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Sonesta ES Suites San Antonio Downtown Alamo Plaza

3.0 star property

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Photo gallery for Sonesta ES Suites San Antonio Downtown Alamo Plaza

Exterior
Property preview
Lobby
1 bedroom, hypo-allergenic bedding, desk, laptop workspace
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Parking available
  • Pool
  • 24/7 front desk
  • Laundry
$103
includes taxes & fees
Nov 23 - Nov 24

Explore the area

View in a map
425 Bonham, San Antonio, TX, 78205
  • Place, Alamo
    ‪3 min walk‬
  • Place, River Walk
    ‪7 min walk‬
  • Place, Henry B. González Convention Center
    ‪8 min walk‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪11 min drive‬

Room options

View all photos for Suite, Multiple Beds (Two Bedroom)

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Suite, Multiple Beds (Two Bedroom)

8.6 out of 10
Excellent
(31 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible (Mobility Roll in Shower)

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Room, 1 Queen Bed with Sofa bed, Accessible (Mobility Roll in Shower)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible (Mobility/Hearing Tub)

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Room, 1 Queen Bed with Sofa bed, Accessible (Mobility/Hearing Tub)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible (Hearing One Bedroom)

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Suite, 1 Queen Bed with Sofa bed, Accessible (Hearing One Bedroom)

9.4 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible (Hearing)

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Room, 1 Queen Bed with Sofa bed, Accessible (Hearing)

7.0 out of 10
Good
(4 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible (Mobility Tub Two Bedrooms)

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Suite, Multiple Beds, Accessible (Mobility Tub Two Bedrooms)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub One Bedroom)

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub One Bedroom)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub)

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Room, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 1 Queen Bed with Sofa bed (One Bedroom)

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Superior Suite, 1 Queen Bed with Sofa bed (One Bedroom)

9.0 out of 10
Wonderful
(48 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Roll in Shower One Bedroom)

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Roll in Shower One Bedroom)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 Queen Bed with Sofa bed (Studio)

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Deluxe Room, 1 Queen Bed with Sofa bed (Studio)

9.2 out of 10
Wonderful
(105 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, Multiple Beds (Studio)

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Deluxe Room, Multiple Beds (Studio)

9.2 out of 10
Wonderful
(51 reviews)
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible (Mobility Roll in Shower Two Bedrooms)

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Suite, Multiple Beds, Accessible (Mobility Roll in Shower Two Bedrooms)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

Sonesta ES Suites San Antonio Downtown Alamo Plaza

Hotel in Downtown San Antonio
Along with a fitness center, this smoke-free hotel has a snack bar/deli and valet parking. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and a business center are onsite. Housekeeping is available on request.
Sonesta ES Suites San Antonio Downtown Alamo Plaza offers 220 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels and pay movies. Kitchens offer refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Sonesta ES Suites San Antonio Downtown Alamo Plaza features a fitness center and a seasonal outdoor pool. The hotel offers a snack bar/deli. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

Business-related amenities consist of a business center and meeting rooms. This business-friendly hotel also offers multilingual staff, coffee/tea in a common area, and a fireplace in the lobby. Parking is available onsite for a surcharge. A total renovation of this property was completed in November 2024.

Sonesta ES Suites San Antonio Downtown Alamo Plaza is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered valet parking on site (USD 40 per night; includes in/out privileges)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Grab bar near toilet (34 inches high)
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (42 inches high)

More

  • 13 floors
  • Fireplace in lobby
  • Reception hall
  • Renovated entire property - November 2024
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 35
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 100
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Valet Parking is available on a first-come, first-served basis. No self parking permitted at property.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per week
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.00 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Covered valet parking fee: USD 40 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per week
  • Service animals are exempt from fees
  • Early check-in fee: USD 35 (subject to availability)
  • Late check-out fee: USD 100 (subject to availability)
  • Rollaway bed fee: USD 15.00 per day
  • Laundry fee: USD 3 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from June to September
Parking height restrictions apply

Property is also known as

Marriott Alamo
Residence Inn Alamo
Residence Inn Marriott Alamo
Residence Inn Marriott Alamo Hotel
Residence Inn Marriott Alamo Hotel San Antonio Plaza
Residence Inn Marriott San Antonio Alamo Plaza
Residence Inn Marriott San Antonio Downtown/Alamo Plaza Hotel
Residence Inn Marriott Downtown/Alamo Plaza Hotel
Residence Inn Marriott San Antonio Downtown/Alamo Plaza
Residence Inn Marriott Downtown/Alamo Plaza

