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The Westin San Antonio North

4.0 star property

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Photo gallery for The Westin San Antonio North

Indoor pool, outdoor pool
Exterior
Meeting facility
Meeting facility
Meeting facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
$121
includes taxes & fees
May 3 - May 4

Explore the area

View in a map
9821 Colonnade Blvd, San Antonio, TX, 78230
  • Place, The San Antonio Art Institute
    ‪7 min walk‬
  • Place, Huebner Oaks
    ‪1 min drive‬
  • Place, USAA Corporate Office Headquarters
    ‪2 min drive‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪10 min drive‬

Room options

View all photos for Executive, Guest room, 1 King, Sofa bed

Premium bedding, down comforters, in-room safe, desk

Executive, Guest room, 1 King, Sofa bed

  • Sleeps 2

View all photos for Room, 1 King Bed

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed

  • Sleeps 2

View all photos for Room, 2 Queen Beds

Premium bedding, down comforters, in-room safe, desk

Room, 2 Queen Beds

  • Sleeps 4

View all photos for Executive Room, 1 King Bed with Sofa bed

Premium bedding, down comforters, in-room safe, desk

Executive Room, 1 King Bed with Sofa bed

  • Sleeps 3

View all photos for Deluxe Guest room, 1 King

Premium bedding, down comforters, in-room safe, desk

Deluxe Guest room, 1 King

  • Sleeps 2

View all photos for Deluxe Guest room, 2 Queen

Premium bedding, down comforters, in-room safe, desk

Deluxe Guest room, 2 Queen

  • Sleeps 2

View all photos for Executive Room, 1 King Bed with Sofa bed

Executive Room, 1 King Bed with Sofa bed | Living area | 42-inch LCD TV with cable channels, TV

Executive Room, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(19 reviews)
  • 410 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed

8.8 out of 10
Excellent
(134 reviews)
  • 400 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Premium bedding, down comforters, in-room safe, desk

Room, 2 Queen Beds

8.6 out of 10
Excellent
(99 reviews)
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

The Westin San Antonio North

4-star hotel in Vance Jackson
An indoor pool, an outdoor pool, and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite. Housekeeping is available on request.
The Westin San Antonio North offers 326 accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. 42-inch LCD televisions come with cable channels.

Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves, refrigerators, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

An indoor pool, an outdoor pool, and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an indoor pool and an outdoor pool, The Westin San Antonio North provides a hot tub and a fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a 24-hour business center. Event facilities measuring 24979 square feet (2321 square meters) include conference space. This business-friendly hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Parking is available onsite for a surcharge.

The Westin San Antonio North is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Bolo's - This restaurant serves breakfast and lunch.
Lobby Bar - Onsite lobby lounge. Open daily.
Room service is available.

Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 10.83 per night)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 18.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Bolo's
  • Lobby Bar

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • Indoor pool
  • Microwave on request
  • Outdoor pool
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 24,979 square feet of conference space
  • Computer station

Outdoors

  • Garden
  • In a state park
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible bathtub
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Grab bar in bathtub (36 inches high)
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 19 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1984
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request
  • Room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50.00
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100 per stay
  • Destination fee: USD 0.75 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 18.95 per person
  • Self parking fee: USD 10.83 per night
  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 25.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property

Property is also known as

Hotel Omni San Antonio
Omni Hotel Colonnade
Omni Hotel Colonnade San Antonio
Omni Hotel San Antonio Colonnade
Omni San Antonio
Omni San Antonio Colonnade
Omni San Antonio Hotel
Omni San Antonio Hotel Colonnade
San Antonio Colonnade
San Antonio Omni Colonnade Hotel
Omni Colonnade
The Westin Antonio Antonio
San Antonio Colonnade Hotel
The Westin San Antonio North Hotel
Omni San Antonio Hotel at the Colonnade
The Westin San Antonio North San Antonio
The Westin San Antonio North Hotel San Antonio

