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Extended Stay America Suites San Antonio Colonnade Medical

2.5 star property

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Photo gallery for Extended Stay America Suites San Antonio Colonnade Medical

Lobby
Seasonal outdoor pool
Deluxe Studio, Multiple Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets
Deluxe Studio, Multiple Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets
Exterior

Reviews

7.0 out of 10
Good

Popular amenities

  • Kitchen
  • Pool
  • Pet friendly
  • Laundry
  • Breakfast included
  • 24/7 front desk

Explore the area

Map
4331 Spectrum One, San Antonio, TX, 78230
  • USAA Corporate Office Headquarters
    ‪17 min walk‬
  • South Texas Medical Center
    ‪4 min drive‬
  • Six Flags Fiesta Texas
    ‪8 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪10 min drive‬

Room options

View all photos for Deluxe Studio, Multiple Beds, Non Smoking

Deluxe Studio, Multiple Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Studio, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Studio, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Extended Stay America Suites San Antonio Colonnade Medical

Hotel in Vance Jackson
Along with a fitness center, this smoke-free hotel has coffee/tea in a common area and a seasonal outdoor pool. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, laundry facilities, and a 24-hour front desk. Housekeeping is available on request.
Extended Stay America Suites San Antonio Colonnade Medical offers 84 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Extended Stay America Suites San Antonio Colonnade Medical features a fitness center and a seasonal outdoor pool. Wireless Internet access is complimentary. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and laundry facilities. Complimentary self parking is available on site.

Extended Stay America Suites San Antonio Colonnade Medical is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 3 floors
  • Built in 2005
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per day, plus a one-time cleaning fee of USD 150
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per pet, per day plus USD 150 one-time cleaning fee
  • Service animals are exempt from fees
  • Housekeeping fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Extended Stay America Colonnade
Extended Stay America Colonnade Aparthotel
Extended Stay America Colonnade Aparthotel San Antonio
Extended Stay America San Antonio
Extended Stay America San Antonio Colonnade
San Antonio Colonnade
Extended Stay America San Antonio Colonnade Aparthotel
Extended Stay Deluxe San Antonio-Colonnade Hotel San Antonio
Extended Stay America San Antonio Colonnade Hotel
Extended Stay America Colonnade Hotel
Extend Stay America Colonna
Extended Stay America San Antonio Colonnade
Extended Stay America Suites San Antonio Colonnade Medical Hotel

Extended Stay America Suites San Antonio Colonnade Medical Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 247 out of 818 reviews
Rating 8 - Good. 223 out of 818 reviews
Rating 6 - Okay. 133 out of 818 reviews
Rating 4 - Poor. 94 out of 818 reviews
Rating 2 - Terrible. 121 out of 818 reviews

7.0/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Jessica Ann

Stayed 1 night in Mar 2025

6/10 Okay

Senthil

Liked: Staff & service
Stayed 2 nights in Mar 2025

4/10 Poor

Vanessa

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The system was down after we checked in and it impacted our visit and up to 3 other guests for over 6 hours. Our room had crumbs and soda markings from the previous people on the table as if someone finished their lunch. There was mold inside of one of the kitchen cupboards. The drawer had dead insects in it as if it’s never wiped down. It took hours for them to change our room. I came from out of state with kids, drove 8 hours that day and didn’t have much of an option but to stay. I would preferred to have been refunded and moved to another location. I will never return. The only positive thing I can say is the staff handled this very well, considering the lobby was full of upset clients, they were kind and professional. They did their best and kept on the situation. If the staff can update their cleaning routines, shift supervision and proper maintenance, there is potential here.
Stayed 2 nights in Mar 2025

2/10 Terrible

Nina

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I would say housekeeping was very nice and polite. Great customer service rooms were clean. The only thing I didn't like was the hidden feeds for pets to stay in the room with you. It's not pet friendly without a fee of $50 plus tax per night
Stayed 3 nights in Mar 2025

