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DoubleTree by Hilton Sacramento

4.0 star property

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Photo gallery for DoubleTree by Hilton Sacramento

Lobby
2 bars/lounges
Business center
Exterior
Outdoor pool, sun loungers

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet friendly
  • Pool
  • Bar
  • Housekeeping
  • Breakfast available
  • Gym
$132
includes taxes & fees
Sep 21 - Sep 22

Explore the area

View in a map
2001 Point West Way, Sacramento, CA, 95815
  • Arden Fair Mall
    ‪3 min walk‬
  • Cal Expo
    ‪10 min walk‬
  • Cal Expo Race Track
    ‪16 min walk‬
  • Sacramento, CA (SMF-Sacramento Intl.)
    ‪19 min drive‬

Room options

View all photos for 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

1 King Bed, Accessible, Non Smoking

  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible

Combined shower/tub, free toiletries, hair dryer, towels

Deluxe Room, 1 King Bed, Accessible

  • Sleeps 3
  • 1 King Bed

View all photos for 2 Queen Beds, Accessible, Non Smoking

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(23 reviews)
  • 301 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Ocean View

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed, Ocean View

  • Sleeps 4
  • 1 King Bed

View all photos for Two Double Room

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Two Double Room

7.2 out of 10
Good
(30 reviews)
  • 301 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed

8.0 out of 10
Very good
(19 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Arden Wing)

Combined shower/tub, free toiletries, hair dryer, towels

Room, 1 King Bed (Arden Wing)

9.0 out of 10
Wonderful
(16 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Family Room, 2 Bedrooms

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Deluxe Family Room, 2 Bedrooms

  • 797 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Suite One King Bed Non-Smoking

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Suite One King Bed Non-Smoking

10.0 out of 10
Exceptional
(1 review)
  • 753 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Non Smoking

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Presidential Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking

Bathroom shower

Room, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 301 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Two Queen Room

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Deluxe Two Queen Room

  • 301 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for King Room

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

King Room

  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Room

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Deluxe King Room

10.0 out of 10
Exceptional
(4 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Hilton Sacramento Arden West

  • Pool
  • Hot Tub
  • Pet friendly
  • Free WiFi
3.8 out of 5, Good, 1,000 reviews
Hilton Sacramento Arden West

About this property

DoubleTree by Hilton Sacramento

4-star hotel in Point West
This hotel features an outdoor pool, a restaurant, and 2 bars/lounges. WiFi in public areas is free. Additionally, a 24-hour fitness center, a snack bar/deli, and a 24-hour business center are onsite.
DoubleTree by Hilton Sacramento offers 448 accommodations with MP3 docking stations and safes. Rooms open to balconies. Pillowtop beds feature down comforters. 55-inch flat-screen televisions come with premium cable channels.

Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

DoubleTree by Hilton Sacramento features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A computer station is located on site and wireless Internet access is complimentary.

Business amenities at this 4-star property consist of a 24-hour business center, meeting rooms, and limo/town car service. Event facilities measuring 32 square feet (3 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Onsite parking is available (surcharge).

Full breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
R.J. Grins - Onsite restaurant. Guests can enjoy drinks at the bar.
Twigs Cafe - This café serves breakfast, lunch, and dinner.
Twigs Lounge - This restaurant serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Room service (during limited hours) is available.

Languages

Bosnian, English, Farsi, Hindi, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transportation

  • Limo/town car service
  • Self parking on site (USD 12 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: USD 17.95 for adults and USD 9.95 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • R.J. Grins
  • Twigs Cafe
  • Twigs Lounge

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • 32 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1976
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 125 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 50 lbs per pet
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 0.3 percent tourism fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 17.95 for adults and USD 9.95 for children
  • Self parking fee: USD 12.00 per night
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free WiFi in public areas has a 2-device limit
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Hotel Sacramento
DoubleTree Hilton Sacramento
DoubleTree Sacramento
Hilton DoubleTree Sacramento
Sacramento DoubleTree
Sacramento DoubleTree Hilton
Doubletree By Hilton Sacramento Hotel Sacramento
DoubleTree Hilton Sacramento Hotel
DoubleTree by Hilton Sacramento Hotel
DoubleTree by Hilton Sacramento Sacramento
DoubleTree by Hilton Sacramento Hotel Sacramento

