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Severna Park Vacation Packages

Amazing stay, friendly staff, great food. Easy access and street parking friendly over weekend .

The hotel was cleaned alright, but the facilities/rooms are not well maintained and although the staff was nice, they were not helpful. The air conditioning wasn’t working on our room (see picture: the AC unit wasn’t even installed properly) so we told front desk at around 5pm. At 2 am, it was still NOT working (on the middle of a heat wave). The front desk, different staff by now, told me to wait for 20mins. I’m not sure why because they didn’t have anyone to fix it. We ask for another room, but they said they didn’t have other rooms. As it got worse, over 85 degrees, we volunteered to sleep on the lobby because it was so hot in our room. Suddenly, there were 3 other rooms to pick from. Two of the rooms had broken door locks so we couldn’t use them. The 3rd room AC wasn’t working either but at least the fan was on, so it was a little cooler at 78, so we switched rooms. While we waited for over an hour in the lobby, we listened to other guests having similar issues: broken this, missing that, etc. We paid premium for this hotel for a terrible night. Also, we pre-paid in full, but the front desk charged us an additional money for the use of amenities (gym and pool) regardless of we using them. We are definitely not coming back nor we would recommend this hotel to anyone.

This hotel was super clean and the staff was amazing

Best hotel experience! And I travel a lot! Great location, great service, terrific communication with front desk, can even tip through a QR code (for those of us who never have cash!). And the refreshing citrus water in the lobby was delicious and much needed in the DC humidity!! The cafe on site had the most delicious pastries and coffee too!

Problems with the shower and the ac could have been cooler

The charm is wonderful, and I loved the room. Definitely had an old "DC" feel. I only gave it 3 stars because the amenities were lacking. My television frequently went in and out of connection, only two water bottles in the rooms (you had to ask the front desk and I felt lije it was an inconvenience each time I asked which was twice in 5 days) no vending machine to get cold drinks, limited signage to where anything is, my refrigerator didn't shut properly and a couple of things went bad the first night, the AC rattled the entire time, etc. Nothing major but it added up. It would be different if there were convenient stores or other needed essentials right next door, but I just felt like this was too expensive of a stay, 4th of July weekend or not, to not offer more convenience and creature comforts inside the hotel...especially considering the sweltering heat visitors to DC just endured. I did love the history of the building and the ambience but beyond that, I wouldn't stay again without more effort around the little things that you really expect at a place like this.

Clean rooms, very accommodating staff! This location was walking distance to a lot of places!

Rooms are small but comfortable