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Hyatt Centric Santa Clara Silicon Valley

3.5 star property

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Photo gallery for Hyatt Centric Santa Clara Silicon Valley

Breakfast and dinner served
Breakfast and dinner served
Breakfast and dinner served
Exterior
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Bar
  • 24/7 front desk
  • Hot Tub
  • Pool
  • Parking available
$154
includes taxes & fees
Aug 29 - Aug 30

Explore the area

View in a map
3100 Lakeside Dr, Santa Clara, CA, 95054
  • Santa Clara Convention Center
    ‪3 min drive‬
  • California's Great America
    ‪3 min drive‬
  • Levi's Stadium
    ‪5 min drive‬
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪5 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Pool View (Double, High Floor)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 Bedroom, Pool View (Double, High Floor)

7.6 out of 10
Good
(7 reviews)
  • 375 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Pool View (King, High Floor)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 Bedroom, Pool View (King, High Floor)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Pool View (King)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 Bedroom, Pool View (King)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Accessible (King, Roll-In Shower)

Suite, Accessible (King, Roll-In Shower) | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, Accessible (King, Roll-In Shower)

7.8 out of 10
Good
(9 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Double)

Suite, 1 Bedroom (Double) | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 Bedroom (Double)

8.6 out of 10
Excellent
(40 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Premium Suite (King)

Premium Suite (King) | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Premium Suite (King)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (King)

Suite, 1 Bedroom (King) | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 Bedroom (King)

9.4 out of 10
Exceptional
(64 reviews)
  • 375 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (King, High Floor)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 Bedroom (King, High Floor)

9.6 out of 10
Exceptional
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Double, High Floor)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 Bedroom (Double, High Floor)

9.4 out of 10
Exceptional
(3 reviews)
  • 375 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Pool View (Double)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 Bedroom, Pool View (Double)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

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About this property

Hyatt Centric Santa Clara Silicon Valley

Santa Clara hotel close to California's Great America
Along with an outdoor pool, this hotel has a restaurant and a fitness center. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a bar/lounge, a snack bar/deli, and a hot tub are onsite.
Hyatt Centric Santa Clara Silicon Valley offers 220 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. 55-inch LED televisions come with premium digital channels, first-run movies, and pay movies. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Hyatt Centric Santa Clara Silicon Valley provides a hot tub and a fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary manager's reception is offered on select days. Wireless Internet access is complimentary.

This hotel offers access to 4 meeting rooms and coworking spaces. Event facilities measuring 920 square feet (85 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and gift shops/newsstands. Parking is available onsite for a surcharge.

Hyatt Centric Santa Clara Silicon Valley has designated areas for smoking.

The hotel offers a complimentary manager's reception on select days.
The Plaza Bistro - This bistro serves breakfast and dinner.
The Sunset Lounge - This lobby lounge serves light fare only.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (USD 20 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Free manager's reception
  • Snack bar/deli

Restaurants on site

  • The Plaza Bistro
  • The Sunset Lounge

Things to do

  • Bicycle storage
  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Fenced pool
  • In-room crib
  • In-room refrigerator
  • Outdoor pool
  • Pool gate
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms
  • Travel crib

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 4 meeting rooms
  • 920 square feet of conference space
  • Coworking space

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Hand-held showerhead
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 1987
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LED TV with premium digital channels
  • First-run movies
  • Hulu
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 75
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The aparthotel's airport shuttle service may be suspended at times due to large events at Levi's Stadium.
Pets are not permitted on the premises. Guests traveling with a service animal must contact the property prior to arrival.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Covered self parking fee: USD 20.00 per day
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: USD 75 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and mobile payments; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is recommended for transportation to and from this property

Property is also known as

Plaza Suites
Plaza Suites Aparthotel Santa Clara
Plaza Suites Santa Clara
Plaza Suites Silicon Valley Aparthotel Santa Clara
Plaza Suites Silicon Valley Aparthotel
Plaza Suites Silicon Valley Santa Clara
Plaza Suites Silicon Valley
The Plaza Hotel Santa Clara
Plaza Hotel Santa Clara
Plaza Hotel Santa Clara
The Plaza Suites
The Plaza Suites Silicon Valley
Hyatt Centric Santa Clara Silicon Valley Hotel
Hyatt Centric Santa Clara Silicon Valley Santa Clara
Hyatt Centric Santa Clara Silicon Valley Hotel Santa Clara

