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Wyndham Rochester Downtown

Property class: 3

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Photo gallery for Wyndham Rochester Downtown

A hotel with a modern design, featuring a prominent 'WYNDHAM' sign on the building.
A spacious lobby with leather sofas, a reception desk, and an ATM.
Breakfast area
A hotel lobby with a grand staircase, a sign reading "GRAND BALLROOM", and a carpeted floor.
A modern hotel room with a large window offering a view of the cityscape, a round ceiling light, and a dining area with a table and chairs.

Reviews

5.4 out of 10

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
70 State St, Rochester, NY, 14614
  • Place, Blue Cross Arena
    ‪5 min walk‬
  • Place, Rochester Riverside Convention Center
    ‪5 min walk‬
  • Place, Strong
    ‪15 min walk‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪15 min drive‬

Room options

View all photos for King Room-Non-Smoking

A hotel room with a large bed, a desk, a chair, and two bedside lamps.

King Room-Non-Smoking

  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for 2 Queen Beds Room, Non-Smoking

A hotel room with two beds, a desk with a computer, a TV, and a chair.

2 Queen Beds Room, Non-Smoking

  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for 2 Queen Beds, Mobility/Hearing Accessible Room, Roll-in Shower, Non-Smoking

A hotel room with two beds, a desk, a chair, a TV, and a lamp.

2 Queen Beds, Mobility/Hearing Accessible Room, Roll-in Shower, Non-Smoking

  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Executive Suite, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, desk, blackout drapes, iron/ironing board

Executive Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Executive Suite, Multiple Beds, Non Smoking

Executive Suite, Multiple Beds, Non Smoking | Premium bedding, desk, blackout drapes, iron/ironing board

Executive Suite, Multiple Beds, Non Smoking

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free wired internet

View all photos for Room, 1 King Bed, Hearing Accessible, Non Smoking (Mobility, Roll-in Shower)

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Hearing Accessible, Non Smoking (Mobility, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 2 Queen Beds, Hearing Accessible, Non Smoking (Mobility, Roll-in Shower)

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Hearing Accessible, Non Smoking (Mobility, Roll-in Shower)

  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Room, 2 Queen Beds, Hearing Accessible, Non Smoking (Mobility,Bathtub w/ Grab Bars)

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Hearing Accessible, Non Smoking (Mobility,Bathtub w/ Grab Bars)

  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Room, 1 King Bed, Hearing Accessible, Non Smoking (Mobility,Bathtub w/ Grab Bars)

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Hearing Accessible, Non Smoking (Mobility,Bathtub w/ Grab Bars)

  • Sleeps 2
  • 1 King Bed
  • Free wired internet

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About this property

Wyndham Rochester Downtown

3-star hotel in Downtown Rochester
2 restaurants, a 24-hour fitness center, and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include a conference center, a business center, and conference space. Housekeeping is available on request.
Wyndham Rochester Downtown offers 217 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 50-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Rochester hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3-star property consist of a business center and 5 meeting rooms.

A computer station is located on site and wired and wireless Internet access is complimentary. Event facilities measuring 15024 square feet (1396 square meters) include a conference center. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and multilingual staff. Onsite parking is available (surcharge).

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
River Club - This restaurant serves breakfast only. Open daily.
State Street Bar & Grill - This restaurant serves dinner and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Secured, covered self parking on site (USD 5 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 6 to 13.95 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • River Club
  • State Street Bar & Grill

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 5 meeting rooms
  • Business center
  • Computer station
  • Conference center (15,024 square feet of space)

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 1968
  • Designated smoking areas
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from June 11 2026 to December 31 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
An off-leash area is available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 6.00 to 13.95 per person
  • Covered self parking fee: USD 5 per day (in/out privileges)
  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Rochester Plaza
Rochester Plaza Hotel
Holiday Inn Rochester Downtown Hotel
Holiday Inn Rochester Downtown
Holiday Inn Rochester
Holiday Inn Mayo Clinic
Rochester Holiday Inn

