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Four Points by Sheraton San Jose Downtown

3.0 star property

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Photo gallery for Four Points by Sheraton San Jose Downtown

Lobby sitting area
Fitness facility
Outdoor dining
Interior entrance
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Laundry
  • Gym
$143
includes taxes & fees
Sep 26 - Sep 27

Explore the area

View in a map
211 S First Street, San Jose, CA, 95113
  • San Jose McEnery Convention Center
    ‪3 min walk‬
  • CSU San Jose State University
    ‪5 min walk‬
  • SAP Center at San Jose
    ‪16 min walk‬
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪5 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room, 1 Queen Bed (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room, 1 Queen Bed

9.2 out of 10
Wonderful
(35 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds (Mobility Accessible, Tub)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds (Mobility Accessible, Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Corner (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed with Sofa bed, Corner (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Corner

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed with Sofa bed, Corner

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(9 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room, 2 Double Beds

7.6 out of 10
Good
(8 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds

8.8 out of 10
Excellent
(14 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed

9.0 out of 10
Wonderful
(74 reviews)
  • Sleeps 2
  • 1 King Bed

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Lobby lounge

The Westin San Jose

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, 1,027 reviews
The Westin San Jose

About this property

Four Points by Sheraton San Jose Downtown

3-star hotel in Downtown San Jose
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, a business center, and dry cleaning. Housekeeping is available on request.
Four Points by Sheraton San Jose Downtown offers 86 accommodations with laptop-compatible safes and complimentary bottled water. Televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3-star property consist of a business center and 2 meeting rooms.

Wireless Internet access is complimentary. This business-friendly hotel also offers a fitness center, a terrace, and a vending machine. Onsite parking is available (surcharge). A total renovation of this property was completed in 2016.

Four Points by Sheraton San Jose Downtown is a smoke-free property.

Four Points by Sheraton San Jose Downtown has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 42 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • Business center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Grab bar near toilet (30 inches high)
  • Lever door handles
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (29 inches high)
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Built in 1911
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renovated entire property - 2016
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: USD 42 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector and a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Four Points San Jose
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Four Points by Sheraton San Jose Downtown Hotel San Jose

Four Points by Sheraton San Jose Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 609 out of 1007 reviews
Rating 8 - Good. 212 out of 1007 reviews
Rating 6 - Okay. 101 out of 1007 reviews
Rating 4 - Poor. 31 out of 1007 reviews
Rating 2 - Terrible. 54 out of 1007 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Stayed 3 nights in Jun 2025

8/10 Good

James

Business traveler
Liked: Cleanliness, property conditions & facilities
This hotel would be rated higher if the parking was not $45. Downtown was empty so parking is not an issue, so I felt it was a hussle by Sheraton to charge so much for parking. Probably will find a hotel next time where parking is less expensive. Bad Business Plan!
Stayed 1 night in Jun 2025

10/10 Excellent

carrie, gilbert

Liked: Cleanliness, property conditions & facilities
Clean and quick service
Stayed 1 night in Jun 2025

10/10 Excellent

Ruben

Liked: Cleanliness, amenities, property conditions & facilities
Great place they are kind
Stayed 1 night in Jun 2025

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Ivan, Sacramento

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Erica

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Carla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We attended the SJ Blues Festival at de Cesar Chavez Park, 6/14/25. Our one night stay at 4 Points Sheraton was very convenient as located just across the street. Only request for next time would be a firmer pillow and perhaps stay in handicapped accessible room that hopefully had more safety bars in shower. Unfortunately I fell taking a shower this morning. We plan on staying here again for next year's Blues Festival.
San Jose Blues Festival at Cesar Chavez Park
Stayed 1 night in Jun 2025

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Josh

Stayed 1 night in Jun 2025

4/10 Poor

Ronald

Stayed 1 night in Jun 2025

10/10 Excellent

DeShun

Stayed 1 night in Jun 2025

2/10 Terrible

Rumiana

Traveled with partner
The property listed on the website says parking available, but didn't list the cost of the parking which was very expensive. The price should be listed on the website. Next time I will try to book thru different travel agency because the price for the parking should be listed on the website.
Stayed 1 night in May 2025

10/10 Excellent

James

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and friendly
Stayed 1 night in Jun 2025

10/10 Excellent

Marisol

Stayed 1 night in May 2025

10/10 Excellent

LINH

Stayed 2 nights in Jun 2025

4/10 Poor

Brenda

Stayed 1 night in Apr 2025

8/10 Good

Gloria

Liked: Property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Gloria

Liked: Property conditions & facilities
It’s a small place good for short term stays. Other than the restaurant linked to the building there are no other dinning options. Luckily there are a few places in a walking distance. The parking hard to maneuver since it’s only accessible on a one way street.
Stayed 1 night in May 2025

10/10 Excellent

POHAN D

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in May 2025

8/10 Good

hai lin

Stayed 5 nights in May 2025

10/10 Excellent

Rosana

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, very close to SAP, like it
Stayed 1 night in May 2025

10/10 Excellent

Christopherson

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staying here was astonishing, everyday for the duration of my stay I would come back to a more than stellar room.
Stayed 3 nights in May 2025

8/10 Good

Alizeh

Traveled with partner
Liked: Cleanliness, property conditions & facilities
It was a good stay. Room was in the middle and the window was very small so felt a little jailed in.
Stayed 1 night in May 2025