DoubleTree by Hilton Sacramento Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 292 out of 711 reviews
Rating 8 - Good. 128 out of 711 reviews
Rating 6 - Okay. 114 out of 711 reviews
Rating 4 - Poor. 81 out of 711 reviews
Rating 2 - Terrible. 96 out of 711 reviews

8.0/10

Cleanliness

7.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Jonathan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was nice
Stayed 1 night in May 2025

10/10 Excellent

HARRISON

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel
Stayed 1 night in May 2025

2/10 Terrible

Andre

Found roach in my room
Stayed 1 night in May 2025

10/10 Excellent

Mark

Stayed 1 night in May 2025

10/10 Excellent

janet

Business traveler
Liked: Amenities, property conditions & facilities
The convergence of all those hotels into a unique main lobby. Very cool!
Stayed 1 night in May 2025

8/10 Good

Gustavo, Redding

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property.
Stayed 1 night in May 2025

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Ashley

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

HORRIBLE

The AC didn’t work at all. It was almost 80 degrees in my hotel. The bed was dirty, the bathroom was dirty. They wouldn’t let me check in on time. Overall it was a horrible experience. The customer service was horrendous. I will never ever book here again. I do not recommend at all.
Stayed 1 night in May 2025

6/10 Okay

Jennifer

Liked: Cleanliness, staff & service
Hot rooms. Doors that didn't open and forced you to have to walk a lot further. Was clean and decent.
Stayed 1 night in May 2025

8/10 Good

Vy, Marina

Stayed 2 nights in May 2025

8/10 Good

kristi

Stayed 4 nights in May 2025

10/10 Excellent

Kirkley

Stayed 2 nights in May 2025

2/10 Terrible

Kayla

Business traveler
Disliked: Staff & service

Disappointed customer

We were very disappointed in the customer service. Manager checked us in and didn’t write room number on the key slip and we had to go to every room on both floors to see if the keys worked, while carrying all our luggage on a hot day . We tried to call front the phone number to the hotel to get to front desk and no one answered. We called 3 times, since the front desk was pretty far, my husband had to get in the car to drive to the front desk . Finally I had to go to a friends room to use her room phone to get to front desk. Worker apologize and said it was busy but when we checked in, there was no one in line. When my husband got to the front desk, she pretended that she didn’t when we checked in, it had only been 10 minutes. Parking gate was broken and we were late to a volleyball tournament. Had to drive to the other end to get out. I will never stay there again.
Stayed 2 nights in May 2025

8/10 Good

Ramanjot

Stayed 1 night in Mar 2025

4/10 Poor

Phillip

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Check the A/C is working in the room

The AC was not cooling in my room and it was warm and stuffy. Engineering tried to fix but unsuccessfully. After 3 hours of waiting, we got offered a new room. The AC in the new room was working a bit better but it was still uncomfortable.
Stayed 1 night in May 2025

2/10 Terrible

Dan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Abraham

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Clean

Great rooms and cleanliness. Only downside to my trip was the accommodation of rooms. I booked two rooms and was told I was able to get joint rooms, or atleast next to each other. However, at check in, they said the only rooms available was one on the first floor, and the other on the third floor. Eventually, another one of the receptionists was able to work something out and accommodate the rooms for our group. She was very understanding and was able to honor our accommodation as it had been guaranteed previously.
Stayed 1 night in May 2025

10/10 Excellent

George

Stayed 2 nights in Apr 2025

10/10 Excellent

chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

margo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Elodia

Stayed 1 night in Apr 2025

10/10 Excellent

Da'Nay

Stayed 3 nights in Apr 2025

10/10 Excellent

Christina

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean the only thing i wish the water pressure was better in the shower
Stayed 2 nights in Apr 2025