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Clean rooms. Great breakfast.

The location is beautiful with breakfast beingable to be taken on the roof top terrace, with the selection being very good. the only downside was not having staff on site all the time that were visible,

The staff were very friendly. They offered a lot of tips on shopping and dining options a few meters away. Bed and pillows were extra comfortable.

Service and cleanliness were great but it would be better if there’s a microwave.

No parking. We had to park blocks away in a paid parkade that was expensive. Came for the pool but didn’t get a chance to enjoy due to our lateness, as well you have to pay extra for access to it which was not worth the 1-2 hours of potential enjoyment that we could’ve had. We also did not feel that safe in this area of the city where the hotel was. A lot of graffiti everywhere. What appeared to be the ?homeless consuming drugs during our walk from the parkade. I would not come to this hotel again.

Nice pool/spa area. At times it feels lime a maze but the Palace is beautiful. Note that it isn't isolated. You're in a suburban area really, with grocery stores and more affordable restaurants. Great venue for a wedding

Management is not helpful...to say least Don't want to go into swearing

My wife spotted this hotel - it was a the same price as a couple I had seen, but the reviews were better and it didn't disappoint. Super breakfast, helpful staff, air-conditioned, well maintained and a great location just a 15 minute walk fro the station / cathedral. We saw the hotels I had identified on-line which were on top of busy roads, and we were so pleased we stayed here.