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The Hacienda & Spa at Hotel Santa Fe

4.5 star property

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Photo gallery for The Hacienda & Spa at Hotel Santa Fe

Interior
Suite, Fireplace | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar
Standard Room, 1 King Bed, Fireplace (Hacienda) | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar
Front of property - evening/night
Breakfast, lunch, dinner served; garden views

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
$262
includes taxes & fees
Dec 1 - Dec 2

Explore the area

View in a map
537 S Guadalupe St, Santa Fe, NM, 87501
  • Place, Santa Fe Railyard
    ‪3 min walk‬
  • Place, Loretto Chapel
    ‪12 min walk‬
  • Place, Santa Fe Plaza
    ‪13 min walk‬
  • Airport, Santa Fe, NM (SAF-Santa Fe Municipal)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Fireplace (Hacienda)

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Standard Room, 1 King Bed, Fireplace (Hacienda)

9.4 out of 10
Exceptional
(53 reviews)
  • 367 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Fireplace (Hacienda)

Standard Room, 2 Double Beds, Fireplace (Hacienda) | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Standard Room, 2 Double Beds, Fireplace (Hacienda)

9.8 out of 10
Exceptional
(12 reviews)
  • 400 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Fireplace

Suite, Fireplace | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Suite, Fireplace

9.8 out of 10
Exceptional
(22 reviews)
  • 524 sq ft
  • Sleeps 4
  • 1 Double Sofa Bed OR 1 King Bed

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About this property

The Hacienda & Spa at Hotel Santa Fe

4.5-star hotel in Downtown Santa Fe
This smoke-free hotel features a full-service spa, an outdoor pool, and a restaurant. Free continental breakfast, free wired internet in public areas, and a free manager's reception are also provided. Additionally, a health club, a bar/lounge, and a rooftop terrace are onsite.
The Hacienda & Spa at Hotel Santa Fe offers 35 air-conditioned accommodations with fireplaces and iPod docking stations. Pillowtop beds feature Egyptian cotton sheets and premium bedding. LCD televisions come with premium satellite channels and pay movies. Coffee/tea makers and minibars are provided. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and safes, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 5 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.
In addition to a full-service spa, The Hacienda & Spa at Hotel Santa Fe features an outdoor pool and a health club. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Wired Internet access is complimentary.

This 4.5-star property offers access to a business center and meeting rooms. This luxury hotel also offers a hot tub, a rooftop terrace, and a vending machine. Onsite parking is available (surcharge).

The Hacienda & Spa at Hotel Santa Fe is a smoke-free property.

A complimentary continental breakfast is served each morning between 7 AM and 10:30 AM. A complimentary manager's reception is offered each day.
Amaya - Overlooking the garden, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free wired internet

Parking and transportation

  • Area shuttle up to 1 mi
  • Secured, uncovered self parking on site (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Amaya

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Outdoor pool
  • Piano
  • Yoga classes

Family friendly

  • In-room babysitting (surcharge)
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Banquet hall
  • Built in 2002
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • iPod dock
  • LCD TV with premium cable/satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Fireplace
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 21.00 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Concierge service
  • Faxes
  • Fitness center access
  • Fitness/yoga classes
  • In-room coffee
  • In-room safe
  • Internet access
  • Newspaper
  • Phone calls
  • Pool access
  • Shuttle service
  • Hot tub access

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hacienda Hotel Santa Fe
Hacienda Santa Fe
Hotel Santa Fe
The Hacienda & Spa At Santa Fe
The Hacienda & Spa at Hotel Santa Fe Hotel
The Hacienda & Spa at Hotel Santa Fe Santa Fe
The Hacienda & Spa at Hotel Santa Fe Hotel Santa Fe

Reviews

The Hacienda & Spa at Hotel Santa Fe Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 769 out of 992 reviews
Rating 8 - Good. 159 out of 992 reviews
Rating 6 - Okay. 44 out of 992 reviews
Rating 4 - Poor. 12 out of 992 reviews
Rating 2 - Terrible. 8 out of 992 reviews

Reviews

10/10 Excellent

Mark

Stayed 1 night in Aug 2025

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great hotel. The Hacienda was a bit of a splurge for us, but worth it. Very comfortable with friendly, helpful staff. The hotel also has a nice outdoor pool, which was a must for us.
Stayed 3 nights in Aug 2025

