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Alpenpalace Luxury Hideaway & Spa Retreat

5.0 star property
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Photo gallery for Alpenpalace Luxury Hideaway & Spa Retreat

3 indoor pools
Property preview
Front of property - evening/night
Garden
Suite (Naturell) | Premium bedding, down comforters, minibar, in-room safe

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Hot Tub
  • Pet friendly
  • Pool
  • Gym
$605
includes taxes & fees
Sep 14 - Sep 15

Explore the area

View in a map
Via Gisse 32, Valle Aurina, BZ, 39030
  • Speikboden Ski Area
  • Klausberg Ski Area
    ‪7 min drive‬
  • Valli di Tures e Aurina
    ‪8 min drive‬

Room options

View all photos for Suite (Residence)

Suite (Residence) | Premium bedding, down comforters, minibar, in-room safe

Suite (Residence)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Private Spa)

Suite (Private Spa) | Living room | Flat-screen TV, DVD player

Suite (Private Spa)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Naturell)

Suite (Naturell) | Premium bedding, down comforters, minibar, in-room safe

Suite (Naturell)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Jardin)

Suite (Jardin) | Premium bedding, down comforters, minibar, in-room safe

Suite (Jardin)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Alpenpalace)

Suite (Alpenpalace) | Premium bedding, down comforters, minibar, in-room safe

Suite (Alpenpalace)

  • Sleeps 4
  • 1 King Bed

View all photos for Single Room

Single Room | Premium bedding, down comforters, minibar, in-room safe

Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Premier Suite

Premier Suite | Premium bedding, down comforters, minibar, in-room safe

Premier Suite

  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite (Belvedere)

Junior Suite (Belvedere) | Premium bedding, down comforters, minibar, in-room safe

Junior Suite (Belvedere)

  • Sleeps 3
  • 1 King Bed

View all photos for Double Room (Romanticism)

Double Room (Romanticism) | Premium bedding, down comforters, minibar, in-room safe

Double Room (Romanticism)

  • Sleeps 3
  • 1 King Bed

View all photos for Double Room (Palace)

Double Room (Palace) | Premium bedding, down comforters, minibar, in-room safe

Double Room (Palace)

  • Sleeps 4
  • 1 King Bed

View all photos for Double Room (Country Life)

Double Room (Country Life) | Premium bedding, down comforters, minibar, in-room safe

Double Room (Country Life)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Double Room (Asia)

Double Room (Asia) | Premium bedding, down comforters, minibar, in-room safe

Double Room (Asia)

  • Sleeps 4
  • 1 King Bed

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About this property

Alpenpalace Luxury Hideaway & Spa Retreat

5-star Valle Aurina hotel with private balconies
2 restaurants, 3 indoor pools, and a full-service spa are available at this hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and free train station pick-up. Additionally, a health club, a bar/lounge, and a poolside bar are onsite.
Alpenpalace Luxury Hideaway & Spa Retreat offers 29 accommodations with DVD players and minibars. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas. Beds feature down comforters and premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Valle Aurina hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include espresso makers and complimentary bottled water. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

3 indoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a health club, a hot tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Alpin has 8 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a hot tub and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.
Alpenpalace Luxury Hideaway & Spa Retreat features a full-service spa, 3 indoor swimming pools, a waterslide, and a health club. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A complimentary breakfast and manager's reception are offered (may not be available daily). Public areas are equipped with complimentary wireless Internet access.

A business center is on site at this 5-star property. This luxury hotel also offers a children's pool, a hot tub, and a sauna. For a surcharge, an airport shuttle (available on request) is offered to guests. Complimentary self parking is available on site, along with a car charging station. The property offers extended parking privileges to guests.

Alpenpalace Luxury Hideaway & Spa Retreat has designated areas for smoking.

Guests are offered a complimentary buffet breakfast. The hotel offers a complimentary manager's reception on select days.
Alpenpalace - This restaurant serves breakfast and dinner.
Aurea Vallis - This restaurant serves lunch and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge) on request
  • Free train station pick-up shuttle
  • Ski shuttle nearby
  • Free self parking on site
  • Covered valet parking on site (EUR 15 per day)
  • Extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas
  • Free manager's reception
  • Snack bar/deli

Restaurants on site

  • Alpenpalace
  • Aurea Vallis

Things to do

  • 3 indoor pools
  • Arcade/game room
  • Bicycle rentals
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Helicopter/airplane tours
  • Hiking/biking trails
  • Hot tub
  • Library
  • Mountain biking
  • Pilates classes
  • Sauna
  • Shopping
  • Ski storage
  • Steam room
  • Waterslide
  • Yoga classes

Family friendly

  • 3 indoor pools
  • Arcade/game room
  • Children's pool
  • Crib (surcharge)
  • DVD player
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space

Outdoors

  • Garden
  • In the mountains
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2007
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 35.00 per pet, per night
Service animals are welcome, and are exempt from fees
1 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 1 can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are available for EUR 20.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.40 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Covered valet parking fee: EUR 15 per day
  • Pet fee: EUR 35.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number IT021108A1HN52CBBR

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Alpenpalace Deluxe
Alpenpalace Deluxe Hotel Resort
Alpenpalace Deluxe Hotel Resort Valle Aurina
Alpenpalace Deluxe Valle Aurina
Alpenpalace Luxury Hideaway Retreat Hotel Valle Aurina
Alpenpalace Luxury Hideaway Retreat Valle Aurina
Alpenpalace Luxury Hideaway Retreat
Alpenpalace Deluxe Hotel Spa Resort
Alpenpalace luxe Hotel Resort
Alpenpalace Hideaway & Retreat
Alpenpalace Luxury Hideaway Spa Retreat
Alpenpalace Luxury Hideaway & Spa Retreat Hotel
Alpenpalace Luxury Hideaway & Spa Retreat Valle Aurina
Alpenpalace Luxury Hideaway & Spa Retreat Hotel Valle Aurina