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Hotel de Bourgtheroulde, Autograph Collection

5.0 star property

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Photo gallery for Hotel de Bourgtheroulde, Autograph Collection

Cocktail bar, pool views, open daily
Minibar, in-room safe, individually decorated, individually furnished
Sauna, hot tub, steam room, Turkish bath, body treatments, hydrotherapy
Terrace/patio
Indoor pool

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Gym

Explore the area

Map
15 Place de la Pucelle, Rouen, Seine-Maritime, 76000
  • Rouen Cathedral
    ‪7 min walk‬
  • Tour Jeanne d'Arc
    ‪10 min walk‬
  • Charles Nicolle Hospital
    ‪6 min drive‬
  • Rouen (URO-Rouen - Seine Valley)
    ‪16 min drive‬

Room options

View all photos for Traditional Double Room

Minibar, in-room safe, individually decorated, individually furnished

Traditional Double Room

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Traditional Twin Room

Minibar, in-room safe, individually decorated, individually furnished

Traditional Twin Room

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Modern Double Room

Modern Double Room | Minibar, in-room safe, individually decorated, individually furnished

Modern Double Room

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Prestige Suite

Minibar, in-room safe, individually decorated, individually furnished

Prestige Suite

  • 430 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Privilege Double Room Courtyard View

Minibar, in-room safe, individually decorated, individually furnished

Privilege Double Room Courtyard View

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Traditional double room, 1 king size bed

Minibar, in-room safe, individually decorated, individually furnished

Traditional double room, 1 king size bed

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Privilege Double Room city view

Minibar, in-room safe, individually decorated, individually furnished

Privilege Double Room city view

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege Double Room city view

Minibar, in-room safe, individually decorated, individually furnished

Privilege Double Room city view

  • 322 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel de Bourgtheroulde, Autograph Collection

5-star hotel in Rouen City Centre
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite. Housekeeping is available on request.
Hotel de Bourgtheroulde, Autograph Collection offers 78 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Smart televisions come with cable channels and Netflix. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

This Rouen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
Spa du Drap d'Or has 8 treatment rooms. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
In addition to a full-service spa, Hotel de Bourgtheroulde, Autograph Collection features an indoor pool and a sauna. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This 5-star property offers access to 4 meeting rooms and limo/town car service. Event facilities measuring 4306 square feet (400 square meters) include conference space. This luxury hotel also offers a fitness center, spa services, and a library. Onsite parking is available (surcharge), along with a car charging station.

Hotel de Bourgtheroulde, Autograph Collection is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
L'Aumale - Onsite brasserie.
L Atrium - This cocktail bar overlooks the pool. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Valet parking on site (EUR 27 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 28 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • L Atrium
  • L'Aumale

Things to do

  • 18-hole adjacent golf course
  • Art gallery
  • Designer stores
  • Full-service spa
  • Golf caddies
  • Golf carts
  • Gym
  • Indoor pool
  • Library
  • Piano
  • Sauna
  • Steam room

Family friendly

  • Changing table
  • Children's games
  • Highchair
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 4 meeting rooms
  • 4,306 square feet of conference space

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Netflix
  • Smart TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 110

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 60.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.35 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 28.00 per person
  • Valet parking fee: EUR 27 per day
  • Pet fee: EUR 25.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: EUR 110 (subject to availability)
  • Rollaway bed fee: EUR 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Pool access available from 7:00 AM to 10:00 PM
Reservations are required for golf tee times and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

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Hotel de Bourgtheroulde, Autograph Collection Hotel Rouen

Hotel de Bourgtheroulde, Autograph Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 550 out of 795 reviews
Rating 8 - Good. 172 out of 795 reviews
Rating 6 - Okay. 42 out of 795 reviews
Rating 4 - Poor. 19 out of 795 reviews
Rating 2 - Terrible. 12 out of 795 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Dokyun, New York

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking is good
Stayed 1 night in Feb 2025

10/10 Excellent

Amy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful property close to all that Rouen has to offer. Our room was lovely and comfortable. The staff was extremely friendly and helpful. We truly enjoyed our stay and will definitely chose to stay here again in future visits to Normandy and Rouen.
Stayed 4 nights in Jan 2025

10/10 Excellent

Jill

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Staff, Great Location and Fun Atmosphere!!! xx
Stayed 1 night in Jan 2025

10/10 Excellent

Eric

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Séjour trop court - c’est top!

Bel endroit, accueil chaleureux, service charmant. Petit-dej un peu cher! On souhaite qu’avoir eu plus qu’une nuit pour profiter du spa et de la piscine.
Stayed 1 night in Jan 2025

10/10 Excellent

Jennifer

Stayed 1 night in Dec 2024

8/10 Good

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Charlotte

Traveled with family
Liked: Cleanliness, staff & service, amenities
For a 5 star hotel it was a little tired…it was more like a good 4 star hotel…
Stayed 1 night in Dec 2024

8/10 Good

Chris

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Maryvonne

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

EXCELLENT

Une qualité d'accueil remarquable de tous Parfait ! (un petit regret: que vous ne proposiez plus les huitres comme autrefois au bar…)
Stayed 2 nights in Nov 2024

10/10 Excellent

Didier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Pascale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

PHILIPPE

Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First class staffs and service. Amazing breakfast. Will definitely come again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Georgina

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

TRACIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Stunning hotel, very good location and excellent staff. Very happy with Pierre especially, very friendly and accommodating to our requests. Only slight downside is that the spa staff weren’t very friendly at all, in fact quite rude
Stayed 2 nights in Oct 2024

10/10 Excellent

Virginia

Liked: Cleanliness
Everyone was spectacular!! All your staff was pleasant and went well beyond to make sure we had a wonderful stay.
Stayed 3 nights in Oct 2024

10/10 Excellent

Antonio

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Set within a 15th-century building in the heart of the historical city center, this hotel is truly remarkable. The property blends historic charm with modern comforts, and the staff is exceptionally friendly and attentive. The rooms are clean and well-maintained, and the spa facilities offer a luxurious, relaxing experience.
Stayed 1 night in Sep 2024

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it here!
Stayed 1 night in Sep 2024

8/10 Good

Virginie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Bill

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

MARTIN

Poor service, avoid

This was the first night of our honeymoon, they made no effort with this at all. And for the cost of the room this was really poor. We couldn’t wait to leave.
Stayed 1 night in Aug 2024

10/10 Excellent

Paulus

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
fabulous hotel
Stayed 1 night in Aug 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I know my husband responded but the hotel was amazing , the staff are so friendly and helpful and Rouen is beautiful with an amazing centre , can’t thank the staff enough as we both turned up tired and with a rotten cold and they just made us so welcome thankyou
Stayed 1 night in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024