Sep 2025

6/10 Okay

Lindsay, Waukesha

Stayed 1 night in Aug 2025

10/10 Excellent

German

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was excellent at Hyatt in Shanghai
Stayed 4 nights in Sep 2025

10/10 Excellent

cristian

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 3 nights in Sep 2025

10/10 Excellent

jeremy

Stayed 2 nights in Sep 2025

8/10 Good

Tomasz, Jersey City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views and room quality. I was offered an upgrade but wasn’t told the price. It was bit expensive though worth it. Would be good to be told rate ahead of time. I had problems with connecting to WiFi and was unable to connect due to some routing error.
Stayed 3 nights in Sep 2025

10/10 Excellent

OWEN

Stayed 2 nights in Sep 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Miao

Liked: Cleanliness, staff & service, property conditions & facilities
Great view!
Stayed 4 nights in Aug 2025

4/10 Poor

James

Traveled with group
Liked: Room comfort
Disliked: Staff & service

Unpleasant

I want to start off by saying the building and location are great. I enjoyed the skyline views from my room and the accessibility to local shopping malls and restaurants. My issues are mainly related to the staff and service. Now, although mostly insignificant, I didn't appreciate my card being charged slightly less than double the room fee (for a deposit). This wasn't that big of an issue although it's slightly inconvenient that I have to wait 2-3 business days for my money to be returned to me. I also did not like the assumption that I would be dining at the hyatt for the duration of my stay.
Stayed 4 nights in Aug 2025

10/10 Excellent

Nancy, SAN DIEGO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location! Location!! Location!!! What a beautiful hotel!
Stayed 3 nights in Aug 2025

10/10 Excellent

Azmin, Petaling Jaya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is perfect about the hotel; location, amenities, staff, walkable, the view!
Stayed 4 nights in Apr 2025

10/10 Excellent

Yuan Cheng

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

8/10 Good

Cindy

Stayed 4 nights in Aug 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommended, very helpful with late checkout.
Stayed 1 night in Aug 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

aidi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Jinrong

Stayed 2 nights in Jul 2025

8/10 Good

Feng, Syosset

Stayed 2 nights in Jul 2025

10/10 Excellent

STEPHEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
East check in and check out as a foreigner
Stayed 1 night in Aug 2025

10/10 Excellent

Wei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

TengTeng

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Lu

Stayed 1 night in Jun 2025

6/10 Okay

Chao

Stayed 1 night in Jul 2025