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SpringHill Suites by Marriott San Antonio SeaWorld Lackland

3.0 star property

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Photo gallery for SpringHill Suites by Marriott San Antonio SeaWorld Lackland

Reception
Desk, laptop workspace, soundproofing, iron/ironing board
Desk, laptop workspace, soundproofing, iron/ironing board
Exterior
Indoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Pool
  • Breakfast included
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
138 Richland Hills Drive, San Antonio, TX, 78245
  • Lackland Air Force Base Visitor Center
    ‪8 min drive‬
  • San Antonio SeaWorld
    ‪9 min drive‬
  • Lackland Air Force Base
    ‪13 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪20 min drive‬

Room options

View all photos for Room

Desk, laptop workspace, soundproofing, iron/ironing board

Room

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed OR 1 Double Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Desk, laptop workspace, soundproofing, iron/ironing board

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds

Desk, laptop workspace, soundproofing, iron/ironing board

Room, Multiple Beds

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Desk, laptop workspace, soundproofing, iron/ironing board

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds (Mobility/Hearing Accessible, Tub)

Desk, laptop workspace, soundproofing, iron/ironing board

Studio, Multiple Beds (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds

Desk, laptop workspace, soundproofing, iron/ironing board

Studio, Multiple Beds

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

Desk, laptop workspace, soundproofing, iron/ironing board

Studio, 1 King Bed with Sofa bed

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

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About this property

SpringHill Suites by Marriott San Antonio SeaWorld Lackland

3-star hotel in Far West Side
This smoke-free hotel features an indoor pool, a fitness center, and a snack bar/deli. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and conference space. Housekeeping is available on request.
SpringHill Suites by Marriott San Antonio SeaWorld Lackland offers 116 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations have separate sitting areas and are furnished with double sofa beds. 32-inch LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

This San Antonio hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.
SpringHill Suites by Marriott San Antonio SeaWorld Lackland features an indoor pool and a fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center and meeting rooms. Event facilities measuring 600 square feet (56 square meters) include conference space. This business-friendly hotel also offers a picnic area, coffee/tea in a common area, and laundry facilities. Onsite parking is available (surcharge).

SpringHill Suites by Marriott San Antonio SeaWorld Lackland is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 10 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business center
  • 600 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Roll-in shower (34 inches wide)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (30 inches high)

More

  • 4 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: USD 10.00 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Pool access available from 9:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

SpringHill Suites Lackland
SpringHill Suites Marriott Lackland Aparthotel
SpringHill Suites Marriott SeaWorld Lackland Aparthotel
SpringHill Suites Marriott San Antonio SeaWorld Lackland
SpringHill Suites Marriott SeaWorld Lackland
SpringHill Suites riott SeaWo

SpringHill Suites by Marriott San Antonio SeaWorld Lackland Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 467 out of 1001 reviews
Rating 8 - Good. 269 out of 1001 reviews
Rating 6 - Okay. 140 out of 1001 reviews
Rating 4 - Poor. 69 out of 1001 reviews
Rating 2 - Terrible. 56 out of 1001 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Monica Ada, Hagatna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was close to Lackland AFB where we attended our Godson’s BMT graduation. The bed was just the right firmness for my husband who is disabled and me with a back injury. We had no problems getting out of the bed because there was enough support for us to push off. The bathroom was very accessible for us as well. The staff were professional and friendly. If you are going to a BMT graduation, don’t choose this place for free breakfast because you will be leaving before the breakfast opens and returning after it closes. It was one of the deciding factors for us (before I knew about the bed) and we were not able to enjoy the breakfast. I would suggest to management to have “to go” breakfast BMT boxes. Maybe a muffin, boiled eggs, fruit, and/or dry cereal and a beverage.
Stayed 3 nights in Oct 2024

6/10 Okay

Aaron

Stayed 4 nights in Jan 2025

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable stay. Breakfast was okay. Wish it had better seating for larger families with kids. Loved that it had an indoor pool, my kids used for 2 hours. Looked clean enough. The bleach smell was pretty strong though. I wish I didn’t have to pay for parking. I absolutely hate having to do that when I’m already paying to stay there. It’s not like parking looked limited. I would still stay here again.

10/10 Excellent

AARON

Stayed 2 nights in Jan 2025

8/10 Good

Wanda

Stayed 3 nights in Dec 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was very enjoyable.
Stayed 2 nights in Dec 2024

10/10 Excellent

Ashley

Stayed 2 nights in Dec 2024

10/10 Excellent

Brenda

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect if you are visiting a loved on at Lackland Air Force Base!
Stayed 3 nights in Dec 2024

8/10 Good

Aesha

Stayed 2 nights in Dec 2024

6/10 Okay

Deepak

Traveled with family
Liked: Property conditions & facilities
Not feeling like a Marriot hotel
Stayed 2 nights in Dec 2024

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really liked the room. We didn't like the $10/day parking fee
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Two nights in San Antonio

Very nice and comfortable stay. Location is great, huge Walmart next door. Staff very friendly. Rooms could use some renovation.
Stayed 3 nights in Dec 2024

10/10 Excellent

Gloria

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean. The Employees were very polite and nice.
Stayed 1 night in Dec 2024

6/10 Okay

Whivolyn

Stayed 3 nights in Oct 2024

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean!
Stayed 1 night in Oct 2024

6/10 Okay

Chelsea

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
My room was awful. The bathroom door kept getting stuck, the shower door wouldn’t shut.
Stayed 1 night in Nov 2024

10/10 Excellent

JoAnna

Stayed 2 nights in Oct 2024

10/10 Excellent

Frank

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very nice stay at SpringHill. We were just disappointed that we paid for two extra days we didn’t need and were not refunded. It has been our experience if you check out early you pay for what you used. We were there to bring our grandsons to witness their mother graduation from the air force basic training.
Stayed 5 nights in Oct 2024

10/10 Excellent

Guillermo

Stayed 2 nights in Nov 2024

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent
Stayed 1 night in Nov 2024

10/10 Excellent

Loc

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and convenient location. But it is inconvenient to use restroom at sleeping time because the room is face to face with sleeping beds.
Stayed 1 night in Oct 2024

10/10 Excellent

Joel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean quiet great stay
Stayed 1 night in Oct 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 4 nights in Oct 2024

2/10 Terrible

William

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Scam Hotel

My hotel was originally booked for 3 nights, however my vehicle was broken into night 1. I purposely parked in front of 2 cameras because there were reviews 6 months ago from other customers that their vehicle was broken into. My vehicle was broken into the first night of us being there. I talked to the General manager to see the footage of the break in, since i parked in front of 2 cameras. She proceeded to tell me, she already looked at the footage and the camera's are too blurry and don't really work well at night. I said, that's fine, I would still like to see them, maybe I will be able to see something else. She said, I can get a warrant if I would like to see them, she will not let me see them without it. Something is off about that statement. Problem number 2. The staff have no clue how payments work. Upon my check in I had to put a card on file for incidentals. When I checked out early due to the break in, I asked if I would get a refund for the 2 nights I didn't stay. (checked out right after the break in of night 1) they said I would have to go through hotels/expedia, since they don't even have a card on file for me. I insisted it would be from them, since I already talked to expedia and I paid the hotel directly. Along with this, they sent me invoice for 2 other guests, that weren't even me. This is a scam hotel.
Stayed 3 nights in Oct 2024

10/10 Excellent

DAVID

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024