Wyndham Rochester Downtown Reviews

Reviews

5.4
Rating 10 - Excellent. 193 out of 1000 reviews
Rating 8 - Good. 155 out of 1000 reviews
Rating 6 - Okay. 144 out of 1000 reviews
Rating 4 - Poor. 172 out of 1000 reviews
Rating 2 - Terrible. 336 out of 1000 reviews

6.0/10

Cleanliness

6.4/10

Staff & service

4.8/10

Amenities

5.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

sammie

Liked: Cleanliness, staff & service
Very nice place
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Benoit

Liked: Staff & service
The hotel had better days
Stayed 1 night in Apr 2026
Verified review

4/10 Poor

TE

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff was so nice, very accommodating, very helpful. Great people work there. Awesome front desk gentleman named William. He was so helpful.
Stayed 2 nights in May 2026
Verified review

2/10 Terrible

Shayra Liz

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is catfish
Stayed 3 nights in May 2026
Verified review

6/10 Okay

lafarren

Liked: Staff & service, amenities
Great
Stayed 1 night in May 2026
Verified review

10/10 Excellent

sammie

Liked: Cleanliness, staff & service
The staff are very nice
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Jeselyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Leonard

Liked: Staff & service, amenities, property conditions & facilities
The staff was always helpful and accommodating to my needs. The breakfast was good and met my expectations. There was self parking on the premises. Also the room itself was very clean, everything worked, I would definitely stay there again. Also there was a wine bar directly across the street and a nice food selection.
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Anna

Liked: Cleanliness, staff & service, amenities
The hotel was clean and the staff very pleasant and helpful. Unfortunately they were having problems with the A/C and it was hot in the room. There was a window open for some cool air, but we were unable to close it so it was pretty noisy all night due to outside noises. Great downtown location and plenty of parking. The breakfast was excellent, plenty of food and really good coffee.
Stayed 1 night in May 2026
Verified review

2/10 Terrible

Dwight

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was the worst I've ever stayed in and I will not stay at Wyndham hotel ever again
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

sammie

Liked: Cleanliness, staff & service
Very relaxing
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Danyell

It need food vending machines the bar but other then that it was great
Stayed 3 nights in Mar 2026
Verified review

6/10 Okay

Steven

Liked: Staff & service
Disliked: Property conditions & facilities
Breakfast was fine. The AC wasn't working and several parts of the building/property were not very clean.
Stayed 1 night in May 2026
Verified review

2/10 Terrible

Jess

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
No a/c, one elevator, faulty doors, no shower curtain, cold breakfast…legendarily bad stay
Stayed 3 nights in May 2026
Verified review

2/10 Terrible

BHASKAR

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible breakfast
Stayed 3 nights in May 2026
Verified review

4/10 Poor

Mark

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel was poorly-maintained and the air-con wasn't functioning. The pool was out of use and there was generally a dirty feel. However, there was a bed to sleep in and it is in a decent, central location.
Stayed 7 nights in May 2026
Verified review

2/10 Terrible

Sandra

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Terrible property
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

sammie

Liked: Cleanliness, staff & service
Loved it
Stayed 1 night in Mar 2026
Verified review

2/10 Terrible

Darian

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The air conditioning is out and no one mentioned it before we checked in.
Stayed 1 night in Jun 2026
Verified review

2/10 Terrible

Diandra

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a good choice at this time. Not managed well.
Stayed 6 nights in Jun 2026
Verified review

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No AC at the property. Staff stated "room service is currently unavailable, we're working on that" when asked if rooms could be cleaned after three nights. Broken doors & elevetors, dirty stained sheets. Stay at the Hyatt.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

sammie

Liked: Cleanliness, staff & service
Love it
Stayed 1 night in Mar 2026
Verified review

2/10 Terrible

CAROL

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was horrible. Do not go there. From the minute we parked our car the parking lot was filthy derelict hanging around. Even the staff behind the desk were slovenly. They put us in a handicap room the farthest away you could possibly get. In the middle of the night there was gun shootings outside the hotel. Do not stay here.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

sammie

Liked: Cleanliness, staff & service
Love it
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

sammie

Liked: Cleanliness, staff & service
Very quite
Stayed 1 night in Mar 2026