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Casa Isabella

4.5 star property

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Photo gallery for Casa Isabella

Garden
Junior Suite, 1 King Bed | Garden
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Junior Suite, 1 King Bed | Premium bedding, pillowtop beds, minibar, in-room safe
Front of property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Breakfast included
  • Spa
  • Room service
  • Laundry
  • Parking included

Explore the area

View in a map
From Restaurante Chichis 1.1km E,, 100m N and 75m W - Belo Horizonte, Escazu, San Jose
  • Place, Escazú Village
    ‪17 min walk‬
  • Place, Iglesia Escazú
    ‪2 min drive‬
  • Place, Avenida Escazú Shopping Center
    ‪4 min drive‬
  • Airport, San José (SJO-Juan Santamaría Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard, One Queen Bed

Standard, One Queen Bed | Premium bedding, pillowtop beds, minibar, in-room safe

Standard, One Queen Bed

  • 236 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Premium bedding, pillowtop beds, minibar, in-room safe

Junior Suite, 1 King Bed

  • 344 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Family Room | Premium bedding, pillowtop beds, minibar, in-room safe

Family Room

  • 376 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed OR 1 Double Sofa Bed

View all photos for Suite

Suite | Premium bedding, pillowtop beds, minibar, in-room safe

Suite

  • 409 sq ft
  • Mountain view
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Superior Room

Superior Room | Premium bedding, pillowtop beds, minibar, in-room safe

Superior Room

  • 236 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

Junior Room

  • 344 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

Basic Room, Shared Bathroom

  • 107 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Casa Isabella

4.5-star San Rafael B&B close to National Stadium of Costa Rica
A restaurant, a coffee shop/cafe, and coffee/tea in a common area are available at this smoke-free bed & breakfast. Free continental breakfast, free WiFi in public areas, and free valet parking are also provided. Additionally, spa services, a business center, and a meeting room are onsite. Limited housekeeping is available.
Casa Isabella offers 7 accommodations with minibars and safes. These individually decorated and furnished accommodations include desks. Pillowtop beds feature premium bedding. 36-inch LED televisions come with premium cable channels and first-run movies.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided on weekdays only.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include facials and manicures and pedicures.
Dining options at the bed & breakfast include a restaurant and a coffee shop/cafe. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wired and wireless Internet access is complimentary. Business amenities at this 4.5-star property consist of a business center, a meeting room, and limo/town car service. For a surcharge, the property provides an area shuttle within 200 mi and an airport shuttle (available 24 hours). This luxury bed & breakfast also offers spa services, a library, and a terrace. Limited complimentary onsite parking is available on a first-come, first-served basis.

Casa Isabella is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:30 AM and 9 AM. An additional breakfast (subject to charges) is served daily.
By reservation only - This diner specializes in local and international cuisine.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 200 mi
  • Train station pick-up shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Extended parking on site (USD 7 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:30 AM to 9:00 AM
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • By reservation only

Things to do

  • Ecotours
  • Library
  • Shopping
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Grocery/convenience store
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekdays only)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Terrace

Spa

  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Built in 1997
  • Fireplace in lobby
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer

Entertainment

  • 36-inch LED TV with premium cable channels
  • First-run movies

Food and drink

  • Limited room service
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7 AM - 6 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per stay

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 30 per person (one way)
  • Extended parking fee: USD 7 per night
  • Air conditioning fee: USD 5
  • Rollaway bed fee: USD 15.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Casa Isabella
Casa Isabella B&B
Casa Isabella B&B Costa Rica
Casa Isabella Costa Rica
Isabella Casa
Isabella Costa Rica
Casa Isabella Costa Rica Escazu
Casa Isabella Costa Rica Hotel Escazu
Casa Isabella Escazu
Casa Isabella Bed & breakfast
Casa Isabella Bed & breakfast Escazu

Reviews

Casa Isabella Reviews

9.0

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Property conditions & facilities
Rating 10 - Excellent. 53 out of 79 reviews
Rating 8 - Good. 17 out of 79 reviews
Rating 6 - Okay. 5 out of 79 reviews
Rating 4 - Poor. 1 out of 79 reviews
Rating 2 - Terrible. 3 out of 79 reviews

Reviews

2/10 Terrible

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful view.

