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4-star San Jose hotel steps from Santana Row Shopping Center

Popular property highlights

Free WiFi
Restaurant
Outdoor pool
Business center
Laundry facilities

Location

Situated near the airport, this hotel is within a 10-minute walk of Santana Row Shopping Center, Winchester Mystery House, and Westfield Valley Fair Shopping Mall. Santa Clara University is 2.8 mi (4.5 km) away.

Hotel Features

A restaurant, an outdoor pool, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a rooftop terrace, and valet parking.

Room Amenities

All 215 rooms provide free WiFi, 24-hour room service, and TVs. Guests will also find minibars, premium bedding, and coffee makers.

Languages Spoken

  • English

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Hotel Valencia Santana Row

355 Santana Row, San Jose, CA 95128

Hotel Policies

Payment types

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: USD 8 for adults and USD 15 for children (approximately)
  • Valet parking fee: USD 26 per night
  • Rollaway bed fee: USD 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3 PM

Check-in time ends at 2:00 AM

Minimum check-in age is: 21

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

Service animals are allowed

Service animals are exempt from fees/restrictions

Staff temperature checks are conducted regularly

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Property follows sanitization practices of SafeStay (AHLA - USA)

Protective clothing is available to guests

Masks are available to guests

Debit cards not accepted

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is available

No cribs (infant beds) available

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed (service animals welcome)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

Hotel Names

  • Hotel Valencia
  • Hotel Valencia Santana Row
  • Hotel Valencia Santana Row San Jose
  • Santana Row Hotel
  • Santana Row Valencia
  • Santana Row Valencia Hotel
  • Valencia Hotel Santana Row
  • Valencia Santana Row
  • Valencia Santana Row Hotel
  • Valencia Santana Row San Jose
  • Valencia Santana Row San Jose
  • Hotel Valencia Santana Row Hotel
  • Hotel Valencia Santana Row San Jose
  • Hotel Valencia Santana Row Hotel San Jose

Hotel Amenities

Property Features

Hotel Valencia Santana Row features an outdoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This 4-star property offers access to a business center and limo/town car service. 3 meeting rooms are available. This Mediterranean hotel also offers a rooftop terrace, tour/ticket assistance, and multilingual staff. Guests can use the health club at a partner property. Parking is available onsite for a surcharge. A total renovation of this property was completed in October 2018.

Hotel Valencia Santana Row is a smoke-free property.

  • Express check-in
  • Couples/private dining
  • Use of nearby fitness center (discount)
  • Bar/lounge
  • Elevator
  • Rooftop terrace
  • Fitness facilities
  • 24-hour front desk
  • Business center
  • Porter/bellhop
  • Express check-out
  • Tours/ticket assistance
  • Restaurant
  • Year Built - 2003
  • Dry cleaning/laundry service
  • Free WiFi
  • Pool sun loungers
  • Valet parking (surcharge)
  • Limo or Town Car service available
  • Outdoor pool
  • Smoke-free property
  • Safe-deposit box at front desk
  • Number of meeting rooms - 3
  • Free long-term parking
  • Luggage storage
  • ATM/banking
  • Breakfast available (surcharge)
  • Concierge services
  • Pool umbrellas
  • Laundry facilities
  • Total number of rooms - 215
  • Television in common areas
  • Number of floors - 5
  • Wedding services
  • Multilingual staff
  • 24-hour pool access
  • Free newspapers in lobby

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator (on request)
  • Microwave (on request)

Room Amenities

Hotel Valencia Santana Row offers 215 accommodations with minibars and safes. Beds feature premium bedding. Televisions come with pay movies. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Microwaves, refrigerators, and in-room massages can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Free newspaper
  • Wardrobe or closet
  • Minibar
  • Coffee/tea maker
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Refrigerator (on request)
  • Hypo-allergenic bedding available
  • Shower/tub combination
  • Phone
  • Turndown service
  • Towels provided
  • Linens provided
  • Free local calls
  • Bathrobes
  • Hair dryer
  • Iron/ironing board
  • Microwave (on request)
  • In-room safe
  • Number of bathrooms - 1
  • Local maps
  • Television
  • Room service (24 hours)
  • Rollaway/extra beds (surcharge)
  • Premium TV channels
  • Free WiFi
  • Blackout drapes/curtains
  • Partially open bathroom
  • Designer toiletries
  • Desk
  • Laptop-friendly workspace
  • In-room climate control (air conditioning)
  • In-room massage available
  • Premium bedding
  • Pay movies

Parking

Free long-term parking , Valet parking (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:00 AM and 9:00 AM.

Hotel Valencia Santana Row has a restaurant on site.

Late night fare is available from 24-hour room service.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

  • Golfing nearby

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