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Get an overview of this hotel
3.5-star San Ignacio resort with restaurant

Popular property highlights

Breakfast included
Free self parking
Free WiFi
Restaurant
Outdoor pool

Location

This family-friendly San Ignacio resort is located on the riverwalk, 2.8 mi (4.5 km) from Belize Botanical Gardens, and within 6 mi (10 km) of Xunantunich and Cahal Pech Mayan Ruins. Green Iguana Conservation Project and San Ignacio Market are also within 6 mi (10 km).

Resort Features

A full-service spa, a restaurant, and an outdoor pool are available at this smoke-free resort. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a spa tub, and a conference center are onsite.

Room Amenities

All 23 individually decorated rooms feature free WiFi and room service. Other amenities available to guests include balconies or patios, rainfall showerheads, and coffee makers.

Languages Spoken

  • English

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The Lodge at Chaa Creek

77 Burns Ave, San Ignacio,

Hotel Policies

Payment types

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: BZD 310 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 2:00 PM

Check-in time ends at 11:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is 11 AM

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.Contactless check-out is available.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.Contactless check-out is available.

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Debit cards not accepted

Protective clothing is not available to guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

No elevators

Property confirms they are implementing enhanced cleaning measures

Service animals not allowed

Individually-wrapped food options are not available

Number of children who can stay free - 4

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children stay free when using existing bedding.

Pet Policy

  • No pets or service animals allowed

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation.

Pool access available from 8 AM to 5 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

No pets and no service animals are allowed at this property.

Hotel Names

  • Chaa Creek
  • Chaa Creek Lodge
  • Chaa Creek San Ignacio
  • Lodge Chaa Creek San Ignacio
  • The Lodge at Chaa Creek Resort
  • The Lodge at Chaa Creek San Ignacio
  • The Lodge at Chaa Creek Resort San Ignacio

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Green Globe

Hotel Amenities

Renovations + Closures

This property is closed from 3 July 2020 to 16 July 2020 (dates subject to change).

Property Features

In addition to a full-service spa, The Lodge at Chaa Creek features an outdoor pool and a spa tub. The resort offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

This 3.5-star property offers access to a business center and a meeting room. This Colonial resort also offers a children's pool, spa services, and a terrace. For a surcharge, the property provides an area shuttle within 10 mi and an airport shuttle (available on request). Limited complimentary onsite parking is available on a first-come, first-served basis.

The Lodge at Chaa Creek is a smoke-free property.

  • Picnic area
  • Bar/lounge
  • Coffee/tea in common areas
  • Full-service spa
  • 24-hour front desk
  • Business center
  • Free breakfast
  • Spa treatment room(s)
  • Tours/ticket assistance
  • Restaurant
  • Year Built - 1981
  • Free self parking
  • Dry cleaning/laundry service
  • Free WiFi
  • Pool sun loungers
  • Babysitting or childcare (surcharge)
  • Outdoor pool
  • Computer station
  • Smoke-free property
  • Supervised childcare/activities (surcharge)
  • Children's pool
  • RV, bus, truck parking
  • Safe-deposit box at front desk
  • Area shuttle (surcharge)
  • Spa services on site
  • Terrace
  • Free long-term parking
  • Luggage storage
  • Concierge services
  • Gift shops or newsstand
  • Conference center
  • Shopping on site
  • Pool umbrellas
  • Laundry facilities
  • Parking (limited spaces)
  • Spa tub
  • Total number of rooms - 23
  • One meeting room
  • Number of floors - 1
  • Number of buildings/towers - 23
  • Wedding services
  • Airport transportation (surcharge)
  • Garden
  • Multilingual staff

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Room Amenities

The Lodge at Chaa Creek offers 23 accommodations with safes and complimentary bottled water. Rooms open to balconies or patios. These individually decorated and furnished accommodations include desks. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers. Additionally, rooms include coffee/tea makers and ceiling fans. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Coffee/tea maker
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Iron/ironing board (on request)
  • Individually furnished
  • Turndown service
  • Individually decorated
  • Free bottled water
  • Towels provided
  • Linens provided
  • Ceiling fan
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Room service (limited hours)
  • Balcony or patio
  • Local maps
  • Window screens
  • Guidebooks or recommendations
  • Free WiFi
  • Blackout drapes/curtains
  • Desk
  • Rainfall showerhead
  • In-room massage available
  • Wheelchair accessible

Parking

Free long-term parking , Free self parking , RV, bus, truck parking , Parking (limited spaces)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

A complimentary full breakfast is served each morning between 6 AM and 9 AM.

The Lodge at Chaa Creek has a restaurant on site.

Room service (during limited hours) is available.

Spa Services

The Spa at Chaa Creek has 1 treatment room. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a mud bath and a spa tub.

The spa is open daily. Guests under 13 years old are not allowed in the spa.

  • Number of treatment rooms 1
  • Manicures and pedicures
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hot stone massage
  • Mud bath in spa
  • Deep tissue massage
  • Swedish massage
  • Spa tub in spa
  • Minimum age to access spa is 13
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Accessible bathroom
  • Wheelchair accessible parking
  • Wheelchairs available on site
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center

Nearby Activities

An outdoor pool, a children's pool, and a spa tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Ecotours on site
  • Free bicycles on site
  • Rowing or canoeing on site
  • Boat tours nearby
  • Hiking/biking trails on site
  • Horse riding/rental on site
  • Kayaking on site
  • Mountain biking on site

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