The owner was selling and there was no staff, no manager to help me as promised. There was only one woman there part time to clean. There was no breakfast. The owner gave me a larger room at the same rate to compensate. But, this really still was uncomfortable I was the only person in this large house for most of my stay. Yes, the only person. The Internet was intermittent and I really felt used. If the owner was selling she should have told me in advance. So, I was the very last guest in an otherwise lovely house.
Stayed 14 nights in Aug 2017

8/10 Good

Jen, Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

House have nice decor, clean, and good location.

Was greeted by friendly staff. House was very clean. Room was spacious and comfy. My bad luck, breakfast was not provided because the cook quit and no manager at the time of my visit. Did not meet owner but did talked to her on the phone..
Stayed 2 nights in Aug 2017

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Jul 2017

8/10 Good

JP

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comforts of home!

Great place out of the way of the city. Close enough to the airport (took us about 20 minutes VERY early when there was no traffic). Beautiful crew of the city and nice clean room! More like a bed and breakfast. It's a very large house and each room is for a guest with common places shared.
Stayed 1 night in Jul 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice b and b. Clean, comfy and very helpful staff. Would be glad to stay there again!
Stayed 2 nights in Jun 2017

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel never opened door

We paid for hotel via expedia. B&B never resounded to one email, phone call or when we finally arrived no one even answered the door. We are basically getting same response from Expedia re: this matter. No one helped me while in Costa Rica at Expedia, I and to wait till we returned to the states. Expedia said we would get an answer within 24 hours and still nothing. I am reaching out again to expedia- which is difficult, and no response. All i want is a refund of monies paid for a room we never were able to stay in- and that was not by our choice. It would be nice if Expedia also paid the $ I had to pay for additional room cost the night of our check in. This has been a horrible experience- that I hope no one else encounters. Expedia should really check if hotels are closed (which this one appears to be that way).

8/10 Good

Vanypd

Liked: Cleanliness, staff & service, room comfort

Quiet & Relaxing Stay

The hotel is close to San Jose and has numerous restaurants nearby. Rooms are clean with a comfortable bed and the breakfast is very good.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Denise, San Diego,CA

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful B&B but with a few safety issues. Also, breakfast is same everyday, gal who serves it not overly friendly. Bed is placed under low hanging gable, only 5 foot clearance, can hit head if not very careful. Bathroom beautiful but enormous tub had 2, 6 inch stairs to climb to get in and out of without handrail and with marble floors could be an accident waiting to happen. Roberto was extremely friendly and helpful.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roberto was a great host and staff was absolutely friendly. Would recommend to a friend!

6/10 Okay

Denise, San Diego

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort

Not a typical B&B

The B&B was very aesthetically pleasing and Roberto was wonderful. A few things were a potential danger. First the ceiling in rooms were very low where gables were and 1 bed under this. Upon standing up from bed, hit head very hard!!!! Thought I might of had minor concussion. The other danger was the huge tub/shower looked nice but there were 2 steps about 10 inches high to get into tub and NO handrail plus flooring is all marble and slippery when wet. It was scary getting in and out. My last complaint was that breakfast was just adequate and same both days. The gal who made breakfast seemed like she hated her job, very shy and didn't speak to us. I thought this was strange for a B&B. Beautiful home with some problems.

8/10 Good

Monica Cosby, Austin, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice B&B

We stayed one night for a stopover. The owner was warm and welcoming. The place is quaint and clean and beds are super comfortable. For the cost, you get way more than what you are paying for. --Please be aware that this is a Bed and Breakfast. No matter how quiet we tried to be, we felt like we were intruding. In the morning, aware of all of the sleeping tenants, we tiptoed and whispered as we cleared out and still woke up other guests. It's like walking around an old house -- it's difficult to move several pieces of luggage without making a sound. My only issue was the noise at night. Neighborhood dogs barked all night long. We used our cell phones to generate white noise and this helped the situation.

8/10 Good

Tracelynn, Fayetteville, GA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I was ready to shoot a dog

This bed and breakfast was clean and very nice! The innkeeper was very helpful! The only thing that was wrong with our whole stay was there was house nearby with like 10 dogs. They barked ALL NIGHT LONG. The windows shut made no difference. They seemed to set off other dogs too and many times I awoke feeling I was in the 101 Dalmations movie by Disney and some kind of warning must have been going off! Seriously, this was an excellent B&B; it was just the constant dog barking (even with ear plugs I was awakened many times per night) that made it difficult.