Sonesta ES Suites San Antonio Downtown Alamo Plaza Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 988 out of 1837 reviews
Rating 8 - Good. 430 out of 1837 reviews
Rating 6 - Okay. 208 out of 1837 reviews
Rating 4 - Poor. 109 out of 1837 reviews
Rating 2 - Terrible. 102 out of 1837 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Eddie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms close by the Riverwalk the animal love to stay
Stayed 2 nights in Jul 2025

4/10 Poor

Elsa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice people
Stayed 1 night in Aug 2025

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

4/10 Poor

Neyda

Traveled with family
Disliked: Staff & service
Horrible check in staff. Very rude. AC sucked.
Stayed 3 nights in Aug 2025

6/10 Okay

Elsa

Traveled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Elsa H.

Check in was terrible. Clerk was in such a bad mood and had horrible manners. The A/C of my suite was so crappy. I had to sleep with damn box fan. Not even at my house do I use box fans. Breakfast was the worst I have ever had. Not a single worker around to help with needs or questions. Same food all thru out my stay. Had to go out and buy some breakfast for all of my party of guests. Bathroom door would not lock. One night I was left without towels. Despite having asked for them twice. Had to re use the towrls from previous night. Only good thing from my stay was the Valet staff. They were very attentive and curteous. I would rate the valet 5 stars. But hotel itself a 2 star. Will deffinately NOT BE RETURNING to Sonesta Hotels.
Stayed 3 nights in Aug 2025

2/10 Terrible

Modesta

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
Did like the staff and attitude of the staff , We had to ask for towels the next day and toilet paper which we never got , we didn’t like the pay parking, we tried to cancel and they said it would be a charge if we cancelled the stay. It should have had free cancellation. The property said it wouldn’t be responsible for any damages to our vehicle is something happened in there parking garage.that was the responsibility of the third party. it took too long for the valet to bring the cars around no manager on Site. I wouldn’t stay at that hotel again.
Stayed 2 nights in Aug 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast options were good. Bed was extremely comfortable Room was v2ry clean
Stayed 9 nights in Jul 2025

10/10 Excellent

Buff

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!!!

Our stay at Sonesta ES in Downtown S.A. was excellent. This is the best hotel we have ever stayed in at this price, by far. Hot breakfast included. We will recommend this hotel to all of our friends and family. the remodel is super nice and it's only a 5 minute walk to the Alamo and just a couple of more minutes to the River walk. We will be back for sure!!!
Stayed 1 night in Jul 2025

10/10 Excellent

Miriam A

Stayed 2 nights in Aug 2025

6/10 Okay

Pamela

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
This property charges for service animals. This is against the law.
Stayed 2 nights in Jul 2025

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay here. Hope to stay here again in the future.
Stayed 2 nights in Aug 2025

8/10 Good

Steven

Stayed 1 night in Aug 2025

2/10 Terrible

Blake

Staff very inattentive and disorganised.
Stayed 1 night in Aug 2025

2/10 Terrible

Veronica

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Out of state stay

Stayed 2 nights in Jul 2025

2/10 Terrible

Salmina

Business traveler
The parking situation was so bad that we had to cancel our stay and find another hotel last minute. One of the staff members did not offer any kind of solutions to remedy the situation. They kept saying it was out of their hands, and we just had to deal with it. There was no offer to help in any way. Another staff member worked with us and helped us cancel. She at least made it
Stayed 2 nights in Jul 2025

10/10 Excellent

Edward

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will be staying again

Great stay. All the staff was great. Had an issue with one of the cabinet doors coming out and they understood that it was due to regular wear and did not charge us like most hotels would have. Valet can take a while during certain times but otherwise they are great also. Room was clean and amenities where better than expected.
Stayed 2 nights in Jul 2025

10/10 Excellent

Deanna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable close and cool

Close to everything, clean, spacious, friendly staff. The breakfast gets really crowded the last hour, go early and it's nice and calm. A/C worked great, beds were comfortable.
Stayed 4 nights in Jul 2025

10/10 Excellent

Andrea

Stayed 2 nights in Jul 2025

6/10 Okay

Wanda

Liked: Staff & service
Stayed 2 nights in Jul 2025

10/10 Excellent

Kurt, las vegas

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, courteous staff, good breakfast, close to Alamo and river walk.
Stayed 1 night in Jul 2025

4/10 Poor

Erik

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

mikhail

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a perfect location walking distance from the Alamo and river walk and the mall and many places to dine near by!
Stayed 3 nights in Jul 2025

8/10 Good

Tonya

Liked: Cleanliness, staff & service, property conditions & facilities
Great area
Stayed 2 nights in Jul 2025