10/10 Excellent

Dirk

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! The personnel is fantastic, especially Soraida and Marcos.
Stayed 5 nights in Aug 2025

10/10 Excellent

Aurora

Traveled with partner, Traveled with family
Liked: Amenities, property conditions & facilities
Best stay! Super nice room! Provided shuttle. Super safe!
Stayed 2 nights in Aug 2025

10/10 Excellent

Denise

Liked: Staff & service, amenities, property conditions & facilities
Beautiful rooms, beautiful grounds, and the staff were very attentive. Thoroughly enjoyed my stay. Will definitely return!!
Stayed 3 nights in Aug 2025

10/10 Excellent

Patrick, Colorado Springs

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, great location, wonderful staff.
Stayed 4 nights in Jul 2025

10/10 Excellent

Cynthia, The Woodlands

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The dining room was OUTSTANDING from the delicious locally sourced food to the congenial service - delivered with a smile! Would definitely stay there again!
Stayed 1 night in Aug 2025

10/10 Excellent

Amy

Stayed 2 nights in Aug 2025

10/10 Excellent

Mark A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay! Suite was excellent, staff friendly and professional. Last minute stop so didn’t experience spa or restaurant. Would recommend especially if traveling with pet
Stayed 2 nights in Aug 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Slept great, bed was very comfortable and the Amaya restaurant on site is very good! Great service!!
Stayed 4 nights in Aug 2025

10/10 Excellent

Alireza

Stayed 1 night in Jul 2025

8/10 Good

Debra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort is very nice. It's actually about .7 miles to the main plaza in Santa Fe. They do have a shuttle you can call to get dropped off or picked up within about a mile radius, so that works well, and we enjoyed actually walking when we had time. Area is safe and walkable. We stayed in the Hacienda portion of the hotel which is all suites with a bedroom. They offer a very nice continental breakfast each morning and a happy hour with appetizers and free wine and beer each evening. Our room could use a general update but was overall nice. The shower head, which was not adjustable had too strong of a flow and the handheld fixture mount didn't hold the fixture in place. The door to the internal patio off our room didn't lock, even after a service call was performed. One night we had a heavy rainstorm and the windows in the bedroom leaked quite significantly.
Stayed 4 nights in Jul 2025

10/10 Excellent

Scott

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service at this hotel is what really stands out. We stayed in the Mesa Verde Suite in the Hacienda. I would definitely choose this if we returned and it's worth the upgrade. The room is fine, a bit older and with no real view, but having access to the butler and concierge is a nice touch and something not generally done at other hotels of this quality. The hotel is about 3/4 of a mile from the plaza, but there's a shuttle to take you there and back if you don't want to walk.
Stayed 1 night in Jul 2025

8/10 Good

Burdick, La Quinta

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well appointed and great service. Nice rooms. Clean.
Stayed 2 nights in Jul 2025

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Downtown Santa Fe

They staff were super friendly and helpful. We really enjoyed walking around the plaza and the railyard.
Stayed 1 night in Jul 2025

8/10 Good

John

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Beautiful property, poor service in the restaurant and bar. Bar staff seemed untrained and lazy. Front desk had nice attentive clerks but there was no sign of adult management when requests went beyond the clerks’ decision making. Breakfast was slow in the dining room. I found out that it was also served upstairs at the Hacienda building where the service from Marcos was superb. He was my favorite part of the hotel experience.
Stayed 4 nights in Jul 2025

10/10 Excellent

Regan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrific hotel

Wonderful hotel, friendly staff, many perks for guests. Will be staying here again.
Stayed 4 nights in Jul 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Kartik

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Value in Downtown Santa Fe

Great rooms with plenty of ambiance. Most comfortable beds in Santa Fe. Great breakfast staff
Stayed 1 night in Jun 2025

10/10 Excellent

John and Claudia, Columbia falls Montana EU

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Love it
Stayed 1 night in Mar 2025

4/10 Poor

Andrew

Disliked: Cleanliness, property conditions & facilities
Not super well taken care of property
Stayed 1 night in Jun 2025

10/10 Excellent

Christine

Stayed 6 nights in Jun 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I liked the free Continental breakfast snd free drinks zn horsdorves in the evenings. Also the shower pressure was great, but a waste of water.
Stayed 3 nights in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms, comfortable barand lounge area, excellent breakfast service.
Stayed 2 nights in Jun 2025