Grand Hyatt San Antonio River Walk features an outdoor pool and a 24-hour health club. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.
This 4-star property offers access to a business center. Event facilities measuring 115000 square feet (10684 square meters) include a conference center. This eco-certified hotel also offers a terrace, tour/ticket assistance, and an arcade/game room. Onsite parking is available (surcharge), along with a car charging station.
Grand Hyatt San Antonio River Walk is a smoke-free property.
Grand Hyatt San Antonio River Walk offers 1003 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. 55-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Self parking (surcharge) , Valet parking (surcharge)
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
To-go breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
Perks Coffee and More - Onsite coffee shop. Open 24 hours.
Bar Rojo - Onsite cocktail bar.
Ruth's Chris - This steakhouse serves breakfast, lunch, and dinner. Open daily.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Recreational amenities at the hotel include an outdoor pool and a 24-hour health club.
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.
The recreational activities listed below are available either on site or nearby; fees may apply.
You'll be asked to pay the following charges at the property:
We have included all charges provided to us by the property.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in time starts at 4 PM
Check-in time ends at 2:00 AM
Minimum check-in age is: 18
Check-out time is 11 AM
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Pet policy: only dogs weighing 50 pounds and under or 2 dogs under a combined weight of 75 pounds are permitted. The fees for stays of up to 6 nights is USD 100 per stay; stays for 7 to 30 nights an additional USD 100 cleaning fee will be charged; for stays of 30 or more nights a fee will be assessed at the hotel's discretion.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and JCB International. Cash is not accepted.
For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; guests can access their rooms with a mobile device; masks are required in public areas. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
Service animals are allowed
Service animals are exempt from fees/restrictions
Masks are compulsory at the property
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Pets cannot be left unattended
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff wears personal protective equipment
Debit cards not accepted
Property follows sanitization practices of Safe Travels (WTTC - Global)
Guests are provided with free hand sanitizer
Staffed front desk
Children stay free - maximum age 17
Social distancing measures are in place
Guests will receive an email with special check-in instructions
Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
Property confirms they are implementing enhanced cleaning measures
Children stay free
Parking height restrictions apply
Pool access available from 6:00 AM to 10:00 PM.
Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Parking height restrictions apply.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; guests can access their rooms with a mobile device; masks are required in public areas.
Contactless check-out is available.
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).
This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.