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Hotel Santa Cruz, San Juan de los Lagos

3.0 star property

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Photo gallery for Hotel Santa Cruz, San Juan de los Lagos

Restaurant
Family Room | Iron/ironing board, free WiFi
Family Room | Bathroom | Shower, rainfall showerhead, free toiletries, towels
View from property
Lobby

Reviews

4.8 out of 10

Popular amenities

  • Parking available
  • Breakfast available
  • Housekeeping
  • Free WiFi
  • 24/7 front desk

Explore the area

View in a map
blvd Ramón Martín Huerta benito juarez, 376, San Juan de los Lagos, JAL, 47069
  • San Juan de los Lagos Municipal Park
    ‪9 min walk‬
  • San Juan de los Lagos Cathedral Basilica
    ‪10 min walk‬
  • Santo Niño del Cacahuatito
    ‪6 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Iron/ironing board, free WiFi

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room | Iron/ironing board, free WiFi

Family Room

  • Sleeps 6
  • 3 Double Beds

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About this property

Hotel Santa Cruz, San Juan de los Lagos

3-star San Juan de los Lagos hotel close to San Juan de los Lagos Cathedral Basilica
This smoke-free hotel features self parking, a 24-hour front desk, and free WiFi in public areas.
Hotel Santa Cruz, San Juan de los Lagos offers 12 accommodations with complimentary toiletries. 32-inch flat-screen televisions come with cable channels.

Bathrooms include showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is offered daily and irons/ironing boards can be requested.

Hotel Santa Cruz, San Juan de los Lagos features a terrace. Wireless Internet access is complimentary. Onsite parking is available (surcharge).

Hotel Santa Cruz, San Juan de los Lagos is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 9:00 AM and noon.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MXN 150 per stay)

Food and drink

  • Daily continental breakfast available 9:00 AM to noon for a fee: MXN 110 for adults and MXN 110 for children

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

More

  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit is payable by bank transfer and is due within 72 hours of booking the reservation.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately MXN 110 for adults and MXN 110 for children
  • Self parking fee: MXN 150 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash

We should mention

This property does not have elevators

Property is also known as

Hotel Santa Cruz Hotel
Hotel Santa Cruz San Juan de los Lagos
Hotel Santa Cruz Hotel San Juan de los Lagos

Hotel Santa Cruz, San Juan de los Lagos Reviews

Reviews

4.8
Rating 10 - Excellent. 0 out of 5 reviews
Rating 8 - Good. 2 out of 5 reviews
Rating 6 - Okay. 0 out of 5 reviews
Rating 4 - Poor. 1 out of 5 reviews
Rating 2 - Terrible. 2 out of 5 reviews

4.0/10

Cleanliness

2.0/10

Staff & service

4.0/10

Amenities

4.0/10

Property conditions & facilities

3.4/10

Eco-friendliness

Reviews

4/10 Poor

Joaquin Valentino

Disliked: Cleanliness, staff & service
No hay,cestos de basura, se escucha el ruido del cuarto aun lado (tablaroca)sin jabón,no prende las luces escalera,,,sin papel higiénico , mobiliario muy discreto
Stayed 1 night in Aug 2025

2/10 Terrible

veronica

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

luis carlos

Stayed 3 nights in May 2025

8/10 Good

Luis Carlos

Traveled with partner
Liked: Cleanliness
No había TV por cable
Stayed 3 nights in May 2025

2/10 Terrible

Sergio

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Huele mucho a humedad, no hay cobijas extras y tuve que esperar al de la recepción por qué también trabaja en los pollos de a un lado