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La Hacienda San Jose Silicon Valley

3.5 star property

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Photo gallery for La Hacienda San Jose Silicon Valley

Bar (on property)
Outdoor spa tub
Lobby sitting area
Lobby sitting area
Standard Double Room | 1 bedroom, premium bedding, minibar, in-room safe

Reviews

7.8 out of 10
Good

Popular amenities

  • Housekeeping
  • Hot Tub
  • 24/7 front desk
  • Laundry
  • Gym
  • Pool
$81
includes taxes & fees
Nov 23 - Nov 24

Explore the area

View in a map
399 Silicon Valley Boulevard, San Jose, CA, 95138
  • Place, San Jose Behavioral Health
    ‪2 min walk‬
  • Place, Santa Ynez Canyon
    ‪2 min drive‬
  • Place, SAP Center at San Jose
    ‪11 min drive‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪14 min drive‬

Room options

View all photos for Mobility Accessible Two Double Room

Bathroom | Combined shower/tub, eco-friendly toiletries, hair dryer, bathrobes

Mobility Accessible Two Double Room

  • Sleeps 4

Mobility Accessible Single Queen

  • Sleeps 2

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, premium bedding, minibar, in-room safe

Standard Double Room

7.8 out of 10
Good
(17 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | 1 bedroom, premium bedding, minibar, in-room safe

Standard Room

8.4 out of 10
Very good
(50 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, Executive Level

Deluxe Suite, 1 Bedroom, Executive Level | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Suite, 1 Bedroom, Executive Level

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Bedroom Suite With Balcony

1 bedroom, premium bedding, minibar, in-room safe

Deluxe King Bedroom Suite With Balcony

  • Sleeps 2

View all photos for Standard King Room

Bathroom | Combined shower/tub, eco-friendly toiletries, hair dryer, bathrobes

Standard King Room

  • Sleeps 2

View all photos for Standard Double Queen

Bathroom | Combined shower/tub, eco-friendly toiletries, hair dryer, bathrobes

Standard Double Queen

  • Sleeps 4

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About this property

La Hacienda San Jose Silicon Valley

Hotel in South San Jose
This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and a conference center. Free WiFi in public areas and free self parking are also provided. Other amenities include a hot tub, a microwave in a common area, and a seasonal outdoor pool.
La Hacienda San Jose Silicon Valley offers 207 accommodations with minibars and safes. Beds feature premium bedding. 42-inch flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to a seasonal outdoor pool, La Hacienda San Jose Silicon Valley provides a hot tub and a 24-hour fitness center. A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 5996 square feet (557 square meters) include a conference center. This business-friendly hotel also offers a vending machine, gift shops/newsstands, and a fireplace in the lobby. Complimentary self parking is available on site.

La Hacienda San Jose Silicon Valley is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Things to do

  • 24-hour gym
  • Bicycle storage
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Computer station
  • Conference center (5,996 square feet of space)
  • Meeting rooms

Outdoors

  • In a state park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking

More

  • 2 buildings
  • 3 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1 AM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 35 per stay
Cribs (infant beds) are available for USD 25 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: USD 25 per stay
  • Rollaway bed fee: USD 35 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May 01 to October 31
Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Four Points Sheraton San-Jose Silicon Valley
Four Points Sheraton Silicon
Four Points Sheraton Silicon Hotel
Four Points Sheraton Silicon Hotel San-Jose Valley
Holiday Inn San Jose-Silicon Valley Hotel San Jose
Four Points Sheraton San-Jose Silicon Valley Hotel
Four Points Sheraton Silicon Valley Hotel
Four Points Sheraton Silicon Valley
Hacienda Jose Silicon Valley
Hacienda Silicon Valley San Jose
Wyndham Garden San Jose Silicon Valley
La Hacienda San Jose Silicon Valley Hotel
La Hacienda San Jose Silicon Valley San Jose
La Hacienda San Jose Silicon Valley Hotel San Jose

La Hacienda San Jose Silicon Valley Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 429 out of 873 reviews
Rating 8 - Good. 161 out of 873 reviews
Rating 6 - Okay. 117 out of 873 reviews
Rating 4 - Poor. 61 out of 873 reviews
Rating 2 - Terrible. 105 out of 873 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Maravilla

Traveled with group, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Hallways, floors and rooms look run down. Noticed homeless person got in the pool area. That was my first and last time staying in this hotel.
Stayed 2 nights in Aug 2025

10/10 Excellent

Iris, Los Angeles

Stayed 2 nights in Aug 2025

10/10 Excellent

Pedro

Stayed 1 night in Aug 2025

6/10 Okay

Denise

Traveled with family
Liked: Staff & service
Stayed 1 night in Aug 2025

2/10 Terrible

christine

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Opened the window to homeless campers. The photos on the internet did not match the reality. The carpets were dirty and the rooms had a musty smell. We left immediately. We felt unsafe
Stayed 1 night in Aug 2025

