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Casa Arkana Zicatela by Grupo Amber

2.0 star property

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Photo gallery for Casa Arkana Zicatela by Grupo Amber

Outdoor pool
Interior
Family Suite | 1 bedroom, in-room safe, free WiFi, bed sheets
Exterior
Superior Suite | Private kitchen | Fridge, microwave

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Pool
  • Air conditioning
  • Free WiFi

Explore the area

Map
Fresnos Los Tamarindos, Puerto Escondido, OAX, 70934
  • Zicatela Beach
    ‪2 min walk‬
  • Commercial Walkway
    ‪5 min drive‬
  • Punta Zicatela
    ‪5 min drive‬
  • Puerto Escondido, Oaxaca (PXM-Puerto Escondido Intl.)
    ‪12 min drive‬

Room options

View all photos for Junior Suite

Junior Suite | 1 bedroom, in-room safe, free WiFi, bed sheets

Junior Suite

  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | 1 bedroom, in-room safe, free WiFi, bed sheets

Junior Suite

  • 237 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Suite

Superior Suite | 1 bedroom, in-room safe, free WiFi, bed sheets

Superior Suite

  • 409 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Family Suite

Family Suite | 1 bedroom, in-room safe, free WiFi, bed sheets

Family Suite

  • 646 sq ft
  • Sleeps 6
  • 2 Double Beds, 1 King Bed and 1 Twin Sofa Bed

View all photos for Superior Suite

Superior Suite | 1 bedroom, in-room safe, free WiFi, bed sheets

Superior Suite

  • 409 sq ft
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

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About this property

Casa Arkana Zicatela by Grupo Amber

Hotel in Los Tamarindos
Along with an outdoor pool, this hotel has a rooftop terrace and a microwave in a common area. WiFi in public areas is free. Additionally, a refrigerator in a common area, a 24-hour front desk, and tour/ticket assistance are onsite. Housekeeping is available on request.
Casa Arkana Zicatela by Grupo Amber offers 12 air-conditioned accommodations with safes. 50-inch Smart televisions come with digital channels.

Bathrooms include showers. This Puerto Escondido hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Housekeeping is offered on request and hair dryers can be requested.

Recreational amenities at the hotel include an outdoor pool.
Casa Arkana Zicatela by Grupo Amber features an outdoor pool, a rooftop terrace, and tour/ticket assistance. Wireless Internet access is complimentary. This Puerto Escondido hotel also offers a microwave in a common area, a refrigerator in a common area, and a water dispenser.

Casa Arkana Zicatela by Grupo Amber has designated areas for smoking.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Tour and ticket assistance

Outdoors

  • On the beach
  • Rooftop terrace

Accessibility

  • No elevator

More

  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • Streaming services

More

  • Air conditioning
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 10:00 PM

Property is also known as

Casa Arkana Zicatela by Grupo Amber Hotel
Casa Arkana Zicatela by Grupo Amber Puerto Escondido
Casa Arkana Zicatela by Grupo Amber Hotel Puerto Escondido

Casa Arkana Zicatela by Grupo Amber Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 12 out of 18 reviews
Rating 8 - Good. 4 out of 18 reviews
Rating 6 - Okay. 1 out of 18 reviews
Rating 4 - Poor. 1 out of 18 reviews
Rating 2 - Terrible. 0 out of 18 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

10/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Teu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little rooftop pool! Even though the hotel was full we never ran into anyone using the rooftop apart from us. Rooms simple but comfortable, aircon was amazing. 10 min walk to all restaurants and 1 min walk to the beach. Great stay!
Stayed 1 night in Mar 2025

4/10 Poor

Sarah

Liked: Staff & service
Our experience at Case Arkana was disappointing. We were placed in a bottom-floor room with no windows, making it feel like a basement suite. On top of that, there were multiple issues with our room. Upon arrival, we discovered the lock on our only entrance—a sliding glass door—was broken. Initially, they expected us to stay in an unsecured room before reluctantly moving us, only to switch us back the next day once the lock was fixed. The bathroom door was also so squeaky it would wake the other person up, and while they did repair it, the lingering toxic smell from the fix made our room unbearable for days. Outside the room, constant construction noise disrupted any sense of relaxation. The pool started off clean, but by the end of the week, it was so murky you could barely see the bottom. Overall, this stay did not meet expectations, and I wouldn’t recommend it.
Stayed 9 nights in Feb 2025

10/10 Excellent

Maria graciela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Juan J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Construcción nueva buena tamaño de habitación y buena alberca en el tercer piso
Stayed 3 nights in Mar 2025

10/10 Excellent

Vanessa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio por parte del personal y muy cerca de la playa
Stayed 2 nights in Mar 2025

6/10 Okay

Jose Rafael

Liked: Cleanliness, staff & service
El hotel está bien. Tiene lo indispensable y es aceptable. La ubicación no es ideal, está lejos de punta 18 min a pie y de zicatela 20 min a pie. El acceso es complicado ya sea a pie o en coche. La mayoría de los trayectos los tuvimos que hacer en taxi y los taxis son caros
Stayed 4 nights in Mar 2025

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Todo muy bien

Habitaciones espaciosas y cama muy cómoda. Personal amable, todo muy bien
Stayed 1 night in Feb 2025

10/10 Excellent

ERICK

Stayed 3 nights in Jan 2025

8/10 Good

Alexandra

Traveled with group
Liked: Cleanliness, staff & service
Faltó el agua y la luz y eso es algo incómodo porque no hay aire acondicionado y pase mucho calor!
Stayed 3 nights in Jan 2025