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Comfort Suites Rochester Henrietta University Area

2.5 star property

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Photo gallery for Comfort Suites Rochester Henrietta University Area

Exterior
Coffee service
Lobby
Desk, laptop workspace, blackout drapes, iron/ironing board
Free daily on-the-go breakfast

Reviews

6.8 out of 10

Popular amenities

  • Parking available
  • Pet friendly
  • Gym
  • Laundry
  • 24/7 front desk
$106
includes taxes & fees
Oct 12 - Oct 13

Explore the area

View in a map
2085 Hylan Dr, Rochester, NY, 14623
  • Place, Marketplace Mall
    ‪13 min walk‬
  • Place, University of Rochester
    ‪7 min drive‬
  • Place, Rochester Institute of Technology
    ‪8 min drive‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪10 min drive‬

Room options

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, Multiple Beds, Accessible, Non Smoking

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed

  • 336 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite (2 Queen Beds and 1 Sofa Bed )

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite (2 Queen Beds and 1 Sofa Bed )

  • 372 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

Comfort Suites Rochester Henrietta University Area

Rochester hotel with free weekday breakfast
Along with a fitness center, this smoke-free hotel has self parking and coffee/tea in a common area. Free on-the-go breakfast and free WiFi in public areas are also provided. Additionally, dry cleaning, a 24-hour front desk, and a computer station are onsite. Housekeeping is not available.
Comfort Suites Rochester Henrietta University Area offers 66 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Flat-screen televisions come with cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations.

This Rochester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers a fitness center, a picnic area, and coffee/tea in a common area. Parking is available onsite for a surcharge.

Comfort Suites Rochester Henrietta University Area is a smoke-free property.

A complimentary on-the-go breakfast is served on weekdays between 6 AM and 9 AM and on weekends between 7 AM and 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 5 per stay; includes in/out privileges)
  • RV/bus/truck parking on site

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • No housekeeping service

Business services

  • Computer station

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 5.00 per stay (in/out privileges)
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Property is also known as

Comfort Suites Hotel Rochester
Comfort Suites Rochester
Comfort Suites
Comfort Suites Rochester Henrietta University Area Hotel
Comfort Suites Rochester Henrietta University Area Rochester

Reviews

Comfort Suites Rochester Henrietta University Area Reviews

6.8

6.8/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness
Rating 10 - Excellent. 280 out of 1005 reviews
Rating 8 - Good. 246 out of 1005 reviews
Rating 6 - Okay. 182 out of 1005 reviews
Rating 4 - Poor. 140 out of 1005 reviews
Rating 2 - Terrible. 157 out of 1005 reviews

Reviews

10/10 Excellent

SHELDON

Excellent
Stayed 4 nights in Jul 2025

4/10 Poor

chaitanya

Traveled with family
Disliked: Staff & service, amenities
Need more Maintanance Need to maintain exact timings for breakfast Some patients need to have food early morning And pool also
Stayed 1 night in Jul 2025

4/10 Poor

Gina

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Deposit Hidden till Check In

Family members and I stayed here for 1 night it's super easy to find and still close enough to tons of different activities and food. We had a very good stay and enjoyed out time there. However, I did not enjoy find out about the deposit that was never disclosed and wasn't listed on the papers I signed I only found out about it while looking at my bank information. And when I questioned staff about the charge and one was very friendly and explained that at checkout the deposit would be released (okay perfect or so I thought). At checkout I personally checked out instead of just dropping the card off that Gentleman was not nice and annoyed that I would even be asking about it and stated it would be issued back in 5 to 10 business days when I question him, he just sighed and looked annoyed. Aside from the whole deposit issue the pool was freezing and not in a refreshing type of way I'm talking cold!!! Aside from that it was in a great location but I don't think I would stay here again.
Stayed 1 night in Jun 2025

10/10 Excellent

Wami

Liked: Cleanliness, property conditions & facilities
Walkable to downtown Niagara Falls!
Stayed 1 night in Jun 2025

8/10 Good

Jaimy

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Jared

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 2 nights in Jun 2025

6/10 Okay

DONALD

Traveled with family
Disliked: Cleanliness, staff & service, amenities
No service avaiable. Free breakfast served at 7 am on weekends . Too late for our schedule. Now added $5 parking fee.
Stayed 2 nights in Jun 2025

10/10 Excellent

Kenneth

Liked: Amenities
Yed
Stayed 1 night in Jun 2025

8/10 Good

James

Stayed 1 night in Jun 2025

4/10 Poor

Heather

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Govardhana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

JAMES, STAFFORD

Business traveler
Disliked: Property conditions & facilities
Terrible
Stayed 1 night in Jun 2025

6/10 Okay

Jeanette

Disliked: Property conditions & facilities
Room 222 needs a lot of TLC. When I told the morning manager. about the issues, ie, the drain in the bathroom was slow, the bathtub needed new caulking, the refrigerator was freezing food, he didn't seem to care. There are major potholes on the driveway that can't be missed and should be fixed. Not impressed with the property nor the staff.
Stayed 2 nights in Jun 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you
Stayed 2 nights in Jun 2025

8/10 Good

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, found great restaurant, Momma G’s.
Stayed 1 night in Jun 2025

8/10 Good

Geneva

Business traveler, Traveled with partner
Disliked: Property conditions & facilities
It’s okay the room was very clean , the property can use some upgrades … I was very surprised at how nice the room was because as I’m walking through the hotel it didn’t look or smell to great . Until we got in the room then it smelled and looked great.
Stayed 1 night in Jun 2025

4/10 Poor

Kim

Traveled with partner
They charge you for parking. Rooms are outdated and trash was in the cans when we checked into our room.
Stayed 2 nights in Jun 2025

2/10 Terrible

Tammie

Traveled with family and small children
Liked: Amenities
Disliked: Property conditions & facilities
Nice pool, good size rooms, great location, breakfast was great. Service was poor. Desk attendants did not even try to help with anything we asked for. 50 kids came from a neighboring hotel and we couldnt even get on our pool and that facility refused to let us use the laundry room even after the manager sent us over there. We got stuck on the elevator and had to use the stares carying a very heavy toddler up and down the stairs continually. 1 of us has a bad knee and popped out of socket because of it. And our room smelled like urine and made everything we had smell like urine. The while weekend was just a mess and the staff did nothing to try and help
Stayed 2 nights in Jun 2025

8/10 Good

Candace

Liked: Cleanliness, staff & service, property conditions & facilities
Nice & quiet location
Stayed 1 night in Jun 2025

6/10 Okay

Melissa

Liked: Property conditions & facilities
Room was decent but bathroom fan was not working. Door was kind of difficult and there was strange, brown residue on window, not sure if it was adhesive? Also, dry wall issues in ceiling above bed. TV remote didn't have correct command button to fix cable issues, one channel was stuck and 4-5 channels weren't working.
Stayed 3 nights in Jun 2025

10/10 Excellent

Yuan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room is big! Great for family trips.
Stayed 1 night in Jun 2025

8/10 Good

Nicole

Stayed 3 nights in Jun 2025

8/10 Good

Sherry

Stayed 4 nights in Jun 2025

10/10 Excellent

Darlene

Liked: Amenities, property conditions & facilities
It was very clean
Stayed 1 night in Jun 2025

10/10 Excellent

Xhavit

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 2 nights in Jun 2025