8/10 Good

Tony, Panama

Liked: Cleanliness, staff & service, room comfort

Nice place to when in San Jose

Nice setting in hills accessible mainly by car. Welcoming staff. Comfortable room. Excellent breakfast made to order. N

10/10 Excellent

Fern, Dallas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cozy little hotel.

Beautiful house well conditioned as a hotel. The best part was Roberto, the owner. He was so attemptive and incredibly helpful in making arrangements for my trip.

10/10 Excellent

Manu, Panama

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Bed & Breakfast

I stay in Casa Isabella for a week, due to a business trip. It was great, the hotel is in Escazu, a little away from San Jose. The view is great and the location is good for relax. I recommend it. The price is accordingly and you can feel free to us Roberto for anything you need.

8/10 Good

Richard, Ottawa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay at Casa I. Thank you, Roberto!

This B&B is in Escazu which is a suburb of San Jose. We chose it because the ratings were v.g. and we were looking for a safe area. If you are driving, you will need a GPS to get around. At first, we bused downtown to get our car and managed alright. Roberto, the manager was excellent in providing assistance to organize our itinerary. Casa Isabella is a wonderful vintage home in the hills surrounding San Jose. It is very clean and the atmosphere is charming. We stayed for 2 nights on the way in and one night on the way out. I would recommend that you ask Roberto to organize your transfer to his Casa, if you are not renting a car at the airport. The taxi drivers would have difficulty finding it. The breakfast was good with several options. We stayed in room 1 on the main floor and loved it. On the way out, we stayed in a room upstairs and it was also great. The one thing that people have to remember in a B&B is that it is not a hotel and the noise tends to carry more. We had an early flight the next morning and had to ask the people next door to go downstairs with their friends if the wanted to continue their talk past 10:30pm. If you choose this B&B, you must try a local restaurant called, Las Posadas de la Bruhas. We had an enormous meal which was excellent (outstanding wings, excellent chicken strip salad and a wonderful appetizer).Best meal we had in Costa Rica. Ask Roberto for directions.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
The owner was extremely helpful and even went out of his way to book a number of tours for us while there. I highly recommend this place. It has a great view of San Jose, Costa Rica.

10/10 Excellent

Francisco y Berenice, Los Angeles, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hospitality

We had a great time staying at Casa Isabella. Roberto was very helpful. He helped us book our zip lining adventure(canopy), order in some good Chinese food, and give us directions to the nearest hardware store. The rooms are very comfortable and breakfast was Delicious!!!! We also forgot our camera charger and battery and Roberto was quick in notifying us. Thank you Roberto!!! It was a pleasure staying at Casa Isabella.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great B&B; very welcoming owner/manager.

People who stay at a B&B are generally looking for an experience that differentiates itself from a hotel stay. Roberto, the owner/manager, runs a fine establishment. Although you'll need to get cabs into the city, Escazu provides a much quieter setting and a respite from a busseling city that is a must see. If Roberto offers pick up from the airport, accept it. David, the driver, is a good guy. Also, and exceptionally helpful, is a cell phone that Roberto may offer you for the duration of the stay. Trust me, as we found out, better to have a cab company on speed dial that knows the B&B's location than not.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place, inconvenient location.

Charming hotel, clean and very nice rooms. Only downside is the location, far away from downtown and impossible for a taxi to find. Be prepared to use GPS to guide whoever is driving you!

10/10 Excellent

mark, Portland Oregon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

no better place to stop before/after SJO

Super service.

10/10 Excellent

Modi, PA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel with a great price

We loved staying in Casa Isabella!! It is a lovely hotel in a quite neighborhood. Roberto was very helpful and knowledgable and made us feel at home.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay in paradise

Casa Isabella is in a neighborhood and would be made only nice if in tropical jungle. But staff is amazing. Never have felt more comfortable than starting here. They have air conditioning but never really needed it. Roberto and Alyssa are wonderful people with a sincerity of ensuring you have a great trip. Roberto even got me a cell phone to use for a couple of dollars. Made sure to program cell phone with numbers I would need. I don't know if they get the opportunity to read these messages, but if so I would like to tell you thank you from the bottom of my heart. Sincerely Jeffrey Bryson

10/10 Excellent

Shawn, Owasso, OK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay. Very clean and awesome breakfast. They offered other services including cellphone rental at a very good price. Great view of city. We are a family of 5 and their large room was great. Plenty of room. There were other guest, but only noticed if passing in the main area. We would definitely recommend it and stay again. Your 20-30 mins from Airport and 10 mins from Downtown.