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AC Hotel by Marriott San Jose Downtown

3.5 star property

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Photo gallery for AC Hotel by Marriott San Jose Downtown

Meeting facility
Lounge
Lobby
Outdoor pool
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Parking available
  • Laundry
  • Pool
$186
includes taxes & fees
Sep 19 - Sep 20

Explore the area

View in a map
350 West Santa Clara Street, San Jose, CA, 95113
  • SAP Center at San Jose
    ‪5 min walk‬
  • San Jose McEnery Convention Center
    ‪11 min walk‬
  • CSU San Jose State University
    ‪16 min walk‬
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪4 min drive‬

Room options

View all photos for Room, 1 Queen Bed

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 Queen Bed

  • 245 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Non Smoking (Mobility Accessible, Tub)

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 Queen Bed, Non Smoking (Mobility Accessible, Tub)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking (Hearing Accessible)

1 bedroom, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed, Non Smoking (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | 1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed

8.8 out of 10
Excellent
(8 reviews)
  • 246 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed

9.0 out of 10
Wonderful
(32 reviews)
  • 246 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-In Shower)

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 246 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Non Smoking (Mobility Accessible, Roll-In Shower)

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 Queen Bed, Non Smoking (Mobility Accessible, Roll-In Shower)

  • 245 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed

1 bedroom, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 517 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Hearing Accessible)

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking (Hearing Accessible)

  • 246 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Hearing Accessible)

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking (Hearing Accessible)

  • 246 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Multiple Beds

1 bedroom, in-room safe, desk, laptop workspace

Room, Multiple Beds

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 4
  • 2 King Beds

View all photos for Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 246 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | 1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

9.6 out of 10
Exceptional
(5 reviews)
  • 517 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 King Beds

View all photos for Room, 2 Queen Beds

1 bedroom, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(4 reviews)
  • 246 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

  • 246 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hyatt Place San Jose/Downtown

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Air conditioning
4.3 out of 5, Excellent, 1,151 reviews
Hyatt Place San Jose/Downtown

About this property

AC Hotel by Marriott San Jose Downtown

3.5-star hotel in Downtown San Jose
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a snack bar/deli, and self parking. Housekeeping is available on request.
AC Hotel by Marriott San Jose Downtown offers 204 accommodations with safes and complimentary bottled water. Smart televisions come with digital channels, pay movies, and Netflix. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

This San Jose hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
AC Hotel by Marriott San Jose Downtown features an outdoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 3.5-star property offers access to a business center and a meeting room. This business-friendly hotel also offers a terrace, gift shops/newsstands, and coffee/tea in a common area. Onsite parking is available (surcharge), along with a car charging station.

AC Hotel by Marriott San Jose Downtown is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7 AM and 11 AM.
AC Hotel by Marriott San Jose Downtown has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (USD 30 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 23 for adults and USD 11.50 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Fenced pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Firepit
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 7 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Netflix
  • Pay movies
  • Smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 23 for adults and USD 11.50 for children
  • Self parking fee: USD 30 per day (in/out privileges)
  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ac San Jose Downtown
Ac By Marriott Jose Jose
AC Hotel by Marriott San Jose Downtown Hotel
AC Hotel by Marriott San Jose Downtown San Jose
AC Hotel by Marriott San Jose Downtown Hotel San Jose

AC Hotel by Marriott San Jose Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 642 out of 1003 reviews
Rating 8 - Good. 178 out of 1003 reviews
Rating 6 - Okay. 89 out of 1003 reviews
Rating 4 - Poor. 43 out of 1003 reviews
Rating 2 - Terrible. 51 out of 1003 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Rudy

Stayed 1 night in May 2025

6/10 Okay

Santos

Traveled with partner
Liked: Cleanliness
Ac was not working and made this the most uncomfortable. They brought me a fan, this is the first time I stay at a hotel where there is no AC
Stayed 1 night in May 2025

10/10 Excellent

Jhonatan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Marcela, Salinas

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Best Hotel near the SAP Center!
Stayed 1 night in May 2025

4/10 Poor

Jennifer

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Alma

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great stay
Stayed 1 night in May 2025

10/10 Excellent

Luis

Traveled with family
Liked: Amenities, property conditions & facilities
All good
Stayed 1 night in May 2025

10/10 Excellent

Laura

Stayed 1 night in May 2025

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Janine

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Unfortunately my exeperinece with the management has overshadowed the actual hotel itself. The front desk was helpful during our stay and even let us keep our bags with them after check out for a couple hours so we didnt have to leave our luggage in the car. HOWEVER, we were automatically charged for in and out parking which we did not use. We left the car in the garage and paid the fee at kiosk. I called several times to dispute it and they said they would refund it after not even appoligizing for such inconvenience. Still havent received the refund and the manger seemed to just want to tell me why they charged me for a sevice I didnt use. Butbwhy would I lay for parking twice. This seems very crooked to me and that they were hoping I wouldnt notice charge. Because of this, I wouldnt stay there again eventhough I did enjoy the stay and other staff. This is just too sneaky to me and such a waste of time to be calling to get my money back.
Stayed 1 night in Apr 2025

6/10 Okay

Kristen

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Bare bones

This is nice if you are looking for BASIC amenities. All their "suites" and I use that term loosely( they are not even 1 bedrooms like they advertise- 1 small room)- are over the FREEWAY. I heard every single car. the room was bare and cold. I honestly felt like I was in a jail cell. I am sorry to be so blunt.
"living area"
Tiny bathroom/ no tub
The non bedroom
Stayed 1 night in Apr 2025

2/10 Terrible

Diego, Fresno

Stayed 1 night in Jan 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Leila

Stayed 1 night in Apr 2025

4/10 Poor

Lydia, Missoula

Disliked: Property conditions & facilities
The walls were so thin I could hear every door open and shut in the night. It was tough to sleep. The hotel parking is on the 5th floor of the parking garage and I did not feel safe at night parking.
Stayed 1 night in Apr 2025

10/10 Excellent

Joshua

Stayed 1 night in Apr 2025

10/10 Excellent

Barbara, Folsom

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great location for a going to San Jose Sharks events.
Stayed 1 night in Apr 2025

8/10 Good

BRIANNE

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

4/10 Poor

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
I arrived by car after midnight. I had to carry my sleeping daughter down four flights of steps at the adjacent parking ramp because the elevator is shut down at 11pm. The company should anticipate this scenario.
Stayed 1 night in Apr 2025

8/10 Good

Elena, Los Alamos

Liked: Cleanliness, staff & service, property conditions & facilities
It's an above-average hotel, but it's a hotel.
Stayed 2 nights in Apr 2025

10/10 Excellent

Renae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice bar

Beautiful room and nice bar downstairs.
Stayed 1 night in Mar 2025

10/10 Excellent

Marco

Stayed 1 night in Apr 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean properties
Stayed 1 night in Mar 2025

10/10 Excellent

Josephine

Liked: Cleanliness, property conditions & facilities
A perfect stay.
Stayed 1 night in Apr 2025