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No air con so the weather had a big bearing on my overall experience but hotel was great overall.

Nice. But parking is expensive

Great location. Helpful, friendly staff- especially Finn, a standout, especially with our kids. Proximity to public transport was a big bonus. Discounted easy access to Hagenbeck Zoo and the Tropen Aquarium was a bonus!

The hotel was clean, staff was helpful.. Check in was good. However, it was on a busy roundabout with hundreds of trucks daily. As someone from North America relying on air conditioning, the room was dreadfully hot. As one could not always keep the windows open because of street traffic it made for unpleasant sleeping. We were there for 6 nights. If coming in the summer, Hamburg is getting hotter. Pick a place with AC if you are used to it. I know many Europeans did not mind as our hotel was full of them..

The hotel is beautiful, really modern and the rooms are huge. A huge bed with a separate shower and toilet. The only downside of the rooms is that they are pretty dark and no air con (though they were providing fans). The bar is lovely, with a great drinks selection. A short walk to many restaurants and nearby train stations, a great hub to base yourself if visiting Hamburg.