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Green Gables Hotel

2.0 star property

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Photo gallery for Green Gables Hotel

Property entrance
Exterior
Exterior
Point of interest
Apartment, Ensuite (Family)

Reviews

5.2 out of 10

Popular amenities

  • Free WiFi
$47
includes taxes & fees
Sep 28 - Sep 29

Explore the area

View in a map
West Bank, Scarborough, England, YO12 4DX
  • Scarborough Spa
    ‪2 min drive‬
  • South Bay Beach
    ‪3 min drive‬
  • Scarborough Open Air Theatre
    ‪4 min drive‬

Room options

View all photos for Standard Double Room, Ensuite

Standard Double Room, Ensuite

Standard Double Room, Ensuite

  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Ensuite

Twin Room, Ensuite

Twin Room, Ensuite

  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Apartment, Ensuite (Quad)

Apartment, Ensuite (Quad)

Apartment, Ensuite (Quad)

  • 258 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

View all photos for Apartment, Ensuite (Family)

Apartment, Ensuite (Family)

Apartment, Ensuite (Family)

  • 269 sq ft
  • 1 bedroom
  • Sleeps 5
  • 3 Twin Beds and 1 Queen Bed

View all photos for Triple Room, Ensuite

Triple Room, Ensuite

Triple Room, Ensuite

  • 194 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Suite, Ensuite

Suite, Ensuite

Suite, Ensuite

  • 248 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

View all photos for Standard Quadruple Room, Ensuite

Standard Quadruple Room, Ensuite

Standard Quadruple Room, Ensuite

  • 258 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

View all photos for Apartment, Ensuite (Triple)

Room

Apartment, Ensuite (Triple)

  • 194 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

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About this property

Green Gables Hotel

Scarborough hotel close to Scarborough Open Air Theatre
Along with a garden, this smoke-free hotel has free WiFi in public areas and multilingual staff assistance. Weekly housekeeping is available.
Green Gables Hotel offers 36 accommodations. Housekeeping is provided weekly.
Green Gables Hotel features multilingual staff and a garden. Public areas are equipped with complimentary wireless Internet access.

Green Gables Hotel is a smoke-free property.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Outdoors

  • Garden

Accessibility

  • No elevator

More

  • Smoking not allowed

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property is professionally cleaned

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties

Property is also known as

Green Gables House Scarborough
Green Gables Scarborough

Green Gables Hotel Reviews

Reviews

5.2
Rating 10 - Excellent. 43 out of 279 reviews
Rating 8 - Good. 43 out of 279 reviews
Rating 6 - Okay. 47 out of 279 reviews
Rating 4 - Poor. 42 out of 279 reviews
Rating 2 - Terrible. 104 out of 279 reviews

5.2/10

Cleanliness

5.8/10

Staff & service

4.6/10

Amenities

4.6/10

Property conditions & facilities

4.6/10

Eco-friendliness

Reviews

2/10 Terrible

C A

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible

hotel is falling to bits we drove miles to have 2 days staying in the area. We stayed 1 night as no where else had any availbility at the time we got there . Rooms were filthy falling to bits cannot get intoutch with anyone for a refund the hotel isnt interested they want your money and when they have it no one is in sight i saw 1 person who greated us and handed keys over when got there then nothing
Stayed 2 nights in Jun 2025

2/10 Terrible

Terri

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely horrific. The photos on Hotels.com are not representative of what you get when you arrive. The mattresses show the history of all the previous guests, complete with urine stains, as did the carpets, the place was crawling with bugs and bed bugs, the towels were covered in bugs, electrical sockets and lights hanging off and dangerous, a smashed window and smashed vents filled with dirt, and we couldn’t stay there. After much searching we ended up leaving and booked somewhere else to stay. This place is not fit to be called a hotel and is not fit for human habitation. The corridors odour was similar to that of toilets.
Stayed 1 night in Jun 2025

