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Mercure Manchester Norton Grange Hotel & Spa

4.0 star property

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Photo gallery for Mercure Manchester Norton Grange Hotel & Spa

Indoor pool, sun loungers
Exterior
Exterior
Bar (on property)
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

$94
includes taxes & fees
Nov 27 - Nov 28

Explore the area

View in a map
Manchester Road, Castleton, Rochdale, England, OL11 2XZ
  • Place, Rochdale Canal
    ‪3 min walk‬
  • Place, Team Karting
    ‪3 min drive‬
  • Place, Tandle Hill Country Park
    ‪3 min drive‬
  • Airport, Manchester (MAN)
    ‪29 min drive‬

Room options

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed | Desk, laptop workspace, blackout drapes, iron/ironing board

Privilege, Room, 1 Double Bed

8.4 out of 10
Very good
(12 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Twin Beds

Classic Room, 2 Twin Beds | Desk, laptop workspace, blackout drapes, iron/ironing board

Classic Room, 2 Twin Beds

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds | Desk, laptop workspace, blackout drapes, iron/ironing board

Family Room, Multiple Beds

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Double Bed

8.8 out of 10
Excellent
(46 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 1 Double Bed with Sofa bed

Family Room, 1 Double Bed with Sofa bed | Desk, laptop workspace, blackout drapes, iron/ironing board

Family Room, 1 Double Bed with Sofa bed

  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

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Lobby
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About this property

Mercure Manchester Norton Grange Hotel & Spa

4-star hotel in Castleton
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a snack bar/deli are onsite. Housekeeping is available on request.
Mercure Manchester Norton Grange Hotel & Spa offers 81 air-conditioned accommodations with hair dryers and irons/ironing boards. Televisions come with satellite channels. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.

Children under 16 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub without adult supervision. Guests under 16 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Naturel has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

In addition to a full-service spa, Mercure Manchester Norton Grange Hotel & Spa features an indoor pool and a health club. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of 9 meeting rooms and coworking spaces. This Victorian hotel also offers a children's pool, a hot tub, and a sauna. Complimentary self parking is available on site. A total renovation of this property was completed in August 2024.

Mercure Manchester Norton Grange Hotel & Spa is a smoke-free property.

English breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 10:30 AM.
Pickwick Bar & Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 12 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Pickwick Bar & Restaurant

Things to do

  • 18-hole adjacent golf course
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Games
  • Health club
  • Hot tub
  • Indoor pool
  • Pilates classes
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • Children's games
  • Children's pool
  • Children's toys
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Proposal/romance packages

Business services

  • 9 meeting rooms
  • Conference center
  • Coworking space

Outdoors

  • Garden
  • In a nature reserve
  • Outdoor furniture
  • Pool loungers
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Area rugs in public areas
  • Area rugs in room
  • Fixed shower seat
  • Front entrance ramp
  • Gravel flooring in public areas
  • Hand-held showerhead
  • Hardwood flooring in public areas
  • Height-adjustable showerhead
  • Magnifying mirror
  • No elevator
  • Smooth flooring in public areas
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1876
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - August 2024
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Meal delivery service
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Printer
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 10
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 15
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from October 22 2025 to November 13 2025 (dates subject to change):
  • Sauna
  • Spa

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 35.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 12 per person
  • Early check-in fee: GBP 10 (subject to availability)
  • Late check-out fee: GBP 15 (subject to availability)
  • In-room safe fee: GBP 25 per day
  • Rollaway bed fee: GBP 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the swimming pool, health club, or fitness facility, while guests under 16 years old are only allowed in the swimming pool, health club, and fitness facility with adult supervision
Guests under 16 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mercure Hotel Norton Grange
Mercure Manchester Norton
Mercure Manchester Norton Grange
Mercure Manchester Norton Grange Hotel
Mercure Manchester Norton Grange Hotel Rochdale
Mercure Manchester Norton Grange Rochdale
Mercure Norton
Mercure Norton Grange Manchester
Norton Grange Hotel Manchester
Norton Grange Mercure
Mercure Norton Grange Hotel Rochdale
Mercure Manchester Norton Grange Hotel Spa
Mercure Manchester Norton Grange Hotel & Spa Hotel
Mercure Manchester Norton Grange Hotel & Spa Rochdale
Mercure Manchester Norton Grange Hotel & Spa Hotel Rochdale

Mercure Manchester Norton Grange Hotel & Spa Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 391 out of 955 reviews
Rating 8 - Good. 300 out of 955 reviews
Rating 6 - Okay. 156 out of 955 reviews
Rating 4 - Poor. 65 out of 955 reviews
Rating 2 - Terrible. 43 out of 955 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Emerald

Stayed 1 night in Aug 2025

8/10 Good

Adrian

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great over night stay

Very nice stay with excellent spa facilities. If I had one recommendation it would be to get better internet and smart TVs
Stayed 1 night in Aug 2025

