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Pristine Bay Resort

5.0 star property

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Private beach, white sand, sun loungers, beach umbrellas
View from room
Deluxe Villa, 2 Bedrooms, Balcony | Living area | 40-inch LED TV with cable channels, TV
Full-size fridge, microwave, stovetop, dishwasher
Interior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Free airport shuttle
  • On private beach
  • Kitchen
  • Pool
  • Parking included

Explore the area

Map
Calle Principal de Roatan, Roatan, Bay Islands
  • Pristine Bay Golf Club
    ‪1 min walk‬
  • Daniel Johnson's Monkey and Sloth Hang Out
    ‪8 min drive‬
  • Fantasy Island Beach
    ‪9 min drive‬
  • Roatan (RTB-Juan Manuel Galvez Intl.)
    ‪18 min drive‬

Room options

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About this property

Pristine Bay Resort

5-star Roatan condos with private pools
Spend the day relaxing at Pristine Bay Resort's private white sand beach or practicing your swing at the onsite golf course. Then enjoy a meal at one of the condo resort's 3 restaurants. Each condo boasts a private pool and offers free WiFi and a kitchen. For a bit of entertainment, an LED TV comes with cable channels, and guests can also appreciate conveniences like a washer/dryer and a dining area.
Pristine Bay Resort offers 53 accommodations with private pools and washers/dryers. Rooms open to furnished patios. Accommodations at this 5-star condominium resort have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers and complimentary toiletries.

This Roatan condominium resort provides complimentary wireless Internet access. 40-inch LED televisions come with cable channels. Additionally, rooms include safes and complimentary bottled water. In-room massages, irons/ironing boards, and hair dryers can be requested. Housekeeping is provided daily.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including a private beach and 2 outdoor tennis courts. An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Simply walk outside to feel the sun on your face at the white sand beach. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. Summer fun is a breeze at Pristine Bay Resort, where you can play a round of golf at the golf course and enjoy amenities like an outdoor pool and a children's pool.

Dining is available at one of the condominium resort's 3 restaurants. Guests can unwind with a drink at one of the condominium resort's bars, which include 2 bars/lounges and a poolside bar. A computer station is located on site and wireless Internet access is complimentary. This Mediterranean condominium resort also offers outdoor tennis courts, a garden, and a terrace. Complimentary self parking is available on site.

Pristine Bay Resort has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and noon.
Aqua - Overlooking the ocean and pool, this restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Flava - This poolside restaurant specializes in international cuisine and serves lunch and light fare. Open daily.
Las Pergolas - Overlooking the ocean and pool, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Languages

English, French, Spanish

Property amenities

Restaurants on site

  • Aqua
  • Flava
  • Las Pergolas

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 4:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 4:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 8 to 20 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned

We should mention

This property does not have elevators
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Pristine Bay
Pristine Bay Condo
Pristine Bay Condo Roatan
Pristine Bay Roatan
Pristine Bay Resort Roatan
Pristine Bay Resort
Pristine Bay Resort Roatan
Pristine Bay Resort Condominium resort
Pristine Bay Resort Condominium resort Roatan

Pristine Bay Resort Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 36 out of 82 reviews
Rating 8 - Good. 24 out of 82 reviews
Rating 6 - Okay. 9 out of 82 reviews
Rating 4 - Poor. 5 out of 82 reviews
Rating 2 - Terrible. 8 out of 82 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The villa was nice . Check in was horrible the shuttle bus was a disgrace it looked like someone picked up and abandone bus and sent yo get the guess . We were met by a guy on an Atv who said he would take us to our villa we never did get to see anyone to check in . The guy on the arc was going so fast we were unable to keep up with him we ended up getting losshe had to come back looking for us . Got to the villa the door wouldn’t open had to wait for someone else to come and open the door that night the door could not shut we waited over an hour for someone to.come and fix the lock . The following day we were leaving someone showed up in a van that looked like it was stolen from a car repair shop I was embarrassed to have my friends from the other resort see us coming out of that trash at the airport . I will not return to prestine bay resort or refer any of my traveling friends . Very disappointed in the whole experience .
Stayed 1 night in Sep 2019

2/10 Terrible

charles

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just don’t !