2/10 Terrible

Claudia

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was disgusted during my stayed. The whole room smelled bad , dirty and stained carpet everywhere . There was blood stains which made me feel more disgusted. The floor in the bathroom was not swept or moped I couldn't sleep because the beds uncomfortable and my window views were a couple mobile homes with people living in it . I couldn't open the windows because there was no privacy ..
Stayed 2 nights in Aug 2025

6/10 Okay

Eric

Stayed 1 night in Aug 2025

2/10 Terrible

Delina

Disliked: Cleanliness, staff & service, property conditions & facilities
Our room had heavy black mold. I took photos and showed them to front desk. They did not move me or give me any compensation. When my third party reached out to them, they said they stay firm on their policy. They do not have a policy for this issue. I still have the photos. I have children they were willing to put at risk and not refund my stay.
Stayed 6 nights in Aug 2025

6/10 Okay

Hector Raul

Traveled with family
Disliked: Staff & service, property conditions & facilities
Noisy
Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness
Wasn't the cleanest, check in took a while even though front desk was not busy, $200 deposit is a little crazy for the hotel quality, the back emergency door was open and easy for anyone to access without any hotel keys. We didn't like that since our room was near it on the first floor. Didn't feel very safe.
Stayed 1 night in Aug 2025

10/10 Excellent

KAIIVA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After having a bad experience at the Motel6, I checked into La Hacienda and was overwhelmed about how much nicer it was, and didn’t cost much more than the afore mentioned; I was well greeted and had a very comfortable Quiet stay so, I plan to return on my next visit to San, Jose, California.
Stayed 1 night in Aug 2025

6/10 Okay

Araceli

Liked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Dana

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
pool was dirty, hot tub was green
Stayed 4 nights in Aug 2025

6/10 Okay

Vincent, Yorba Linda

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2025

2/10 Terrible

Ashle

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst hotel ever. They had my car towed after only being on the property for 30 minutes.
Stayed 3 nights in Aug 2025

10/10 Excellent

Lil

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet, Spacious, Comfortable Room Great amenities!

Quiet, spacious, comfortable room. Very comfortable beds. Very nice amenities - TV, desk, coffee maker, microwave, refrigerator. Great for my business travel.
Stayed 2 nights in Aug 2025

6/10 Okay

William, Port Townsend

Business traveler
Liked: Staff & service
Property ok but tired. Nothing extra, like morning coffee. Damage deposit large and not immediately returned.
Stayed 1 night in Aug 2025

10/10 Excellent

Syed Kawkab

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Arran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was quite, plenty of parking , staff super nice and helpful I checked in really late and it wasn't a problem. there is food semi close by about a 5 min drive... you can if you want but its a bit of a mission on foot.
Stayed 1 night in Aug 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Aug 2025

10/10 Excellent

Felicia

Liked: Cleanliness, staff & service, amenities
I liked the cleanliness of the hotel. I didn't like the bar soap because it was drying to my skin and one of the bath towels still had laundry detergent residue on it. Also the windowshade fell off because it was attached to duct tape.
Stayed 1 night in Aug 2025

6/10 Okay

christopher

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Everything was fine until they hit you with a $200.00 cash deposit upon check-in, room was great but the hidden charge caught me by surprise
Stayed 1 night in Aug 2025

8/10 Good

Lori

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place just dont use the pool

So fhis is our 2nd stay at this hotel. For the price its nice. We got the king suite again and the room was very clean and bed was comfortable. Room was quiet. Didnt hear people in the hallways or above us (first floor) we were facing the pool and you could hear people at the pool but it was faint and to be expected. Lots of parking. Now for the bad...talk about the security. The back door by fhe exercise room was NEVER shut or locked and it seemed like every single time we went thru it transients were hanging around you go through the door and walk allit to the gate for the pool. The gate also didnt shut all of the way and anyone could go in there. The first time we wenf to check it out a lady was there with her 2 dogs running loose and she looked homeless. Now about the pool... the area was clean and they do a good job with that. But my husband works on pools and even i could tell something wasnt right jusf by looking at it. The spa was foggy and had a green tint to it the pool wasn't clear and the water felt slimly when we dipped our toes in. He decided to test the water a d the PH was way too high in both the pool and the spa and the chlorine didnt even register on the test there was so little in there. Honestly with the gate being broken and not closing and the water quality being that bad that pool needs to be shut down. When all is said and done for the price and the lack of perks i would much rafher pay the extra $30 a night up the road
Stayed 3 nights in Aug 2025

10/10 Excellent

Thomas

Stayed 1 night in Aug 2025