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The Hotel Salem

3.0 star property

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Photo gallery for The Hotel Salem

Front of property
Free daily buffet breakfast
Desk, blackout drapes, iron/ironing board, free WiFi
Indoor pool
Standard Room, 1 King Bed | Desk, blackout drapes, iron/ironing board, free WiFi

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
$131
includes taxes & fees
Jan 5 - Jan 6

Explore the area

View in a map
4370 Commercial St Se, Salem, OR, 97302
  • Place, Salem Hospital
    ‪5 min drive‬
  • Place, Willamette University
    ‪6 min drive‬
  • Place, Elsinore Theater
    ‪7 min drive‬
  • Airport, Salem, OR (SLE-McNary Field)
    ‪5 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(144 reviews)
  • 250 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(80 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 King Bed (Dog Friendly)

1 King Bed (Dog Friendly) | Desk, blackout drapes, iron/ironing board, free WiFi

1 King Bed (Dog Friendly)

9.2 out of 10
Wonderful
(29 reviews)
  • 250 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Queen Beds (Dog Friendly)

2 Queen Beds (Dog Friendly) | Desk, blackout drapes, iron/ironing board, free WiFi

2 Queen Beds (Dog Friendly)

8.6 out of 10
Excellent
(7 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

The Hotel Salem

3-star hotel in Morningside
An indoor pool, a fitness center, and laundry facilities are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk and a vending machine are onsite.
The Hotel Salem offers 84 air-conditioned accommodations with coffee/tea makers and hair dryers. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include shower/tub combinations and complimentary toiletries. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 14 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Hotel Salem features an indoor pool and a fitness center. Wireless Internet access is complimentary. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a vending machine, laundry facilities, and an elevator. Complimentary self parking is available on site.

The Hotel Salem is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 25-inch TV with premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 50 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 30 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 14 years old are not allowed in the swimming pool or hot tub without adult supervision

Property is also known as

Phoenix Inn Suites Hotel Salem South
Phoenix Inn Suites South Salem
Phoenix Hotel South Salem
Phoenix Inn Suites South Salem Hotel Salem
Phoenix Inn Suites South Salem Oregon
Phoenix Suites South Salem
The Hotel Salem Hotel
The Hotel Salem Salem
The Hotel Salem Hotel Salem
Phoenix Inn Suites South Salem

The Hotel Salem Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 731 out of 1096 reviews
Rating 8 - Good. 249 out of 1096 reviews
Rating 6 - Okay. 76 out of 1096 reviews
Rating 4 - Poor. 26 out of 1096 reviews
Rating 2 - Terrible. 14 out of 1096 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

ROGER

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Heather

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay and the staff was great
Stayed 2 nights in Oct 2025

8/10 Good

Katie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was modern and clean. The evening front desk staff were friendly and fun. Bed and pillows were comfy and we had a relaxing evening and great sleep.
Stayed 1 night in Sep 2025

10/10 Excellent

Kenneth, Temecula

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and quiet for families. The staff were friendly, and the pool was exceptionally clean. The double queen rooms were sold out and we had to use the pull-out for my 10-year-old daughter. The mattress was so bad in the pull-out that it was unusable. The springs in the mattress were painful and the bars in the sofa itself came right through, which makes this dangerous. The staff did give us an extra blanket to cover but we had to remove our king-size quilt from our bed and fold it 3x to make the pull-out usable. If you plan to use the pull-out, I suggest bringing a sleeping bag or booking the double queen room. The king bed itself was comfortable.
Stayed 1 night in Sep 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and convenient to where our son lives for visits. Excellent service and good breakfast selection.
Stayed 4 nights in Sep 2025

10/10 Excellent

Christina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love rhe upgrades they made. The room was clean and well maintained. All rhe staff was friendly. Breakfast was the standard continental. Everything was fresh. Sad they didn't have a hot tub but the pool was a warm enough temp is was easy to get in and not feel like you were freezing. The evening was quiet but you can hear prople talking in hallways .
Stayed 1 night in Sep 2025

10/10 Excellent

Heidi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Francisco

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel and cleanliness
Stayed 1 night in Sep 2025

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
X
Stayed 4 nights in Sep 2025

4/10 Poor

Josue

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Sep 2025

8/10 Good

Michelle

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Definitely stay here!

Very clean rooms. Very friendly staff. Incredible water pressure!
Stayed 2 nights in Sep 2025

10/10 Excellent

Zach

Stayed 1 night in Sep 2025

10/10 Excellent

Carolina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable stay.
Stayed 3 nights in Jul 2025

10/10 Excellent

mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

6/10 Okay

Brad

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The staff were very nice and accommodating but the rooms smelled awful.
Stayed 1 night in Sep 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

6/10 Okay

Robert

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed in a pet friendly, non smoking room and it smelled of heavily chemical scent trying to mask cigarette smoke
Stayed 2 nights in Aug 2025

10/10 Excellent

Kerri

Stayed 1 night in Sep 2025

10/10 Excellent

Brandon

Stayed 1 night in Sep 2025

10/10 Excellent

Melissa Kay

Stayed 2 nights in Sep 2025

10/10 Excellent

Sharon

Traveled with group
Liked: Cleanliness, amenities
Great staff, clean, nice place to stay
Stayed 2 nights in Sep 2025

10/10 Excellent

Merle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, recommend booking back side of hotel away from the freeway; it has tall cypress trees for quiet. Nice staff, large room has sofa area.
Stayed 1 night in Sep 2025