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Best Western Shaftesbury The Royal Chase Hotel

3.0 star property

Choose dates to view prices

Photo gallery for Best Western Shaftesbury The Royal Chase Hotel

Indoor pool
Executive Room, 1 King Bed, Non Smoking | Premium bedding, desk, laptop workspace, iron/ironing board
Property grounds
Lobby
Fireplace

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service

Explore the area

Map
Royal Chase Roundabout, Shaftesbury, England, SP7 8DB
  • Shaftesbury Abbey Museum and Garden
    ‪14 min walk‬
  • Gold Hill Museum
    ‪14 min walk‬
  • Longleat Safari and Adventure Park
    ‪30 min drive‬
  • Bournemouth (BOH-Bournemouth Intl.)
    ‪48 min drive‬

Room options

View all photos for Comfort Room, 2 Twin Beds, Non Smoking

Comfort Room, 2 Twin Beds, Non Smoking | Premium bedding, desk, laptop workspace, iron/ironing board

Comfort Room, 2 Twin Beds, Non Smoking

7.8 out of 10
Good
(6 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking | Premium bedding, desk, laptop workspace, iron/ironing board

Superior Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking | Premium bedding, desk, laptop workspace, iron/ironing board

Executive Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking | Premium bedding, desk, laptop workspace, iron/ironing board

Family Room, Multiple Beds, Non Smoking

9.8 out of 10
Exceptional
(8 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Comfort Room, 1 Double Bed, Non Smoking

Comfort Room, 1 Double Bed, Non Smoking | Premium bedding, desk, laptop workspace, iron/ironing board

Comfort Room, 1 Double Bed, Non Smoking

8.6 out of 10
Excellent
(14 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room, 1 Twin Bed, Non Smoking

Comfort Room, 1 Twin Bed, Non Smoking | Premium bedding, desk, laptop workspace, iron/ironing board

Comfort Room, 1 Twin Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 1
  • 1 Twin Bed

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About this property

Best Western Shaftesbury The Royal Chase Hotel

3-star Shaftesbury hotel with restaurant
Along with an indoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a sauna, 24-hour room service, and conference space.
Best Western Shaftesbury The Royal Chase Hotel offers 32 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Flat-screen televisions come with digital channels.

Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a sauna.
Best Western Shaftesbury The Royal Chase Hotel features an indoor pool and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Event facilities measuring 3875 square feet (360 square meters) include conference space. This business-friendly hotel also offers a library, a terrace, and a garden. Complimentary self parking is available on site.

Best Western Shaftesbury The Royal Chase Hotel is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:30 AM and 9:30 AM.
Byzant - This restaurant specializes in British cuisine and serves dinner only.
24-hour room service is available.

Languages

English, French, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 9:30 AM for a fee: GBP 13.50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Byzant

Things to do

  • Indoor pool
  • Library
  • Sauna
  • TV in common areas

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 3,875 square feet of conference space
  • 6 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • No elevator

More

  • 2 floors
  • Communal living room
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed: New Year's Eve and New Year's Day.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 13.50 per person
  • Pool fee: GBP 5 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 9:30 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Royal Chase Hotel Shaftesbury
Shaftesbury The Royal Chase
Best Western Royal Chase Shaftesbury
Best Western Shaftesbury The Royal Chase Hotel Hotel
Best Western Shaftesbury
BEST WESTERN The Royal Chase Hotel Shaftesbury, Dorset
Best Western Shaftesbury The Royal Chase Hotel Shaftesbury
Best Western Shaftesbury The Royal Chase Hotel Hotel Shaftesbury

Best Western Shaftesbury The Royal Chase Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 167 out of 473 reviews
Rating 8 - Good. 188 out of 473 reviews
Rating 6 - Okay. 75 out of 473 reviews
Rating 4 - Poor. 30 out of 473 reviews
Rating 2 - Terrible. 13 out of 473 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Tony

Overpriced no breakfast included
Stayed 1 night in Apr 2025

10/10 Excellent

Glenis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Amy

Liked: Cleanliness, amenities
reception staff nice, room was nice but was told the continental breakfast was free and to help ourselves but then on departure had to pay for it
Stayed 1 night in Mar 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff
Stayed 1 night in Mar 2025

