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Home2 Suites by Hilton Rochester Henrietta, NY

3.0 star property

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Photo gallery for Home2 Suites by Hilton Rochester Henrietta, NY

Enjoy al fresco dining and cooking at this outdoor patio, featuring comfortable seating and a grill.
Fully equipped kitchen with a refrigerator, microwave, and sink. Enjoy a desk, TV, and comfortable bed.
Relax in a clean and contemporary space with two single beds, a sofa, and a vibrant rug.
Relax in this stylish room with a flat-screen TV, comfortable sofa, and dining area.
Relax in style with a sofa, fire pit, and comfortable seating under a shaded pergola.

Popular amenities

  • Pool
  • Pet friendly
  • Laundry
  • 24/7 front desk
  • Parking included

Explore the area

Map
999 Jefferson Road, Rochester, NY, 14623
  • University of Rochester
    ‪5 min drive‬
  • Strong Memorial Hospital
    ‪6 min drive‬
  • Rochester Institute of Technology
    ‪7 min drive‬
  • Rochester, NY (ROC-Greater Rochester Intl.)
    ‪8 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Roll-in Shower)

Room, 1 Queen Bed, Accessible, Non Smoking (Roll-in Shower) | Living area | Flat-screen TV

Room, 1 Queen Bed, Accessible, Non Smoking (Roll-in Shower)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Accessible, Bathtub

Hair dryer, towels, soap, shampoo

Suite, 1 Queen Bed, Accessible, Bathtub

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Accessible, Non Smoking (Mobility & Hearing)

Suite, 1 Queen Bed, Accessible, Non Smoking (Mobility & Hearing) | Bathroom | Hair dryer, towels, soap, shampoo

Suite, 1 Queen Bed, Accessible, Non Smoking (Mobility & Hearing)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio, 2 Queen Beds, Accessible, Bathtub

Studio, 2 Queen Beds, Accessible, Bathtub | Living area | Flat-screen TV

Studio, 2 Queen Beds, Accessible, Bathtub

9.8 out of 10
Exceptional
(15 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(57 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Bathtub

Studio, 1 King Bed, Accessible, Bathtub | Desk, laptop workspace, blackout drapes, iron/ironing board

Studio, 1 King Bed, Accessible, Bathtub

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed

Studio, 2 Queen Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Accessible, Non Smoking (Hearing)

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio, 1 King Bed, Accessible, Non Smoking (Hearing)

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking

Suite, 1 Queen Bed, Non Smoking | Living area | Flat-screen TV

Suite, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 4
  • 1 Queen Bed

Similar properties

Welcome to our hotel, featuring a modern entrance with a glass canopy and ample parking for guests.

Hampton Inn & Suites Rochester/Henrietta

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.5 out of 5, Wonderful, (1000)
$194 nightly
The price is $194 total
includes taxes & fees
Hampton Inn & Suites Rochester/Henrietta

About this property

Home2 Suites by Hilton Rochester Henrietta, NY

3-star Rochester hotel with indoor pool
This hotel features an indoor pool, a fitness center, and a snack bar/deli. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center. Housekeeping is available on request.
Home2 Suites by Hilton Rochester Henrietta, NY offers 89 accommodations with coffee/tea makers and hair dryers. Accommodations have separate sitting areas and are furnished with double sofa beds. Flat-screen televisions are featured in guestrooms. Full-sized refrigerators/freezers and microwaves are provided.

This Rochester hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Home2 Suites by Hilton Rochester Henrietta, NY features an indoor pool and a fitness center. The hotel offers a snack bar/deli. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center and a meeting room. Event facilities measuring 603 square feet (56 square meters) include conference space. This business-friendly hotel also offers a library, barbecue grills, and gift shops/newsstands. Complimentary self parking is available on site, along with a car charging station.

Home2 Suites by Hilton Rochester Henrietta, NY has designated areas for smoking.

A complimentary on-the-go breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Library

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business center
  • 603 square feet of conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2014
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay, plus a deposit of USD 125 per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls and an off-leash area are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: USD 125 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 9:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Home2 Suites Hilton Henrietta
Home2 Suites Hilton Henrietta Hotel
Home2 Suites Hilton Henrietta Hotel Rochester NY
Home2 Suites Hilton Rochester Henrietta NY
Home2 Suites Hilton Rochester Henrietta NY Hotel
Home2 Suites by Hilton Rochester Henrietta NY
Home2 Suites by Hilton Rochester Henrietta NY
Home2 Suites by Hilton Rochester Henrietta, NY Hotel
Home2 Suites by Hilton Rochester Henrietta, NY Rochester
Home2 Suites by Hilton Rochester Henrietta, NY Hotel Rochester

