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Shilo Inn Suites - Salem

2.5 star property

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Photo gallery for Shilo Inn Suites - Salem

Front of property
Lobby sitting area
1 bedroom, desk, blackout drapes, iron/ironing board
Reception
Junior Suite | Living area | Pay movies

Reviews

7.2 out of 10
Good

Popular amenities

  • Laundry
  • 24/7 front desk
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

Map
3304 Market St Ne, Salem, OR, 97301
  • Oregon State Fairgrounds Pavilion
    ‪2 min drive‬
  • Willamette University
    ‪5 min drive‬
  • Salem Riverfront Park
    ‪6 min drive‬
  • Salem, OR (SLE-McNary Field)
    ‪7 min drive‬

Room options

View all photos for Junior Suite

1 bedroom, desk, blackout drapes, iron/ironing board

Junior Suite

8.4 out of 10
Very good
(77 reviews)
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | 1 bedroom, desk, blackout drapes, iron/ironing board

Suite, 2 Queen Beds

8.0 out of 10
Very good
(50 reviews)
  • 375 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Shilo Inn Suites - Salem

Hotel in North East Salem
Laundry facilities, a 24-hour front desk, and express check-out are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine. Housekeeping is available on request.
Shilo Inn Suites - Salem offers 90 accommodations with coffee/tea makers and hair dryers. Televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Shilo Inn Suites - Salem features a vending machine, laundry facilities, and express check-out. 2 meeting rooms are available. Public areas are equipped with complimentary wireless Internet access. Complimentary self parking is available on site.

Shilo Inn Suites - Salem is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • 2 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Cable channels
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: USD 50
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 10:00 PM to 8:00 AM

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Fitness facility
  • Health club
  • Indoor pool
  • Public bath
  • Sauna
  • Hot tub
The following facilities are closed on Monday and Sunday:
  • Fitness facility
  • Health club
  • Indoor pool
  • Public bath
  • Sauna
  • Hot tub

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Shilo Inn Suites Hotel Salem
Shilo Inn Suites Salem
Salem Shilo Inn
Shilo Inn Salem Hotel Salem
Shilo Inn Suites - Salem Oregon
Shilo Inn Suites Salem Hotel
Shilo Inn Suites Salem
Shilo Inn Suites - Salem Hotel
Shilo Inn Suites - Salem Salem
Shilo Inn Suites - Salem Hotel Salem

Shilo Inn Suites - Salem Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 337 out of 1002 reviews
Rating 8 - Good. 249 out of 1002 reviews
Rating 6 - Okay. 169 out of 1002 reviews
Rating 4 - Poor. 132 out of 1002 reviews
Rating 2 - Terrible. 115 out of 1002 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Javier

Traveled with partner
Liked: Cleanliness, amenities
Friendly staff
Stayed 1 night in Mar 2025

8/10 Good

Marion

Business traveler
The signage was small on the roadside considering That it’s a hotel with guest looking for the facility who are not familiar with the area! The sign might be 24” sq and located on the bottom of several other stores on a road side sign pole.
Stayed 3 nights in Mar 2025

10/10 Excellent

Adam

Stayed 2 nights in Mar 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Big room, comfy bed. Only issue was the room never got very cold even with the A/C temp down in the 60’s and the fan on high.
Stayed 1 night in Mar 2025

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wont stay again

This hotel was under construction, and they had no condiments to go with the coffee on the room. Parking lot was full of homeless people loving in cars.
Stayed 3 nights in Mar 2025

8/10 Good

Pamela

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The place was in a good location and the staff went up and above to make clients happy.
Stayed 1 night in Feb 2025

10/10 Excellent

Ludora

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Jeremy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Janie

Stayed 1 night in Jan 2025

10/10 Excellent

Janie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here several times and come back because of the location, friendliness of staff, clean rooms, and fast check in.
Stayed 2 nights in Mar 2025

10/10 Excellent

Regina, San mateo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great and quite and very central
Stayed 1 night in Feb 2025

10/10 Excellent

Tammy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Sohrab

Stayed 1 night in Mar 2025

8/10 Good

ricki

Stayed 2 nights in Mar 2025

2/10 Terrible

Samuel

Business traveler
Disliked: Amenities
Stinky dirty hasn’t been updated since the 80s
Stayed 1 night in Mar 2025

4/10 Poor

Jennifer

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

4/10 Poor

Kathy

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Needs updating, repairs & cleaning.

This property needs serious up keep. Flashing light in room had to leave off the big grate cover over bathroom light hanging down. Huge bleach spots on hall carpet. Bathroom tub grout moldy. Floors LVT dirty in room. Have a Service dog and the grass area to take them to in the outside the light goes off and leaves me in the dark what the heck!!!!
Stayed 2 nights in Mar 2025

10/10 Excellent

Tammy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Place

Its an older building but everything in our room was in excellent condition and clean. The entire place from the lobby to the elevator and tha halls were clean. The desk clerks were friendly. The parking lot was clean and well lit at night.
Stayed 1 night in Mar 2025

6/10 Okay

Pamela

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I was over charged on my room and am waiting for a response on their solution.
Stayed 1 night in Mar 2025

8/10 Good

Maria

Liked: Staff & service, room comfort

I’d stay again

For me this was fine. There was an old vintage button under the bed and quite a bit of dust. Could hear other guests when they moved around. The room was inexpensive compared to other hotels in Salem. Room rates have gone up for anything extra nice. It was safe enough. I’d recommend for someone on a budget who isn’t too fussy. I’d stay there again.
Stayed 1 night in Feb 2025

10/10 Excellent

Igor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only issue: rooms were not ready on time! Rooms were clean and comfortable. Staff was friendly and curteous!
Stayed 1 night in Mar 2025

6/10 Okay

Mark

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort

You get what you pay for

The room was big and spacious. The pillows were as lumpy as can be, which contributed to me not having a great night sleep. We were in a no-smoking room, but the place and even outside it smelled like burning weed. If you are not into cannibus, not a pleasant aromma.
Stayed 1 night in Feb 2025

4/10 Poor

Yoon

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Trend

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025