6/10 Okay

Barbara

Stayed 3 nights in Mar 2025

6/10 Okay

Rae

Liked: Cleanliness
Stayed 1 night in Feb 2025

8/10 Good

Donna

Traveled with group
Liked: Cleanliness, staff & service, amenities
Nice property looking a bit tired in places. Nice and clean but awful shower in room 11!
Stayed 1 night in Mar 2025

10/10 Excellent

Shaun

Business traveler
Very nice spacious room /clean . Easy parking . Good pub opposite
Stayed 1 night in Feb 2025

10/10 Excellent

Martin

Stayed 2 nights in Feb 2025

8/10 Good

savita

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It's a good stay for the price with access to swimming pool and proximity to Shaftesbury High street. Rooms are spacious and comfortable.
Stayed 2 nights in Feb 2025

10/10 Excellent

Alice

Stayed 1 night in Feb 2025

8/10 Good

Samantha, Fordingbridge

Stayed 1 night in Feb 2025

8/10 Good

Paul

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Was a nice cheap hotel with the bonus of a pool
Stayed 1 night in Feb 2025

6/10 Okay

David

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The bar and restaurant let this place down. The bar is spartan, like a school 1950s canteen, and had a filthy main glass table with ripped 2 year old "Good housekeeping" magazines laying on top....there's a misnomer. My room was spotlessly clean and bed very comfortable. Ate in the restaurant on my first night as it was bitterly cold and freezing outside, so didn't fancy going out. There was no heating on in the restaurant, when i asked why I was told it was on a timer. Ridiculous!
Stayed 3 nights in Feb 2025

4/10 Poor

michael

Traveled with family
Liked: Cleanliness
Disliked: Room comfort
Room was dated. Woken at 5.40am by refuse truck emptying bins. At 7.30am fresh laundry was delivered to the hotel via fire escape next to my room. The bags were dropped loudly on the floor and against the wall of my room. When I looked outside the door there were approximately 12 large laundry bags piled up each side of my bedroom door. When I asked the cleaning staff later I was told this was the usual practice. I will be requesting a refund from the hotel.
Laundry bags piled outside my room.
Stayed 1 night in Feb 2025

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, property conditions & facilities
The room, large and clean with comfortable bed, nice clean bathroom. Staff were really friendly and helpful. Food was good, breakfast cooked to order and lots of choice. The location of the Hotel is great for Shaftesbury town, a 12 minute walk takes you to the centre. We really liked it. We didn’t use the pool but it looks nice, although it seemed to be constantly used by locals mainly. Overall very happy
Stayed 3 nights in Jan 2025

6/10 Okay

Steven

Business traveler
Liked: Staff & service

Dissapointed

Was given a twin room despite booking a double room. I wouldn't normally be bothered but this was the second time this week this happened in different hotels. The single bed was uncomfortable and the pillows were awful. The room was spacious and warm but dated and there were signs of dust on the lamps etc so cleaning wasn't very good. Bathroom looked like it had recently been updated and was fine although when you stepped in the shower it felt like you might go through the tray! Food was good in the restarant though. Limited choice but it was actually quite good.
Stayed 2 nights in Jan 2025

10/10 Excellent

Steve

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, pleasant atmosphere
Stayed 2 nights in Jan 2025

8/10 Good

Tracey

Traveled with partner
Liked: Amenities
Disliked: Cleanliness
Nice place and nice rooms but the room needed a proper clean
Stayed 2 nights in Jan 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

OK for one night

Lovely large room and bed. We slept well. Good shower too. Dinner was OK, breakfast a little expensive and not so good
Stayed 1 night in Jan 2025

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

comfortable

Stayed 1 night in Jan 2025

8/10 Good

John

Stayed 2 nights in Jan 2025

6/10 Okay

Steven

Stayed 1 night in Oct 2024

10/10 Excellent

Nicola

Traveled with family
Liked: Amenities
Comfort, nice staff and surroundings.
Stayed 2 nights in Jan 2025

10/10 Excellent

Marek

Liked: Cleanliness, staff & service, property conditions & facilities
Very good quality
Stayed 1 night in Jan 2025