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Crowne Plaza San Antonio Airport by IHG

3.5 star property

Choose dates to view prices

Photo gallery for Crowne Plaza San Antonio Airport by IHG

Lobby sitting area
Lobby sitting area
Property amenity
Premium bedding, in-room safe, desk, laptop workspace
Interior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot Tub
  • Breakfast available
  • Laundry
  • Room service
$84
includes taxes & fees
Oct 20 - Oct 21

Explore the area

View in a map
1111 NE Loop 410, San Antonio, TX, 78209
  • Place, North Star Mall
    ‪3 min drive‬
  • Place, Alamo Quarry Market
    ‪3 min drive‬
  • Place, San Antonio Zoo and Aquarium
    ‪6 min drive‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪4 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Room amenity

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(6 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility Accessible)

Room amenity

Standard Room, 1 King Bed, Accessible (Mobility Accessible)

8.2 out of 10
Very good
(18 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Mobility)

8.0 out of 10
Very good
(2 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(44 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | Premium bedding, in-room safe, desk, laptop workspace

Standard Room

7.8 out of 10
Good
(6 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(84 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed (High Floor)

Room amenity

Premium Room, 1 King Bed (High Floor)

7.8 out of 10
Good
(12 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible Bathtub (Mobility)

Room amenity

Standard Room, 1 Queen Bed, Accessible Bathtub (Mobility)

10.0 out of 10
Exceptional
(2 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Room amenity

Junior Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Room amenity

Suite, 1 Bedroom

  • Sleeps 2
  • 1 Twin Bed

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About this property

Crowne Plaza San Antonio Airport by IHG

3.5-star hotel in Uptown
A restaurant, a health club, and a 24-hour business center are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Other amenities include a conference center, a hot tub, and a business center. Housekeeping is available on request.
Crowne Plaza San Antonio Airport by IHG offers 224 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Premium cable television is provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a health club and a hot tub.
Crowne Plaza San Antonio Airport by IHG features a health club and a hot tub. The hotel offers a restaurant. This 3.5-star property offers access to a 24-hour business center, 8 meeting rooms, and coworking spaces.

Wireless Internet access is complimentary. Event facilities measuring 5000 square feet (465 square meters) include a conference center. This business-friendly hotel also offers a library, a vending machine, and multilingual staff. A roundtrip airport shuttle is complimentary to guests (available on request). Complimentary self parking is available on site.

Crowne Plaza San Antonio Airport by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
O-Nine Eats and Drinks - Onsite restaurant.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 6:00 AM to 10:00 PM on request
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 16 for adults and USD 16 for children
  • A restaurant

Restaurants on site

  • O-Nine Eats and Drinks

Things to do

  • Health club
  • Hot tub
  • Library

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 8 meeting rooms
  • Conference center (5,000 square feet of space)
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 10 floors
  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • Reception hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 16 for adults and USD 16 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel San Antonio Airport
Crowne Plaza San Antonio Airport
Crowne Plaza Airport Hotel San Antonio
Crowne Plaza San Antonio
Crowne Plaza San Antonio Airport Hotel

Reviews

Crowne Plaza San Antonio Airport by IHG Reviews

8.4

Very Good

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 799 out of 1406 reviews
Rating 8 - Good. 272 out of 1406 reviews
Rating 6 - Okay. 147 out of 1406 reviews
Rating 4 - Poor. 84 out of 1406 reviews
Rating 2 - Terrible. 104 out of 1406 reviews

Reviews

10/10 Excellent

Juan

Stayed 1 night in Apr 2025

10/10 Excellent

Laura

Stayed 2 nights in Jul 2025

6/10 Okay

matthew

Business traveler
Liked: Staff & service
I wouldn't call what they have a a restaurant
Stayed 1 night in Jul 2025

10/10 Excellent

David

Stayed 2 nights in Jul 2025

8/10 Good

Camille

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Hotel stay was great, the staff was exceptional, very polite and professional. Only complaint is the shower head was very weak and static came from the radio all night but I would stay again
Stayed 1 night in Jul 2025

10/10 Excellent

Alberto

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was safe and staff was very nice.
Stayed 1 night in Jul 2025

10/10 Excellent

David

Stayed 2 nights in Jun 2025

10/10 Excellent

Marlen

Stayed 3 nights in Jul 2025

10/10 Excellent

Fernando

Stayed 1 night in Jul 2025

4/10 Poor

Delailah

Liked: Staff & service, amenities
Disliked: Cleanliness
Room restroom was full of pubic hair in the bath tub and bath wall. There were pee stains in the toilet. Bath towel had hair on it as if the previous guests wiped themselves after shaving.
Stayed 2 nights in Jul 2025

8/10 Good

Diona

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly!
Stayed 2 nights in Jun 2025

8/10 Good

Jorge

Stayed 2 nights in Jul 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maria and staff were awesome
Stayed 3 nights in Jun 2025

10/10 Excellent

Yvette

Traveled with partner, Traveled with family
Liked: Amenities, property conditions & facilities
Great location near the airport.
Stayed 1 night in Jul 2025

4/10 Poor

crystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Nissrine

Stayed 2 nights in May 2025

10/10 Excellent

Cheryl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful, the room was clean, We went for basics training graduation and it was a 15 drive
Stayed 3 nights in Jul 2025

4/10 Poor

Leil

Liked: Cleanliness
The staff at this hotel were outstanding - very caring. I especially commend Maria, at the front desk and Steve, the shuttle driver. They made my days there! The reason I gave this hotel two stars was because the elevators were a big problem! The first day my friend and I couldn't get an elevator to respond when we pushed the button. The next day when I was supposed to meet friends, I got stuck on the elevator for at least 20 minutes & it got HOT! I vowed not to get back on that elevator, but when I was checking out at 5:45 a.m., it was the only elevator that would respond. Afraid to miss my flight, I got on. I was relieved when the elevator moved to the first floor, but then it stopped. Luckily, it then moved to the 6th floor where the door opened. Well, I got off! I had a plane to catch! The maintenance man had to come get me and help me with my luggage. He saved the day! The staff was great. The room was clean and the showers had great pressure!
Stayed 5 nights in Jun 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Jun 2025

2/10 Terrible

Sophia

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not what was on the pictures before I booked definitely catfished me
Stayed 1 night in Jun 2025

10/10 Excellent

Essenam

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Mikaela

Stayed 1 night in Jun 2025

2/10 Terrible

Yngri

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like much about it. The room always smell, the pool was dirty, the room services was mediocrity. It’s wasn’t a pleasant staying for me or my kids.
Stayed 7 nights in Jun 2025

4/10 Poor

Rafael

Disliked: Amenities
Outdated. They charge for bkfast! Not worth it.
Stayed 1 night in Jun 2025

4/10 Poor

Andrew

Liked: Cleanliness, staff & service, room comfort

Ac not cold

Everything was good but the AC was not good it was not cooling the room the right way it was kinda hot l!
Stayed 2 nights in Jun 2025