4/10 Poor
Chrissy
Business traveler
May 1, 2025
Liked: Amenities
The first night I stayed and I got back from work my room door was left open!!! The housekeeper left the latch open and the door wasn’t able to shut leaving all of my personal belongings at risk for someone to come in and take something! Anyone could have entered and waited for me to come in. They did comp 1 night but I still don’t think that was enough they acted like it wasn’t a big deal, she said the housekeeper was in a hurry cleaning rooms….their staffing is not my problem and I shouldn’t have to worry about it. From that day on housekeeping just got bad my room wasn’t cleaned as well and my bed even started being left unmade. The front desk staff was nice though always greeted me on my way in. The 2nd floor smells very strong of some fragrance and it made my allergies terrible the 1st floor smelled like mold.
Chrissy
Stayed 5 nights in Apr 2025