Holiday Inn Saratoga Springs by IHG

3.0 star property

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Photo gallery for Holiday Inn Saratoga Springs by IHG

Lobby sitting area
Point of interest
Terrace/patio
Lobby sitting area
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

$126
includes taxes & fees
Dec 18 - Dec 19

Explore the area

View in a map
232 Broadway, Saratoga Springs, NY, 12866
  • Place, Congress Park
    ‪1 min walk‬
  • Place, Saratoga Springs City Center
    ‪14 min walk‬
  • Place, Saratoga Race Course
    ‪18 min walk‬
  • Airport, Albany, NY (ALB-Albany Intl.)
    ‪29 min drive‬

Room options

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds

8.6 out of 10
Excellent
(57 reviews)
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(46 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room

8.0 out of 10
Very good
(8 reviews)
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

Premium Room, 1 King Bed

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Jetted Tub

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Premium Room, 1 King Bed, Accessible (Mobility)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Holiday Inn Saratoga Springs by IHG

3-star hotel in Downtown Saratoga Springs
An indoor pool, a restaurant, and a 24-hour fitness center are available at this hotel. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle, and a free casino shuttle. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite.
Holiday Inn Saratoga Springs by IHG offers 168 accommodations with minibars and coffee/tea makers. Pillowtop beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a seasonal outdoor pool, Holiday Inn Saratoga Springs by IHG provides an indoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

This 3-star property offers access to a 24-hour business center and 7 meeting rooms. Event facilities measuring 8178 square feet (760 square meters) include a conference center. This business-friendly hotel also offers a terrace, a vending machine, and a garden. An area shuttle within 5 miles, a casino shuttle, and a train station pick-up service are complimentary for guests. Complimentary uncovered self parking is available on site.

Holiday Inn Saratoga Springs by IHG has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Bookmakers Restaurant - This restaurant serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle up to 5 mi
  • Free train station pick-up shuttle from 7:00 AM to 10:30 PM
  • Free casino shuttle
  • Free shopping center shuttle
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 to 16 for adults and USD 10 to 12 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Bookmakers Restaurant

Things to do

  • 24-hour gym
  • Indoor pool
  • Piano
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • 7 meeting rooms
  • Conference center (8,178 square feet of space)

Outdoors

  • Beach loungers
  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 4 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per accommodation, per day
Service animals are welcome, and are exempt from fees
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 10 to 16 for adults, and USD 10 to 12 for children
  • Pet fee: USD 35 per accommodation, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Saratoga Springs
Holiday Inn Saratoga Springs
Saratoga Springs Holiday Inn
Holiday Inn Saratoga Springs Hotel Saratoga Springs
Holiday Inn Saratoga Springs Hotel

Holiday Inn Saratoga Springs by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 555 out of 1004 reviews
Rating 8 - Good. 274 out of 1004 reviews
Rating 6 - Okay. 105 out of 1004 reviews
Rating 4 - Poor. 48 out of 1004 reviews
Rating 2 - Terrible. 22 out of 1004 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Perfect for me. I went to the racetrack all day everyday for a week. Clean. I ate the restaurant 3 times. Staff was superior, place was clean. I swam in the pool
Stayed 6 nights in Aug 2025

8/10 Good

Ella

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Fast check in and check out. Two pools: heated inside and not heated outside. Best part is location of the hotel. There's also restaurant on site, for quick late dinner or breakfast as needed.
Stayed 1 night in Sep 2025

10/10 Excellent

Ina

Traveled with partner
Liked: Cleanliness, amenities
Convenient location, clean, spacious room. Great breakfast, free local shuttle, many amenities
Stayed 3 nights in Aug 2025

10/10 Excellent

Jane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay a While

Tim the concierge was great so was Gladys? the bar keep. Ethan, our shuttle van driver, fabulous. I'v s stayed there when it opemed and tears ago, They have finally got it together,, maybe IHG?
Stayed 1 night in Sep 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel shuttle a blessing!
Stayed 1 night in Aug 2025

10/10 Excellent

Richard

Liked: Amenities
I’ve stayed here several times and it is consistently excellent
Stayed 1 night in Aug 2025

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thoroughly enjoyed our stay. Convenient location. We walked everywhere. If we didn’t want to walk there is also a shuttle to the Racetrack and Casino which was an added bonus. We will be back for sure.
Stayed 3 nights in Aug 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service
👍
Stayed 1 night in Aug 2025

8/10 Good

Tariq

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service
Customer Service Was Amazing. Door Locks are tricky, but new lock system is coming soon.
Stayed 1 night in Aug 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
My only problem was that the only option for breakfast was a $25 buffet. We generally don’t eat much in the morning so it was overkill. There was plenty of options but all the food was not warm it was room temp. That said, I would stay there again
Stayed 2 nights in Aug 2025

10/10 Excellent

J P

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Philip

Traveled with group
Liked: Amenities, property conditions & facilities
Employees were helpful and friendly
Stayed 4 nights in Aug 2025

8/10 Good

Beth

Stayed 3 nights in Aug 2025

10/10 Excellent

Carole

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying here and will definitely be back. Very convenient to all the shops and restaurants. The shuttle is wonderful and will bring you and pick you up from just about anywhere.
Stayed 2 nights in Aug 2025

6/10 Okay

Beth

Stayed 1 night in Aug 2025

8/10 Good

Jason

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks!!
Stayed 3 nights in Aug 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Alfred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Holiday Inn Saratoga a Winner!

Stayed 4 nights in Aug 2025

8/10 Good

Marlene

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Sandra

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Walkable to downtown area. Close to parks. Shuttle service was excellent.
Stayed 1 night in Aug 2025

10/10 Excellent

Jennifer

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Jenny

Liked: Cleanliness, staff & service

Okay for an overnight

This hotel was fine, but not stellar. The room itself was clean and bed comfortable; it was a little noisy but not bad. The restaurant isn't good, and unless you are too tired to go elsewhere, I would go elsewhere. The desk people are smart and nice and helpful.
Stayed 1 night in Aug 2025

4/10 Poor

Carrie

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
EXPENSIVE BOTH POOLS WERE COLD AND DIRTY
Stayed 1 night in Aug 2025

10/10 Excellent

SARAH

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025