8/10 Good

debra

Liked: Cleanliness, amenities, property conditions & facilities
Nice location and walk down to front. Needs a bit of TLC but beds and towels clean, friendly staff
Stayed 1 night in Jun 2025

2/10 Terrible

martin

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably the worst place I have ever stayed
Stayed 1 night in Jun 2025

4/10 Poor

Craig

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
It is what it is... If you're looking for a cheap bed for the night to lay your head in a hotel with no facilities, smells slightly, hasn't been decorated since 1974, where all the lights in the room work off one switch... sometimes, and both taps pour hot water... Then you've cracked it! How it has managed to pass any kind of safety certificate, I will never know. But, we were staying in Scarborough for one night only for a gig in town, and to be fair, the bed was comfy and it did the trick for what we needed it for. As long as you do not book here expecting luxury, then you will get a cheap place to lay your head and move on. Although pitching your tent on the beach may be a cleaner option 😳
Stayed 1 night in Jun 2025

6/10 Okay

dan

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Well, it’s not the Ritz, the staff are friendly and helpful and the room itself was clean, except the carpet. The decor is out of date and a bit sad looking, but the room was nice with balcony doors opening onto the balcony, which is shared with other rooms, but nice place to sit overlooking the park during the day. Ensuite was clean and newish fixtures. Towels and bed linen were fresh and clean. Worst part was nighttime activity with junkies smoking and doing dope on the balcony until wee hours of the morning, with all the stinking smoke blowing into our room. Tried shutting the doors, but was way too hot and stuffy and made it worse, so one of us was up and down all night to open and shut the doors every time a junkie was lighting a spliff outside our door where the chairs were on the balcony. No thought for anyone else around. The stomping and slamming of doors all night in hallway was annoying but not as bad as the awful smoke smell. Really the owners should warn offenders that drugs should not be allowed in hotel or on property. The park across the road would have been a better place for them all to enjoy their disgusting habit. The place could be lovely with time and money spent on d3ocr and updates, and security to deal with druggists.
Stayed 1 night in Jun 2025

4/10 Poor

Robert

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Need of investment

The hotel will have been lovely 40 years ago. Sadly it’s still the same decor Can’t fault cleanliness, but in need of overhaul. Beds must be the most uncomfortable I’ve ever slept on. Even beds I used to make underground were more comfortable
Stayed 1 night in Jun 2025

10/10 Excellent

Oluwayomi

Stayed 1 night in Jun 2025

6/10 Okay

GARETH

Disliked: Amenities
It is what it is and OK for the money
Stayed 1 night in Jun 2025

6/10 Okay

Kendra

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Overall stay was ok just was bit outdated and very noisy could hear people talking and running across the ceiling got woken up by people shouting
Stayed 1 night in May 2025

2/10 Terrible

Keyoni

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2025

6/10 Okay

Steve

Traveled with family
Liked: Cleanliness
It's a budget hotel but you get what you pay for. It is old, dated and creaky - a bit like me. Yes, it needs renovation but our room was ok. The guy behind the desk showed us to the room and brought us an extra towel. Don't expect modern, luxury accommodation and you'll be ok
Stayed 1 night in May 2025

2/10 Terrible

Natalie

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
AVOID AVOID AVOID I booked this as single parent, taking my girls to stay over in Scarborough as a half term treat for a couple of nights. The photos on the site advertising it must be years old. It's desperately in need of improvement in all areas. The bedding was clean, but the carpets have seen better days. On our first day I had to find a local shop to buy toilet roll for the hotel room as not left any. On our first night, someone in the hotel was playing loud music intermittently until midnight. People clearly lived in this hotel from all backgrounds and walks of life. There was a child upstairs running around constantly until late. All different people wandering the corridors. On our second day we had no hot water. Second night a group of women arrived who were stood in the corridors and at 2am I had to go out into the corridor to ask them to be quiet having constantly waking my children as they were so loud. It was not pleasant with young children, and clearly this is not a 'holiday' location/hotel. There is no one on reception to manage anything or report anything to. The doors are always open and anyone coming and going. On the morning we were leaving the corridors smelt of cannabis. I would not recommend to anyone. I don't normally review or listen to reviews as I think I like to make my own mind up. But this was just awful.
Stayed 2 nights in May 2025

