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citizenM Seattle South Lake Union

4.0 star property

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Interior
Interior
Lobby lounge
Interior
Lobby lounge

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Gym
  • Air conditioning
  • Free WiFi
$129
includes taxes & fees
Nov 23 - Nov 24

Explore the area

View in a map
201 Westlake Avenue North, Seattle, WA, 98109
  • Place, Seattle Center
    ‪10 min walk‬
  • Place, Space Needle
    ‪10 min walk‬
  • Place, Pike Place Market
    ‪13 min walk‬
  • Airport, Seattle, WA (SEA-Seattle - Tacoma Intl.)
    ‪21 min drive‬

Room options

View all photos for King Room

King Room | Premium bedding, down comforters, pillowtop beds, in-room safe

King Room

9.0 out of 10
Wonderful
(403 reviews)
  • 150 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

citizenM Seattle South Lake Union

4-star hotel in South Lake Union
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a 24-hour business center, a coffee shop/cafe, and coffee/tea in a common area. Housekeeping is available on request.
CitizenM Seattle South Lake Union offers 264 accommodations with iPads and iPod docking stations. Pillowtop beds feature down comforters and premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, and hair dryers.

This Seattle hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary manager's reception on select days. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to a 24-hour business center, 4 meeting rooms, and coworking spaces. This business-friendly hotel also offers a 24-hour fitness center, coffee/tea in a common area, and express check-in.

CitizenM Seattle South Lake Union is a smoke-free property.

The hotel offers a complimentary manager's reception on select days.
CanteenM - Onsite restaurant. Guests can enjoy drinks at the bar. Open 24 hours.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 19 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free manager's reception

Restaurants on site

  • canteenM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (48 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (32 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2020
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • iPad
  • iPod dock

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 39
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 19 per person
  • Late check-out fee: USD 39 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system

We should mention

A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

citizenM Seattle South Lake Union Hotel
citizenM Seattle Union Hotel
Citizenm Seattle Union Seattle
citizenM Seattle South Lake Union Hotel
citizenM Seattle South Lake Union Seattle
citizenM Seattle South Lake Union Hotel Seattle

citizenM Seattle South Lake Union Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1425 out of 1934 reviews
Rating 8 - Good. 319 out of 1934 reviews
Rating 6 - Okay. 105 out of 1934 reviews
Rating 4 - Poor. 49 out of 1934 reviews
Rating 2 - Terrible. 36 out of 1934 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Alyssa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for a quick trip to Seattle! The bed was so comfy
Stayed 1 night in Jul 2025

8/10 Good

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We were aware of the "tiny" room concept before making the reservation. The reality was a bit much. These rooms are SO TINY that they become safety hazards. Tripping and falling were very real concerns. The staff, in our few encounters, were nice enough and the breakfast buffet [less expensive if you purchase at check-in] was pretty good.
Stayed 2 nights in Jul 2025

10/10 Excellent

Rakhee, New York

Stayed 4 nights in Jul 2025

10/10 Excellent

CAROLINA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I loved my stay at CitizenM. If you need a lot of space maybe it's not a good option but in our case was totally perfect and the location was awesome as well. I would be back if in Seattle
Stayed 3 nights in Jul 2025

8/10 Good

Jill, Grand Island

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not what you expect. TINY rooms with high tech everything. My husband said it’s like hotels in Japan. Bathroom in room is not private. Open top on the toilet “pod” that is smack dab on the middle of your room! Great for a single person but very uncomfortable for two people.
Stayed 2 nights in Jun 2025

10/10 Excellent

Irene

Stayed 3 nights in Jul 2025

2/10 Terrible

Austin

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The best part of this hotel is all gimmicks. I called the hotel to add a day to our stay and they told me to book it separately online then inform them when we arrive and they would combine the bookings so we didn’t have to wake up in the morning and check out then check back in. We were able to keep the same room but had to wake up and go down to the lobby. The woman working “front desk” kept having me do everything myself after telling her my situation. After multiple attempts and me showing her the system wasn’t working she finally said “I’ll just check you in myself”. No other hotel, especially when someone’s frustrated, would make their customers do things themselves when the worker could do it themselves, especially given the special circumstances. It finally worked and I got a new key. Then I go back to my room and the window shade opened on its own, waking up my partner and the iPad for the TV no longer worked. After multiple calls to the front desk and then resetting the TV and IPad I gave up. Then found out the TV remote can only change volume and channel up/down which is painfully slow to load each channel. When we arrived and there was no clear signs of where to park we ended up in a lot where we needed to move the car in the morning due to a 12 hour maximum. So I had to wake up early (second reason to wake up early so at least I could get both done at once) after staying out late on
Stayed 1 night in Aug 2025

10/10 Excellent

Mario

Stayed 3 nights in Jul 2025

10/10 Excellent

Elisabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

8/10 Good

Thomas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limited dining
Stayed 1 night in Aug 2025

10/10 Excellent

Hailey

Stayed 1 night in Aug 2025

10/10 Excellent

Jorge L

Stayed 1 night in Jul 2025

10/10 Excellent

Ragava Khanna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic area and amazingly clean and efficient rooms
Stayed 3 nights in Jul 2025

8/10 Good

Janna

Liked: Cleanliness, staff & service, property conditions & facilities
Cute, compact rooms. An outlet next to the bed would have been helpful for the CPAP machine.
Stayed 1 night in Jul 2025

10/10 Excellent

Juliana

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Francesca at the front desk was helpful securing my extra pillow and towels. Loved that you get get unlimited water and coffee. Gym was adequate and rooms comfortable.
Stayed 4 nights in Jul 2025

10/10 Excellent

Dawson

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Jul 2025

6/10 Okay

Pietro

Liked: Cleanliness, amenities, property conditions & facilities
I think the staff of the breakfast and check in was not that welcoming. I tried to contact the hotel to late check out but never picked up.
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Bed and pillows were very comfortable. Beautiful hotel! Disappointed with staff response to broken TV and the poor customer service to fix the issue. Great place to stay alone, but had to crawl over my partner multiple times in the middle of the night to get up - no room around 3 sides of bed. Loved the funny written sayings in everything, ability to adjust the lighting, colors, and interface of the app used to control it all.
Stayed 1 night in Jul 2025

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our stay in Seattle

Good options were very limited and very pricey for what you got. Just got back from a cruise and I can say that the room was larger on the ship.Habe to say the bed huge, to huge, and very comfortable
Stayed 3 nights in Jul 2025

10/10 Excellent

Thea Marie

Liked: Cleanliness, staff & service, property conditions & facilities
such fun atmosphere different from other hotels i've been in
Stayed 2 nights in Jul 2025

8/10 Good

Phyllis

Stayed 1 night in Jul 2025

10/10 Excellent

Uzay

Stayed 6 nights in Jun 2025

10/10 Excellent

Andrea

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all perfect
Stayed 3 nights in Jul 2025