Home2 Suites by Hilton Rochester Henrietta, NY Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 501 out of 1000 reviews
Rating 8 - Good. 232 out of 1000 reviews
Rating 6 - Okay. 122 out of 1000 reviews
Rating 4 - Poor. 81 out of 1000 reviews
Rating 2 - Terrible. 64 out of 1000 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tyshawn

Stayed 1 night in Apr 2025

10/10 Excellent

Tyshawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything the front desk lady was so winded and beautiful
Stayed 1 night in Apr 2025

10/10 Excellent

Kelley, McGraw

Stayed 1 night in Apr 2025

10/10 Excellent

Kelley, McGraw

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Home2 suites is perfect is you are looking to stay more than a couple days
Stayed 3 nights in Apr 2025

2/10 Terrible

Chiara

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

6/10 Okay

Stacey

Traveled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

Don’t swim here

Poorly maintained hotel. First room wreaked of dog pee, had a sticky entry and there were no rooms matching the one we booked to replace it. Nothing offered to appease the difference in space. Then the only night we could swim, the pool was green, cloudy and had no chlorine in it. We brought test strips to make sure it was safe for our son to swim (who was getting treatments at Strong that week) and there was no chlorine showing at all in the pool. Front desk only offered a 5 minute drive down to a holiday inn, which really was not practical at all given the circumstances. They offered no other solution and kept the pool open. Then I sent in an official written complaint later that evening and they offered the night off. The pool condition did not change at all during our stay, which is scary. The room was comfortable, but the bathroom was not very clean and there were gross stains on the couch. Lots of hairs in corners of the shower and floors. Not major, but also every night I went to make tea, the hot water was luke warm and the girl at the desk had to get me a cup. Same girl each night, so maybe there is a connection. It served its purpose for us having a full sized fridge and means to cook, but I would look at a different hotel next time.
Stayed 3 nights in Apr 2025

8/10 Good

Verified traveler

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Guests often had their trash and dirty towels thrown in the hallways. Could hear my neighbors TV and when they would drop their toilet seats
Stayed 12 nights in Apr 2025

10/10 Excellent

Dr. Lynn, Malone

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accessible, great price, easy parking, great breakfast, friendly staff.
Stayed 2 nights in Apr 2025

10/10 Excellent

Emmalay

Stayed 2 nights in Mar 2025

10/10 Excellent

Brittney

Stayed 1 night in Mar 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

2/10 Terrible

Charles

Business traveler
Disliked: Staff & service

Thieves hotels.com and home2

Took my money so did hotels.com im do e using this company
Stayed 1 night in Mar 2025

10/10 Excellent

Amy

Traveled with group, Traveled with partner
The room was very large, spacious, and clean. The staff was very friendly and accommodating. Would recommend
Stayed 1 night in Apr 2025

6/10 Okay

Angela, Rahway

Property is a bit old and dated. Average.
Stayed 3 nights in Mar 2025

10/10 Excellent

Terry

Stayed 2 nights in Mar 2025

8/10 Good

Patti Jean, Longwood

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are wonderful
Stayed 2 nights in Mar 2025

10/10 Excellent

Ashley

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay, convenient location. This is my go-to hotel stay when in the Rochester area.
Stayed 2 nights in Mar 2025

6/10 Okay

Dianna

Traveled with family
Liked: Cleanliness, room comfort
Rooms were a good size. Shower handle in the restroom fell off and needs repair. The bathroom door lock also did not work and needs repair. Loud group staying in the same hallway interrupted sleep all night long continuing through until 6:30am
Stayed 1 night in Mar 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Asya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large rooms, good condition, for the price
Stayed 1 night in Mar 2025

2/10 Terrible

Aaron, Marysville

Traveled with family
Disliked: Property conditions & facilities
Called front desk multiple times about the noisy neighbors. The walls are paper thin. They started with night club music at 9pm and its still going at 3am with loud conversation, laughing and music. Called front desk again and asked them to find them a conference room for their all night meeting.

4/10 Poor

Wanda

Stayed 1 night in Mar 2025

10/10 Excellent

Anthony

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and clean
Stayed 1 night in Mar 2025

10/10 Excellent

Ron

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Paula

Traveled with family and small children, Traveled with group
We had 4 rooms and 2 of our rooms had leftover guest clothing in the drawers. Carpeted area was not cleaned properly. Overall it was a decent stay but we would not return. Breakfast was cold and eggs obviously old.
Stayed 2 nights in Mar 2025