10/10 Excellent

Yuhong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A shoutout to the receptionist

The hotel is amazing. The receptionist was super friendly and helpful. When we mentioned the sea he even showed us around in his car. Highly recommend.
Stayed 1 night in May 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

More a house of multiple occupation than a hotel

No one on reception at check-in. No response on pressing the bell. Telephone call to given number was met with a promise to send someone. Was left waiting for quarter of an hour waiting for the receptionist to arrive, requiring a second telephone call. Receptionist stares into a key cabinet working out what keys to issue, before finally issuing a key. Generally the hotel was rather grotty and dilapidated, appearing to be more a HMO. Evidently the property a number of permanent or semi-permanent foreign residents, confirmed by a volume of post/mail seen at reception. Parking was also a nightmare.
Stayed 2 nights in Apr 2025

8/10 Good

Chris

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

8/10 Good

Anam

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Was ok

Was nice I stayed with family for two nights but so much loud noises floor is cranking ,building needs TLC def other wise it’s good there a park behind if u have small children then would love it . parking is a bit tight but you can park off roads too over all it was ok
Stayed 2 nights in Apr 2025

4/10 Poor

Claire

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Needs improvement!!

We didn't expect anything other than basic for the price - we were looking for a cheap bed for the night whilst decorating a house. The bathroom floor is damaged and rotting, but more concerning is the broken towel rail, which my 8 year old cut his head on. I have tried to ring to let the Hotel owners know as the place was unmanned at check out but couldn't get an answer!
Stayed 1 night in Apr 2025

10/10 Excellent

Malcolm

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A rest in the countryside

Reception was welcoming and friendly Facilities were as described and ideal.
Stayed 2 nights in Apr 2025

2/10 Terrible

Laura

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not like anything the place was dirty and run down the room was not nice we will not be comeing back and i would not recommend it to anyone
Stayed 2 nights in Apr 2025

8/10 Good

Peter

Traveled with family

Green Gables hotel, next to Falsegrave park

It was ok. The hotel will not suit everyone. The webpage is misleading. No pool, no games room, no bar no dining room. No lounge no conservatory access. My room was fine, it had four beds. All very basic. No heating, it was chilly for april. An electric vector heater provided. It had everything I needed. Kettle, hot water, shower, nice view. I reckon it is also transit accomodation for asylum seekers and/or refugees. Which was fine for me. No noise, in fact I saw very few people. No staff at all. It is beautiful hotel, a little run down, in a lovely location, next to a park. I would stay again. The Scarborough town cryier lives next door, lovely man. I read the reviews before booking so I knew what others have said. Carpark
View from hotel window, to Falsegrave park
Room for one
Early April, Scarborough south bay
Map at Scarborough railway station
Stayed 2 nights in Apr 2025

6/10 Okay

Lisa

Liked: Staff & service
Stayed 1 night in Mar 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Catastrophicly bad

Awful , please for the love of god stay somewhere else. Anywhere else !
Stayed 1 night in Feb 2025

6/10 Okay

Jo

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Karl

Traveled with family
Disliked: Cleanliness, staff & service, room comfort

Lovely building, but run down

Upon arrival no staff was to be seen, but was polite and showed us to our rooms. A few hazards on entry grates raised up on tile flooring at entry ( trip hazard) lift doesnt work. We was there two nights no fresh towels or bedding. Had to buy our own toilet roll. Cleaness needs a good clean over, walls had stains, carpets need a good clean. Overall was warm, comfy. Its a hotel that would have alot of potential or would benefit a good make over. Pictures arent a true image of the hotel people are expecting on arrival. Its a shame its been left to be run down.
Stayed 2 nights in Feb 2025