*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Wireless Internet access is complimentary. This 3-star property offers access to a business center and 60 meeting rooms. Event facilities measuring 172 square feet (16 square meters) include a conference center. This San Cristóbal de las Casas hotel also offers tour/ticket assistance, a garden, and room service (during limited hours). Onsite self parking is complimentary.
Gran Hotel El Encanto is a smoke-free property.
- Safe-deposit box at front desk
- Conference space size (meters) - 16
- Number of meeting rooms - 60
- Wheelchair accessible – no
- Number of restaurants - 1
- Conference space size (feet) - 172
- Conference center
- Snack bar/deli
- 24-hour front desk
- Conference space
- Business center
- Tours/ticket assistance
- Total number of rooms - 17
- Free self parking
- Free WiFi
- Smoke-free property
- Number of coffee shops/cafes - 1
- Garden
Family Friendly Amenities
- Free WiFi
- Snack bar/deli
Room Amenities
Gran Hotel El Encanto offers 17 accommodations. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers. This San Cristóbal de las Casas hotel provides complimentary wireless Internet access. Housekeeping is provided daily.
- Room service (limited hours)
- Daily housekeeping
- Cable TV service
- Flat-panel TV
- Free WiFi
- Individually furnished
- Individually decorated
- Bathtub or shower
- Heating
- Towels provided
- Bedsheets provided
Parking
Free self parking
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
Gran Hotel El Encanto has a restaurant on site.
Room service (during limited hours) is available.
Hotel Policies
Payment types
Fees
Optional extras
- Early check-in fee: MXN 150 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at midnight
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Contactless check-in and contactless check-out are available.
Guest accommodation is not sealed after cleaning
Electrostatic spray is used for disinfection
Cashless transactions are not available
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Masks are not compulsory at the property
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Contactless food service / room service is not available
Commonly-touched surfaces are cleaned with disinfectant
Reservation is not required for facilities onsite
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff wears personal protective equipment
Mobile key entry is not available
Protective clothing is not available to guests
Food service has not been amended for enhanced safety
Shield between guests and staff in main contact areas
Property does not follow sanitization practices of any association
Staffed front desk
Guests are not provided with hand sanitizer
Social distancing measures are in place
Contactless check-in is available
Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
No elevators
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Service animals not allowed
Individually-wrapped food options are not available
Debit cards
No gap period between guest stays
Children and extra beds
- Children are welcome.
Pet Policy
- No pets or service animals allowed
We should mention
No pets and no service animals are allowed at this property.
Contactless check-in and contactless check-out are available.
Hotel Names
- Gran Hotel El Encanto Hotel
- Gran Hotel El Encanto San Cristóbal de las Casas
- Gran Hotel El Encanto Hotel San Cristóbal de las Casas
Hotel Reviews
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