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Comfort Inn Bay City - Riverfront

2.5 star property

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Photo gallery for Comfort Inn Bay City - Riverfront

Lobby
Indoor pool, open 8:00 AM to 10:00 PM, pool umbrellas, sun loungers
Interior
Lobby
Desk, blackout drapes, iron/ironing board, free WiFi

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free airport shuttle
  • Gym
  • Laundry
  • 24/7 front desk
$89
includes taxes & fees
Dec 7 - Dec 8

Explore the area

View in a map
501 Saginaw Street, Bay City, MI, 48708
  • Place, Wenonah Park
    ‪5 min walk‬
  • Place, Veterans Memorial Park
    ‪11 min walk‬
  • Place, Riverwalk Pier
    ‪7 min drive‬
  • Airport, Saginaw, MI (MBS-MBS Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(41 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(29 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

8.2 out of 10
Very good
(10 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, River View

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, River View

8.4 out of 10
Very good
(22 reviews)
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, River View

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 2 Queen Beds, River View

7.8 out of 10
Good
(20 reviews)
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Comfort Inn Bay City - Riverfront

Bay City hotel with indoor pool
An indoor pool, a 24-hour fitness center, and a 24-hour business center are available at this smoke-free hotel. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, coffee/tea in a common area, a business center, and dry cleaning are onsite. Housekeeping is available on request.
Comfort Inn Bay City - Riverfront offers 99 accommodations with coffee/tea makers and hair dryers. Cable television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Bay City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Comfort Inn Bay City - Riverfront features an indoor pool and a 24-hour fitness center. A computer station is located on site and wired and wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and 2 meeting rooms. A complimentary breakfast is offered each morning. A roundtrip airport shuttle is complimentary to guests at scheduled times. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and a fireplace in the lobby. Limited complimentary onsite parking is available on a first-come, first-served basis.

Comfort Inn Bay City - Riverfront is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • Free roundtrip airport shuttle from 7:00 AM to 11:00 PM at scheduled times
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Computer station

Outdoors

  • On a river
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

3 Palms Bay City
3 Palms Inn
3 Palms Inn Bay City
Comfort Inn Motel Bay City
Bay City Quality Inn
Comfort Inn Motel
Comfort Inn Bay City

Reviews

Comfort Inn Bay City - Riverfront Reviews

8.6

Excellent

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 524 out of 1008 reviews
Rating 8 - Good. 297 out of 1008 reviews
Rating 6 - Okay. 112 out of 1008 reviews
Rating 4 - Poor. 40 out of 1008 reviews
Rating 2 - Terrible. 35 out of 1008 reviews

Reviews

8/10 Good

Eddie

Stayed 5 nights in Aug 2025

10/10 Excellent

Aileen, West Miami

Stayed 1 night in Aug 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

👍

The room was very cozy and the everyone was friendly, professional along with being polite.
Stayed 2 nights in Aug 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Cathy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Friendly service, clean. Have stayed here multiple times, always good. Could use an update.
Stayed 2 nights in Aug 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable with parking

Nice, soft sheets and a comfortable king size bed. The room is spacious with a desk as well as a dresser and an upholstered chair. The bathroom is a little small but not objectionably so. The staff is friendly. The pool looked nice and it was clean, however I did not use it. Breakfast was good with waffles, sausage, eggs, bagels, English muffins, fruit, cereals and yogurt. Room 227 was across from the ice machine and with other ice machines being out of order it got a good amount of use and it was loud. I would say a room in the middle would be better. Plenty of on site parking. Centrally located. A nice stay.
Stayed 1 night in Aug 2025

8/10 Good

Noah

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Heather

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Victor

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Nice, friendly service. Clean room
Stayed 1 night in Aug 2025

10/10 Excellent

Peggy

Traveled with family
Liked: Staff & service
Exhaust fan in bathroom didn’t work. Carpets in hall and room need shampooing. Spot above desk on ceiling looks like it is about ready to fall down. Just needs TLC. The staff was very friendly and kind. And the lady that took care of the breakfast area was excellent and very kind.
Stayed 2 nights in Aug 2025

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, room comfort
Love it nice and clean quiet and comfortable
Stayed 1 night in Aug 2025

8/10 Good

Lahouaria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. The manager was very nice and very helpful.
Stayed 1 night in Aug 2025

8/10 Good

David D

Stayed 1 night in Aug 2025

10/10 Excellent

Roland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Sandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Issues in our room were addressed by the manager very quickly.
Stayed 1 night in Jul 2025

8/10 Good

Sol

Stayed 1 night in Aug 2025

6/10 Okay

Christine

Traveled with family

Quick overnight

Places in a very convenient location was OK for a quick overnight stay would not stay longer than that easy access. Do not like the fact when I check out, I have to just drop the key off at the front desk.
Stayed 2 nights in Jul 2025

6/10 Okay

Saray

Traveled with family
Disliked: Property conditions & facilities
Parking lot was completely full of work trucks and workers milling in parking lot drinking beer and smoking cigarettes and marijuana, which was off-putting. Front desk clerk indicated they were workers staying in hotel who would be leaving early next day, and they preferred this activity outside vs. in the facility, with a laugh. I had to park across the street while lugging my bags across busy road. Lobby was clean and updated. Elevator was being redone and hallways were grimly and appeared old and very dated. Room was fine, bed comfortable. Breakfast included. Overnight was quiet. Housekeeping made attempt to gain access to my room at 9:45 am without knocking (checkout is 11 am) while I was in the bathroom, which was alarming. Thankfully I had it secured.
Stayed 1 night in Aug 2025

8/10 Good

Kim, Marana

Traveled with partner
Liked: Cleanliness, staff & service
Very comfortable clean room. Building was noisy at night and traffic loud. Good blackout curtains, refr/microwave and coffee maker. Nice free breakfast.
Stayed 1 night in Aug 2025

10/10 Excellent

Peggy

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Looks like it could use a little TLC
Stayed 1 night in Aug 2025

4/10 Poor

Matt

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Had a surprisingly bad experience given how highly reviewed the hotel is. Check in lady was very nice given the late hour, but some weirdo followed me in then wandered off which with how run down Bay City is the door being open with zero security measure is a little surprising. Room was humid to the point everything was damp including the sheets which is a real gross feeling to sleep in. Shower was completely plugged up so showering resulted in standing in shin deep murky water. Manager at check out asked how my stay was, i told him and he seemed legit concerned, so i will say the management isnt bad. But also the stairwells and hall look like they havent seen a vacuum in a couple weeks so cleanliness is not a priority regardless of what they may believe. No bugs. This i appreciated. But im a pretty simple guest. I want a bed to sleep in, a hot shower, and coffee to take with me when i leave. All i got was the coffee. Would have been a 1 star but i gave a 2 because the staff were still good. Maybe i just got a bad room? It happens.
Stayed 1 night in Aug 2025

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were very clean. The bed was extremely comfortable. The bathroom was very nice and spacious. I had a king room. No complaints with the room at all!
Stayed 2 nights in Aug 2025

10/10 Excellent

Susan, Honolulu

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was comfortable and a good size. We enjoyed walking around the area and exploring the riverfront.
Stayed 1 night in Jul 2025