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Upon entering the hotel, I thought it was a back entrance because of how hidden, dark, and small the entrance was. There is no lobby, it is a check in desk with one elevator to the rooms. Our room was a tight fit for 2 people with 2 carry ons and one checked luggage. The bathroom in our room resembled an airplane bathroom in terms of size. A curved counter limiting the counter space, a toilet that will have your knees touching the sink, and a swinging glass bathroom door that does not offer any privacy whatsoever. After a few hours of my arrival I wanted to cancel the remainder of nights I had booked. I mentioned this to the front desk staff and they did not care to make amends, ask why I wanted to cancel, or offer any solutions to improve my stay. They did not care about hospitality which is upsetting and why I canceled my stay and went to another hotel in Madrid.

Great hotel

We loved our stay. It was clean, simple, beautiful, quiet, and just what we needed. Everyone was so kind and helpful! Yay! We definitely recommend! ❤️

Wonderful hotel, great location

Overall is a great stay. Hotel location is especially good. The only thing I hope would be better is the air conditioning, we caught the heatwave, and the air conditioning didn’t work the second night.

Spatious, modern and elegant with an excellent location.

This is the second time I’ve stayed at the Hotel Regina when visiting Madrid and it’s even better than I remembered it to be. The rooms are clean and even has a Dyson hair dryer. The room feels luxurious for the price and the breakfast buffet is always so delicious!

Great location, awesome staff