10/10 Excellent

Alison

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed the pool & spa. This was our third visit to the hotel. We look forward to visiting the hotel again soon. Thank you to all the team.
Stayed 2 nights in Aug 2025

10/10 Excellent

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relax in style

Family visit in hotel in convenient location with swimming pool and Spa facilities.
Stayed 3 nights in Aug 2025

8/10 Good

Steven

Stayed 1 night in Aug 2025

8/10 Good

Mark

Stayed 1 night in Aug 2025

8/10 Good

Saleem

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice location

Free parking friendly staff nice room and breakfast
Stayed 1 night in Jul 2025

10/10 Excellent

Lesley

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly, helpful, polite and professional. Facilities were very good and rooms very comfortable. My only criticism would be that a lot of tables had reserved signs on them but when we asked about them we were told we could use them as they were 'not really' reserved ? It was only in case they needed to use them?
Stayed 2 nights in Aug 2025

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, amenities
Great value for money. Had a fab refurb. Would stay again!
Stayed 1 night in Aug 2025

10/10 Excellent

Davide

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Saba

Stayed 1 night in Aug 2025

10/10 Excellent

Wendy

Liked: Amenities, property conditions & facilities
I’ve stayed here many times now the grounds are lovely fantastic if your having a wedding for photos the staff are always friendly polite nice people room always clean and if you give them notice they endeavour to put you in the quieter part of the hotel if there’s a function on parking is free and plenty of space I’ll always stay here when in Manchester Well done again mercure
Stayed 2 nights in Aug 2025

6/10 Okay

Roy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Reserved two twin rooms ,given one twin and a double with foldaway cot .Also given rooms on different floors even though they were booked together nine months ago ,told we couldn’t change as hotel was fully booked .When we complained about the room with the cot bed they suddenly weren’t full and found us another room on the same floor as the other one.Tv remote didn’t work but they sorted at once.Had to request two room keys for twin rooms !
Stayed 2 nights in Aug 2025

8/10 Good

Jeanette

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service
The hotel has a lovely setting and our room was spacious and clean. Staff were friendly and helpful. Some negative points- one of the bars had problems with accepting card payments meaning you had to use alternative bar in general area (we were at a private function). The ladies toilets had 5 cubicles and only 2 of the doors locked which is poor. Breakfast was ok but limited choice and it could have been warmer
Stayed 1 night in Aug 2025

10/10 Excellent

Calum

Amazing
Stayed 1 night in Jul 2025

8/10 Good

JolaJesu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4 stars

It's was lovely. All the facilities are great
Stayed 2 nights in Jul 2025

4/10 Poor

Craig

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
Shower not cleaned properly- multiple hairs from previous occupants. No towels in leisure suite. Bath robes smelt like they’re been dried in the kitchen during a busy service. Function suite music blaring until 12:30am. For what we paid would have expected far better.
Stayed 1 night in Jul 2025

10/10 Excellent

Sherwin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay for relaxation
Stayed 1 night in Jul 2025

8/10 Good

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Nick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the hotel were brilliant, especially the gentleman in the bar area during the late night period and his colleague on the front desk for the same period. Overall the property was clean, safe, welcoming and our stay was really enjoyable.
Stayed 1 night in Jul 2025

10/10 Excellent

Roger

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and professional staff, Couldn’t do enough for you, even got an early check in Been to this hotel 3 times now, Great pool and spa facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Debbie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Stayed 2 nights in Jul 2025

8/10 Good

Darren

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t spend a lot of time in the hotel but staff were very nice and polite and couldn’t do enough for you ,dinner time food was good aswell
Stayed 1 night in Jul 2025

2/10 Terrible

Kate

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
THIS IS NOT A 4* HOTEL This is one of the worst hotels I have ever stayed in - it is dirty, rundown, and not good value for money. Noise We were allocated room 101 and told as we were handed the key that there was a wedding on and we may hear some noise as our room was opposite the wedding. This was an understatement and the hotel made it clear they would not deal with noise complaints. Our room was directly opposite the wedding function room, separated by a corridor no more than 1.5 metres wide. When the evening reception started we may as well have been part of the party. It was bad enough when the door to the function room was closed but when opened by guests it was like we were in a nightclub. My husband had to go and close the door numerous times. This went on until 1am. After that, until 3am we had the noise of the staff cleaning up the room, moving furniture etc as well as being able to hear word for word the conversation and activities of the room next door. We booked this hotel for a relaxing night away while I was recovering from illness - yet it was far from that. When the function room is being used the hotel should not be booking out this room to guests - a warning about noise after booking is not acceptable. The room Smelly, rundown and no soundproofing. No complimentary water etc. only one towel for two of us. Door to bathroom rotten because of water. The spa Nothing special. Slimy & slippy pool, unclean. Food We were DBB, food was ok.
Stayed 1 night in Jul 2025