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SureStay Plus Hotel by Best Western Rocklin

2.5 star property

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Photo gallery for SureStay Plus Hotel by Best Western Rocklin

Individually furnished, desk, laptop workspace, iron/ironing board
Free breakfast
Suite, 1 King Bed, Non Smoking, Kitchen (with Single Sofabed, Full Kitchen) | Private kitchenette | Fridge, microwave, coffee/tea maker
Room amenity
Reception

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet friendly
  • Housekeeping
  • Parking included
  • 24/7 front desk
  • Free WiFi
$89
includes taxes & fees
Nov 4 - Nov 5

Explore the area

View in a map
4480 Rocklin Rd, Rocklin, CA, 95677
  • Place, Sierra College
    ‪8 min walk‬
  • Place, Quarry Park
    ‪10 min walk‬
  • Place, Westfield Galleria at Roseville
    ‪4 min drive‬
  • Airport, Sacramento, CA (SMF-Sacramento Intl.)
    ‪29 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

7.8 out of 10
Good
(6 reviews)
  • 285 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

7.4 out of 10
Good
(21 reviews)
  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Bathtub

7.8 out of 10
Good
(12 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

7.8 out of 10
Good
(18 reviews)
  • 280 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(48 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.0 out of 10
Good
(60 reviews)
  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Kitchen (with Single Sofabed, Full Kitchen)

Suite, 1 King Bed, Non Smoking, Kitchen (with Single Sofabed, Full Kitchen) | Room amenity

Suite, 1 King Bed, Non Smoking, Kitchen (with Single Sofabed, Full Kitchen)

  • Sleeps 3
  • 1 King Bed

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About this property

SureStay Plus Hotel by Best Western Rocklin

Rocklin hotel walkable to Sierra College
Along with coffee/tea in a common area, this smoke-free hotel has a business center and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Additionally, express check-out, a TV in a common area, and RV/bus/truck parking are onsite.
SureStay Plus Hotel by Best Western Rocklin offers 104 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished. 40-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Wireless Internet access is complimentary. This hotel offers access to a business center. A complimentary breakfast is offered. This business-friendly hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Onsite self parking is complimentary.

SureStay Plus Hotel by Best Western Rocklin is a smoke-free property.

A complimentary breakfast is offered.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free breakfast available
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Elevator (48 inch wide door)
  • Handrails in hallways (36 inches high)
  • Handrails in stairways (36 inches high)
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (36 inches high)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 20 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 20 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Heritage Express Rocklin
SureStay Plus Hotel Best Western Rocklin
Heritage Inn Express
Heritage Hotel Express Rocklin
Heritage Inn Express Rocklin Hotel Rocklin
Heritage Express
SureStay Plus Best Western Rocklin
Surestay Plus By Best Rocklin
SureStay Plus Hotel by Best Western Rocklin Hotel
SureStay Plus Hotel by Best Western Rocklin Rocklin
SureStay Plus Hotel by Best Western Rocklin Hotel Rocklin

Reviews

SureStay Plus Hotel by Best Western Rocklin Reviews

7.4

Good

7.4/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness
Rating 10 - Excellent. 402 out of 1013 reviews
Rating 8 - Good. 218 out of 1013 reviews
Rating 6 - Okay. 171 out of 1013 reviews
Rating 4 - Poor. 108 out of 1013 reviews
Rating 2 - Terrible. 114 out of 1013 reviews

Reviews

10/10 Excellent

Antoinette

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the breakfast, the pool and the smell of cleanliness as soon as you enter the foyer. The wonderful fresh smell of cleaning greets you as soon as you walk through the doors before you get to the front desk reception is very reassuring. The staff are amazingly attentive. From the receptionist to the cleaning crew. All very respectful and courteous. Thank you so much for always making us feel welcome here.
At the Swimming pool
Enjoying the sunset at one of the view point close by.
Stayed 2 nights in Jul 2025

2/10 Terrible

Rose

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had stay with them for 5 day, even though I requested a cleaning after the 3rd night they did not do it I had to sleep in filltre.
Stayed 5 nights in Jul 2025

4/10 Poor

sandy

It's very noisy there and hard to get any sleep, doors are banging all the time.
Stayed 1 night in Jul 2025

6/10 Okay

Becky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy and staff was great. The first room I was given had a broken door handle to get into the room and smelled like someone had just smoked a pack of cigarettes in it. I was given another room that had some interesting spots on the walls, a soft spot on the floor in front of the window and the tub drain would not open. I had to empty the tub using the trash can and pouring the water into the toilet. I have stayed here a few times before and never had a negative experience.
Stayed 1 night in Jul 2025

10/10 Excellent

Shawn

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

100% satisfied

Great deal for the price. Very pleasantly surprised!
Stayed 1 night in Jul 2025

2/10 Terrible

Finnegan

Stayed 1 night in Jul 2025

8/10 Good

Rebecca

Stayed 1 night in Jul 2025

10/10 Excellent

RAMON

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Ninad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff
Stayed 1 night in Jul 2025

10/10 Excellent

Robert

Traveled with group, Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Vicente

Liked: Staff & service, property conditions & facilities
It's nice cool pool
Stayed 1 night in Jul 2025

8/10 Good

tashina

Liked: Staff & service, property conditions & facilities
Breakfast was good.
Stayed 2 nights in Jul 2025

8/10 Good

Debi

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Monday at 8:23am there was no sausage on the buffet and the breakfast hours were till 9.
Stayed 2 nights in Jul 2025

6/10 Okay

Lennard Fredric

Traveled with family
Liked: Staff & service
Good experience overall.
Stayed 1 night in Jul 2025

10/10 Excellent

Roberto

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very comfortable hotel
Stayed 1 night in Jul 2025

10/10 Excellent

iva

Stayed 5 nights in Jul 2025

8/10 Good

Jennnifer, Citrus Heights

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Roberta

Business traveler
Liked: Cleanliness, staff & service, room comfort

Great value

Clean and comfortable
Stayed 1 night in Jul 2025

10/10 Excellent

brionna

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Jul 2025

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Iva

Liked: Cleanliness, staff & service
Stayed 4 nights in Jun 2025

10/10 Excellent

iva

Stayed 2 nights in Jun 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Michele, Village of Lakewood

Stayed 2 nights in Jun 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025