Hyatt Centric Santa Clara Silicon Valley Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 731 out of 1068 reviews
Rating 8 - Good. 180 out of 1068 reviews
Rating 6 - Okay. 88 out of 1068 reviews
Rating 4 - Poor. 30 out of 1068 reviews
Rating 2 - Terrible. 39 out of 1068 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Edwin A

Liked: Cleanliness, staff & service
N
Stayed 1 night in May 2025

2/10 Terrible

Conner

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel itself is beautiful and super clean. That said, hotels.com falsely advertised that breakfast was included. I found out while there that breakfast is NOT included. I book through hotels.com frequently and have never had this issue, however it was very frustrating because as a family of 7, cost of breakfast alone is a lot and we were not prepared to have to spend additional money.
Stayed 1 night in May 2025

10/10 Excellent

Irina

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Tiarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay for the family when we planned a great america trip
Stayed 2 nights in May 2025

10/10 Excellent

Darryl

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable
Stayed 2 nights in May 2025

6/10 Okay

Anika

Stayed 1 night in May 2025

6/10 Okay

Hanna

Traveled with family
Service wasn't best
Stayed 2 nights in May 2025

2/10 Terrible

Kaiwen

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Booked a two-bed room. But they overbooked and there's no two-bed room available. The staff didn't even mention it during check-in. After we found it out, they showed no apology and acted like that's what we deserved. The parking fee is also expensive, $20 per day. Do not recommend this place if you want a room worth of what you paid.
Stayed 2 nights in May 2025

8/10 Good

MaryAnne

Stayed 1 night in May 2025

10/10 Excellent

KATHLEEN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room amazing hotel. I loved it
Stayed 1 night in May 2025

4/10 Poor

kevin

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort

Busy weekend at the hotel

Staff at check in is not interested in helping , busy talking to each other
Stayed 1 night in May 2025

2/10 Terrible

Melissa

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m currently staying at the Hyatt, and it has been an extremely disappointing experience. I booked this staycation so my son could swim, and we called ahead to confirm that the pool was open and heated. When we arrived, the pool was so cold it was unsafe for swimming. Guests were daring each other to jump in. The hot tub was dirty, not working properly, and didn’t even have working bubbles. My son was so upset, and I feel like we’ve wasted a day of our vacation. I spoke with the front desk, who claimed the pool was heated – despite the fact it was frozen – and said that because we didn’t book directly through Hyatt, they couldn’t help us. I found this dismissive and frustrating. Between the unusable pool and hot tub, poor parking, and lack of basic amenities like water, this has been a truly disappointing stay. I’m not one to complain, but this was a splurge for us, and it fell far below expectations. I’m requesting a refund for this stay and urge Hyatt to close the pool and hot tub until they are safe and functional.
Stayed 1 night in May 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was very comfortable. The room was perfect.
Stayed 1 night in May 2025

10/10 Excellent

Jonah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

Ericka

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Mitu

Stayed 3 nights in Apr 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean hotel the only thing i don't agree with is having to pay for self parking doesn't make sense
Stayed 1 night in May 2025

10/10 Excellent

Susana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was as expected in the pictures. Quiet area.
Stayed 1 night in May 2025

8/10 Good

Marvic Ken

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room layout and design was awesome. The living room is seperated from the bedroom. Area smells fresh, pillows are fantastic. I hope someone will be able to maintain the pool from dry leaves. The outdoor pool warmer is not working.
Stayed 1 night in May 2025

2/10 Terrible

Joseph

Stayed 2 nights in May 2025

6/10 Okay

Christopher

Traveled with family
Liked: Cleanliness, room comfort

spa

The spa didnt work and the pool was not heated like they said the spa was not clean very dissapointed
Stayed 2 nights in May 2025

10/10 Excellent

Dalena

Liked: Cleanliness, staff & service, property conditions & facilities
The FD receptionist working night shifts was amazing!
Stayed 2 nights in May 2025