4/10 Poor

JULIE

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Taliah

Stayed 2 nights in Mar 2025

2/10 Terrible

Amie

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No wifi to check you in Smells of cigarettes for front door Lady drugged out in front entrance sprawled on couch Questionable people all around the outside of the building
Stayed 2 nights in Mar 2025

2/10 Terrible

Genevie

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone and everything was terrible never again
Stayed 2 nights in Mar 2025

2/10 Terrible

Armando

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible experience. Unfortunately, I had booked this property beforehand. I walked into the lobby and immediately regretted booking there. Despite the horrible musky smell.. There was a customer yelling at the employees about his AC not working properly, he also said that room was full of mold. Employees looked confused, as if they didn’t understand him. It wasn’t long before I walked out. I requested a refund and have still not heard back from the hotel. BOOK ELSEWHERE!
Stayed 1 night in Mar 2025

4/10 Poor

Kathleen

Traveled with family and small children
Disliked: Amenities
My card didn't work twice at check in. And be warned there's no restroom in the lobby. So if you have to use it, you have to go on your room. It's also very very noisy. First floor can hear lots of movement from above.
Stayed 1 night in Mar 2025

6/10 Okay

Trenton

Stayed 28 nights in Dec 2024

2/10 Terrible

Adriana

Disliked: Staff & service, property conditions & facilities

For an extended / price was a little too high

The hotel did not have hair condioner. For an extended stay, price was a little to high for what I received
Stayed 1 night in Mar 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Gloria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Gloria

Traveled with family
Stayed 1 night in Feb 2025

10/10 Excellent

christopher

Stayed 2 nights in Feb 2025

10/10 Excellent

stacey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2025

4/10 Poor

Allana

Liked: Cleanliness
Disliked: Staff & service
I booked the extended-stay for the full kitchen with the oven in the refrigerator, but they refuse to give me dishes or pots and pans because I wasn’t staying at least five days the breakfast that the state is free complementary breakfast is a muffin, a granola bar, coffee, or tea they wouldn’t give me plastic utensils, stating they didn’t have any but they had spoons out for breakfast. She gave me two paper plates for three days day. I had to go to the store and buy everything to cook.
Stayed 2 nights in Feb 2025

2/10 Terrible

Rosie

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was not able to check in. When I arrived at the property they told me that they had over booked and that there was no more rooms for me to stay. I was extremely upset because it was late at night and I had to scramble to look for another hotel room at another hotel. Luckily I was able to find one that accommodated me. This hotel didn’t even call me to notify of if the situation.
Stayed 2 nights in Feb 2025

4/10 Poor

Aaron

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Feb 2025

2/10 Terrible

Amanda

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had lost our home to a fire and I had also suffered a pretty bad leg injury when we booked to stay here.I liked that they had a full kitchen so I could still cook for my husband and two sons.A couple days in we were awaked by banging,it was housekeeping,from that day on we were woken up by banging everyday,the whole staff was incredibly rude to my whole family making a large portion of our stay somewhat uncomfortable and even more frustrating then our life already was! Not to mention people constantly stomping,banging and yelling either above us,or in Hall,outside a lot too! I already have issues with anxiety and my husband who works from home was completely disjointed and lost out on a couple jobs due to his not being able to focus or have a little peace and quiet!When we checked out over a month later we were harrased and talked down to about how long it took to pack up and with only two carts in the building it made it hard to do! I wouldn't recommend this place to anyone!
Stayed 1 night in Feb 2025

10/10 Excellent

Annette

Liked: Cleanliness
Stayed 2 nights in Feb 2025

2/10 Terrible

Rosa

Disliked: Staff & service, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Carlos

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The common areas smelled terrible. The front desk people did not greet us and showed up to register us in their pajamas. Terrible experience.
Stayed 1 night in Feb 2025

6/10 Okay

Enrique

Traveled with family and small children
Liked: Cleanliness
No breakfast as seen on website. You can smell the pet smell in the room once you enter the rooms . Toilets were clogged . And constant dripping in the shower area . You have to remove your own trash
Stayed 3 nights in Feb 2025