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Best Western Plus Lackland Hotel & Suites

2.5 star property

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Photo gallery for Best Western Plus Lackland Hotel & Suites

Pillowtop beds, in-room safe, desk, laptop workspace
Lobby
Property grounds
Lobby
Pillowtop beds, in-room safe, desk, laptop workspace

Popular amenities

  • Bar
  • Gym
  • Laundry
  • Housekeeping

Explore the area

Map
3635 Crooked Trail, San Antonio, TX, 78227
  • Lackland Air Force Base
    ‪2 min drive‬
  • Lackland Air Force Base Visitor Center
    ‪3 min drive‬
  • San Antonio SeaWorld
    ‪11 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(58 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

9.0 out of 10
Wonderful
(19 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

Pillowtop beds, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

9.0 out of 10
Wonderful
(22 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

Pillowtop beds, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Oversized Room)

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Oversized Room)

8.6 out of 10
Excellent
(19 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Kitchen (with Sofabed)

Pillowtop beds, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Accessible, Kitchen (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking, Kitchenette (Living Room)

Pillowtop beds, in-room safe, desk, laptop workspace

Suite, Multiple Beds, Non Smoking, Kitchenette (Living Room)

  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;Oversized Room)

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;Oversized Room)

8.6 out of 10
Excellent
(49 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Bathtub

  • 315 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible, Bathtub

8.6 out of 10
Excellent
(4 reviews)
  • 315 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette

Pillowtop beds, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Non Smoking, Kitchenette

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Kitchenette (with Sofabed)

Pillowtop beds, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Accessible, Kitchenette (with Sofabed)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Lobby

Hampton Inn & Suites San Antonio Lackland AFB SeaWorld

  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
4.4 out of 5, Excellent, (1016)
$157 nightly
The price is $157 total
includes taxes & fees
Hampton Inn & Suites San Antonio Lackland AFB SeaWorld

About this property

Best Western Plus Lackland Hotel & Suites

San Antonio hotel with bar/lounge
Along with an indoor pool, this hotel has a fitness center and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and concierge services are onsite.
Best Western Plus Lackland Hotel & Suites offers 77 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers.

This San Antonio hotel provides wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Best Western Plus Lackland Hotel & Suites features an indoor pool and a fitness center. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities consist of a business center and a meeting room. This business-friendly hotel also offers a vending machine, tour/ticket assistance, and concierge services. Onsite self parking is complimentary.

Best Western Plus Lackland Hotel & Suites has designated areas for smoking.

Guests are offered a complimentary buffet breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast
  • A bar/lounge

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 0.00 per stay (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

Atrea
Atrea Hotel
Best Western Atrea
Best Western Plus Atrea
Best Western Plus Atrea Hotel
Best Western Plus Atrea Hotel San Antonio
Best Western Plus Atrea San Antonio
Best Western Plus Lackland Hotel San Antonio
Best Western Plus Lackland Hotel
Best Western Plus Lackland San Antonio
Best Western Plus Lackland

Best Western Plus Lackland Hotel & Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 601 out of 1008 reviews
Rating 8 - Good. 228 out of 1008 reviews
Rating 6 - Okay. 95 out of 1008 reviews
Rating 4 - Poor. 42 out of 1008 reviews
Rating 2 - Terrible. 42 out of 1008 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

January L

Stayed 5 nights in Mar 2025

10/10 Excellent

Steven

Stayed 2 nights in Apr 2025

10/10 Excellent

Nora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Se

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Elena

Stayed 2 nights in Apr 2025

6/10 Okay

Maria

Traveled with partner, Traveled with family
Liked: Cleanliness
Disliked: Amenities
This property could have been nice if the area had been built up. It is convenient to Lackland afb only. There really aren’t easily accessible restaurants and the amenities at the hotel are very limited.
Stayed 3 nights in Jan 2025

8/10 Good

Titeyonia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s convient to the Air Force base
Stayed 3 nights in Apr 2025

10/10 Excellent

tommie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Apr 2025

8/10 Good

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the property was great and close to the base as well.
Stayed 3 nights in Apr 2025

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Trish

Liked: Staff & service
This hotel was very convenient to the base, which is what I wanted. The hotel had a great continental breakfast, which was served early for days at the BMT graduation! Very friendly staff!! The pool and hot tub was basically empty the entire stay, so was nice to enjoy that. The hot tub was ok, as the jets didn’t work, but that hot water was great! The room itself was clean…enough. I wouldn’t eat anything that fell off of the table! I did have a couple of flying insects and saw a spider on the sink. The fridge worked, but wasn’t very cold. I wasn’t there long enough to really care, just a place to rest my head. The bed was really comfy, as well as the pillows!!! I’d definitely stay again, just because I’d be only staying to sleep and shower.
Stayed 3 nights in Apr 2025

10/10 Excellent

Misty

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Connie

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We highly recommend the Best Western Plus Lackland. It was so close to the base. Literally two turns out of their drive to get on base to attend the 2 day graduation event!!! We also enjoyed their hospitality by providing free breakfast. And they graciously packed it for the guest to take with them to the early morning events. Great job Best Western!!!! You have outdone yourself!!!!!
Stayed 3 nights in Apr 2025

10/10 Excellent

Wade

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great A service
Stayed 3 nights in Apr 2025

10/10 Excellent

nataly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seamless checkin and great experience overall!
Stayed 3 nights in Apr 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty decent hotel considering the area isn’t the best. The room was clean and spacious, and the hallway smelled surprisingly good—most 3-star hotels usually have that musty vibe. I'd recommend it if you're in a pinch and don't mind driving 15 miles from downtown SA.
Stayed 1 night in Apr 2025

10/10 Excellent

MARK, Houston

Traveled with family
Liked: Amenities
Overall, great service and friendly staff. Room was super clean, but the furniture was a bit tired.
Stayed 1 night in Apr 2025

8/10 Good

Carly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were helpful and accommodating to air force families
Stayed 3 nights in Apr 2025

10/10 Excellent

Jumoke

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All
Stayed 1 night in Apr 2025

4/10 Poor

Jayme

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It doesn’t nothing lik a picture. Customer service is excellent
Stayed 3 nights in Mar 2025

10/10 Excellent

Lesa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I originally made a reservation for one night, had to cancel and redo for two nights. Apparently I did not do this correctly and my second reservation was not made. Being there for my son’s graduation, I was so happy they still had a room for us. The staff is incredibly kind and helpful. They even had maps and information for graduation days. I would definitely recommend!
Stayed 2 nights in Mar 2025

10/10 Excellent

Amanda

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was a nice place to stay while being in San Antonio for work.
Stayed 1 night in Mar 2025

8/10 Good

Michael, Kansas City

Stayed 4 nights in Jan 2025

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025