The Westin San Antonio North Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 829 out of 1337 reviews
Rating 8 - Good. 217 out of 1337 reviews
Rating 6 - Okay. 139 out of 1337 reviews
Rating 4 - Poor. 76 out of 1337 reviews
Rating 2 - Terrible. 76 out of 1337 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

Susan

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
There was no free breakfast 24.50 a person plus had to pay 10.00 parking each day
Stayed 2 nights in Jan 2026

8/10 Good

Breyon

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was good. Would stay again my loved the pool area
Stayed 1 night in Dec 2025

10/10 Excellent

Mike

Stayed 1 night in Jan 2026

2/10 Terrible

Mani

Disliked: Cleanliness, amenities, property conditions & facilities
No standard of a Westin brand. Sorry
Stayed 1 night in Jan 2026

10/10 Excellent

Joshimar

Stayed 1 night in Dec 2025

10/10 Excellent

Hector, Kingwood

Stayed 1 night in Dec 2025

2/10 Terrible

alejandro

Disliked: Amenities, property conditions & facilities
Stayed on floor 14, couldn't shower as the water was extremely hot, it very outdated bathroom, tried setting it as cold as possible, and it was still boiling.
Stayed 1 night in Jan 2026

4/10 Poor

Stephanie

I stayed at the Westin Colonnade in San Antonio and overall had a good experience, especially considering the price point. The hotel and my room were very clean, which I really appreciated. However, I did notice graffiti carved into the elevator walls, which took away from the otherwise well-kept appearance. The room itself was clean and comfortable, but the bathroom was very outdated and in serious need of a refresh. One concern was that the additional security lock inside my room was broken. Fortunately, I travel with my own security lock and alarm, but this is something the hotel should address for guest safety. That said, the customer service was excellent—friendly, attentive, and professional throughout my stay. Overall, despite a few maintenance and update issues, this hotel offers great service and good value for the price.
Stayed 2 nights in Jan 2026

8/10 Good

Rose

Love it
Stayed 3 nights in Dec 2025

10/10 Excellent

Osvaldo

Liked: Cleanliness, staff & service, amenities
Amazing staff
Stayed 1 night in Dec 2025

6/10 Okay

Josefina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nice, but the staff could be more attentive
Stayed 1 night in Nov 2025

10/10 Excellent

Julius

Stayed 2 nights in Dec 2025

4/10 Poor

Antoine Waldrys

Disliked: Amenities, property conditions & facilities
Amenities are too old. Bedroom smells like mildew
Stayed 2 nights in Dec 2025

10/10 Excellent

Isabella

Stayed 2 nights in Dec 2025

8/10 Good

Monika Wioletta

Stayed 5 nights in Dec 2025

6/10 Okay

Melissa

Traveled with family and small children, Traveled with pets, Traveled with family
Liked: Cleanliness
Disliked: Amenities
Staff were friendly.
Stayed 1 night in Dec 2025

10/10 Excellent

Mohammed

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

Rebecca

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was sub par. Hotwl is old but has been updated.
Stayed 1 night in Dec 2025

10/10 Excellent

Billy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent experience
Stayed 1 night in Dec 2025

10/10 Excellent

Mary Christina

Stayed 4 nights in Dec 2025

8/10 Good

Sunmi

Stayed 1 night in Dec 2025

10/10 Excellent

Irma

Liked: Cleanliness, amenities, property conditions & facilities
Very good staff especially Jose the manager, clerk Priscilla, waitress Sara and the valet Comfortable room and bed Good food in bar area and restaurant
Stayed 3 nights in Dec 2025

8/10 Good

Jose M.

Traveled with family
Liked: Cleanliness, staff & service, amenities
Clean room and the Staff
Stayed 5 nights in Dec 2025

10/10 Excellent

Kayla

Stayed 1 night in Dec 2025

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and nice and quiet!
Stayed 1 night in Dec 2025