I booked this hotel for my daughter and her friend, for a concert they were going to see in Seattle. The hotel was fine, but the night before they checked in, we got a phone call stating that they had over booked, and the only option was to move them from the room we booked weeks prior with 2 queen beds, to a single, double bed room. This was not ideal because as I stated, the 2 friends were traveling together (not a couple), but they there for a concert, and trying to find another hotel hours before check-in would have been extremely difficult. We were also told they could “talk to the manager about getting the incremental cost of room rate difference back”, so we agreed. As it turns out, the hotel was not willing to do this, and were forced to pay for a room they never stayed in. The manager saw that they were 2 easily intimidated, very young women who were not going to push back, and told them that it was too bad, that they agreed to the smaller room. It was very deceitful, and extremely disappointing. These kind of proprietors do not belong in the hospitality industry (or any industry for that matter).