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SureStay Plus Hotel by Best Western Sacramento Cal Expo

2.5 star property

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Photo gallery for SureStay Plus Hotel by Best Western Sacramento Cal Expo

Reception
Desk, laptop workspace, blackout drapes, iron/ironing board
Free daily on-the-go breakfast
Courtyard
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Hot Tub
  • Pet friendly
  • Housekeeping
  • Breakfast included
  • Parking included

Explore the area

Map
1900 Canterbury Road, Sacramento, CA, 95815
  • Cal Expo
    ‪2 min drive‬
  • Arden Fair Mall
    ‪3 min drive‬
  • Golden 1 Center
    ‪5 min drive‬
  • Sacramento, CA (SMF-Sacramento Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 360 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • 360 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

SureStay Plus Hotel by Best Western Sacramento Cal Expo

Hotel in Woodlake
This smoke-free hotel features a hot tub, a seasonal outdoor pool, and conference space. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and express check-out are onsite. Limited housekeeping is available.
SureStay Plus Hotel by Best Western Sacramento Cal Expo offers 152 accommodations, which are accessible via exterior corridors and feature hair dryers and irons/ironing boards. Accommodations offer separate sitting areas. Televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Sacramento hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

A seasonal outdoor pool and a hot tub are on site.

Children under 18 years old are not allowed in the swimming pool, health club, or hot tub without adult supervision. Guests under 18 years old are not allowed in the swimming pool, health club, or hot tub.

SureStay Plus Hotel by Best Western Sacramento Cal Expo features a hot tub and a seasonal outdoor pool. Public areas are equipped with complimentary wireless Internet access. A complimentary breakfast is offered each morning. Event facilities measuring 4300 square feet (399 square meters) include conference space. This business-friendly hotel also offers a vending machine, a garden, and laundry facilities. Complimentary self parking is available on site. A total renovation of this property was completed in June 2022.

SureStay Plus Hotel by Best Western Sacramento Cal Expo is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 7:00 AM and 9 AM.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • Hot tub
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 4,300 square feet of conference space

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • No elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Renovated entire property - June 2022
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch TV with cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:30 AM
Early check-in subject to availability
Early check-in fee: USD 40

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per accommodation, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 15 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 40 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
The seasonal pool will be open from May to September
Only registered guests are allowed in the guestrooms
Alcohol is not served or permitted at this property
Guests under 18 years old are not allowed in the swimming pool, health club, or hot tub, while guests under 18 years old are only allowed in the swimming pool, health club, and hot tub with adult supervision

Property is also known as

Canterbury Village Hotel Sacramento
Canterbury Village Hotel
Canterbury Village Sacramento
The Canterbury Hotel Sacramento
Canterbury Hotel Sacramento
SureStay Plus Hotel Best Western Sacramento Cal Expo
SureStay Plus Hotel Best Western Cal Expo
SureStay Plus Best Western Sacramento Cal Expo
SureStay Plus Best Western Cal Expo
Canterbury Hotel Sacramento
Canterbury Village Hotel Suites
SureStay Plus Hotel by Best Western Sacramento Cal Expo Hotel

SureStay Plus Hotel by Best Western Sacramento Cal Expo Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 328 out of 832 reviews
Rating 8 - Good. 161 out of 832 reviews
Rating 6 - Okay. 118 out of 832 reviews
Rating 4 - Poor. 96 out of 832 reviews
Rating 2 - Terrible. 129 out of 832 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Mariah

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in process took over 45 minutes, even though it says they have adjoining rooms, the y DO NOT! The staff were not helpful. There was no food the 2 days we stayed,and staff didn’t care. The hot tub does not work,is cold,and dirty. Same goes for the pool. Not a trash can in sight. The beds were very stiff. I will definitely not be returning here for future stays.
Stayed 2 nights in Mar 2025

10/10 Excellent

Ari

Stayed 1 night in Mar 2025

4/10 Poor

Olesya

Traveled with family
Liked: Cleanliness, property conditions & facilities
The noise isolation is extremely poor. The road next to the hotel, hwy 60 or smth else, too busy with traffic all night. Impossible to sleep.
Stayed 1 night in Mar 2025

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No shampoo and no body wash in the shower was very

Stayed 1 night in Mar 2025

10/10 Excellent

Sylvester

Liked: Cleanliness, staff & service, property conditions & facilities
I’mThe excellent customer service.
Stayed 1 night in Mar 2025

10/10 Excellent

Tyler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was there for business. It was clean relatively quiet, exactly what I needed.
Stayed 2 nights in Jan 2025

8/10 Good

MJ

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Taylor

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
There was people banging on doors all night, people hanging out in parking lot, blaring music at 4am, kind of sketchy
Stayed 1 night in Mar 2025

10/10 Excellent

Valita

Liked: Cleanliness, staff & service, property conditions & facilities
My family like it
Stayed 1 night in Mar 2025

4/10 Poor

Cesar

Stayed 1 night in Mar 2025

10/10 Excellent

Angelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent place
Stayed 1 night in Mar 2025

6/10 Okay

Roger

Stayed 1 night in Feb 2025

4/10 Poor

Karla

Traveled with family
Disliked: Amenities, property conditions & facilities
When we checked in, it was late and you couldn’t use the lobby. A man was giving the clerk the hardest time by being rude and belligerent. I felt really bad for the clerk and wished we were on the other side of the glass with him. It was noisy from other guests. Some were up before 7am making entirely too much noise for that time of day. I felt like if I wanted to do something about the noise, the best option would be to call the police instead of the front desk. It was clean. For me and my daughter, there weren’t enough covers on the bed. And there were no additional blankets in the room. There was no phone to call the front desk and I certainly wasn’t going back to the front desk to request more blankets. There were no outlets close the beds. The ones under the TV did not work. So had to use outlets in the bathroom
Stayed 2 nights in Mar 2025

8/10 Good

Jestina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Dawn M

Liked: Cleanliness, staff & service
Good value.
Stayed 3 nights in Mar 2025

4/10 Poor

Daniel

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at the front desk had terrible attitude and mumbled under her breath "that she can't stand people". Person living in there car right infront of our room door. They had trash all around and underneath there car. They were just idling there car all night and smoking. Cars kept coming in and out the property at odd hours of the night honking. Could hear arguing during the night as well. Honestly seemed like a very unsafe environment and would not recommend anyone staying there.
Stayed 1 night in Mar 2025

2/10 Terrible

Giovani

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a 4 day reservation and had to check out on the second day due to room having bedbugs , additionally a lot of illegal activity all over the hotel , room wasn’t cleaned and dirty . Doors did not close properly so all the cold air came in . Worse experience and hotel I have stayed .
Stayed 4 nights in Mar 2025

10/10 Excellent

Justin

Stayed 21 nights in Feb 2025

10/10 Excellent

Arnella

Stayed 1 night in Mar 2025

6/10 Okay

Nikeyla

Liked: Cleanliness
It was okay
Stayed 1 night in Mar 2025

10/10 Excellent

Kyra

Stayed 1 night in Mar 2025

2/10 Terrible

Giacomo

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Denied my prepaid reservation with the claim that the virtual card had not been sent. After contacting hotels.com for assistance, the site's phone number only went to voicemail. Over 15+ years, and hundreds of bookings with hotels.com I have never had this experience before.
Stayed 1 night in Mar 2025

8/10 Good

Krista

Stayed 4 nights in Mar 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

EXCELLENT!

Everything was clean y comfortable, but the outside of the hotel, trash everywhere! Inside de room was very clean. We liked our room, but outside, not much.
Stayed 1 night in Mar 2025