Terrible check in ! 2 dirty rooms later we finally got a clean. Room. Then the private pool was filthy . This never was corrected. No gas one day ..... then no water the next. The resort is all but completely shut down. You are 30 minutes from anything!!! Horrible service !!
Stayed 5 nights in Jul 2019

6/10 Okay

Jonathan

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

It is Pristine

The stay was good. Little confusion on check in 7 problem with internet & phone but was remedied.
Stayed 1 night in Jul 2019

2/10 Terrible

Verified traveler

Stayed 4 nights in Jun 2019

6/10 Okay

JANICE

Traveled with group, Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
This property is in foreclosure. Managers are definitely not the best Probably they don’t care Since the property is in foreclosure.
Stayed 5 nights in May 2019

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked nothing the stay was a disaster. There were no wash clothes, bed bugs and etc.
Stayed 3 nights in May 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities

Not a 4 star, maybe a 2!

My family travelled down to Roatan for a wedding, luckily not on this property. We checked in and there were some glitches but nothing uncommon. We headed right down to the beach and was eaten alive by sand fleas. No one at the front desk warned us to put on bug spray. Back in the villa the safe was broken, stuck open and beeping loudly. It took them 3 days to fix it. The kitchen had a constant puddle of water from the dishwasher, the blinds were broken, the villa pool was was missing a lot of tiles, there were chicken bones scattered throughout the main pool, and local protestors at the front gate about not getting paid by the hotel. But here is the funny, not so funny one! We asked the front desk for more toilet paper and it took them over 48 hours and multiple increasingly distressed phone requests to bring some. They did eventually bring 2 rolls for a 3 bathroom house with 7 people, at the end of the following day. It was such a joke! We changed villas the last day after my wife’s family left. Gained access at 11am and asked for a key to lock up and go into town, we were told several times that it would be just 5 minutes, it took them 8 hours to get us a key. I was lied to and told multiple excuses finally finding out that a person from housekeeping had it in town. As we crawled into bed that night we noticed blood on the duvet, absolutely disgusting! And to top it all off we were woken by construction at 5 am the last day. This is not a 4 star!
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Apr 2019

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
it is very sad i was unhappy for all my stay they should close this resort and do new management thank you
Stayed 2 nights in Apr 2019

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, amenities
Great location very private Only complaint no Housekeeping
Stayed 2 nights in Apr 2019

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Stayed 7 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2019

2/10 Terrible

Verified traveler

Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
One of the best, if not the best villa resort on the island. I would definitively stay again. From a business standpoint, it would be beneficial to provide all-inclusive options for guests and in room minibar. Also, the pool was not heated but who cares when its over 88 degrees outside and the view is beautiful.
Stayed 3 nights in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities
Excellent location, luxury and cleanest. Extremely comfortable.
Stayed 2 nights in Dec 2018

8/10 Good

Christopher

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The location was the best, the villas luxurious and clean, the service was a bit slow
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

6/10 Okay

Krystal, Los Angeles

Liked: Cleanliness
For the price you pay is not worth it. 1. everytime you need to got at the restaurant, you had to call to get picked up. annoying 2. one of the driver was very unfriendly, you will ask questions it bother him. 3. one time they forgot to pick us up, we had to call twice. 4. After finishing our breakfast, we want to come back to our villa & there was no driver. One of the tenant offered to take 3 of us. 5. Oh my god for the amount of money you pay they can't afford to pay a pest control. Critters all over the villa, disgusting. Huge roaches & Geckos. Outside the villa was infested of some kind of insects have no clue what they were & mosquitos un real. Would I stay here again NO.. not worth the price.
Stayed 4 nights in Aug 2018

8/10 Good

Ken, Kent, Ohio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The views here are amazing! The staff was all very nice and the pool bar staff was exceptional. We didn’t spend much time at the beach but it was mice there too. We stayed in the villas. The villa needed power washed out by our pool area and the pool could use some cleaning and tile repair. Our dryer didn’t work but that wasn’t that big of a deal. We let them know and they offered to have our clothes laundered for us. We would stay here again!
Stayed 7 nights in Oct 2018

8/10 Good

Saroze, Miami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Secure Nice view
Stayed 7 nights in Aug 2018

8/10 Good

Verified traveler

Stayed 6 nights in Jul 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful location on top of the mountain, unfortunately, not only infested with no see ums, but bed bugs as well. The infestation resulted in our cutting our vacation short. This resort appears to have been bankrupt for several years. Properties are not cared for. Outdoor wicker furniture is falling apart. Faux rocks on large resort swimming pool are broken and give a shabby appearance. There are no linens. Shocking to find a dirty pair of men's underwear in the hamper upon arrival. Bed linens were disgraceful . . .torn, stained and used. Literally, no refills on shampoo or conditioner. Washer/dryer convenient. Zero supplies provided. Housekeeping used my detergent to wash ripped "black" linens and left them in my dryer for me to fold and/or make bed. This is following their being informed of bed bugs. Restaurant food is spoiled. Waitress was in full agreement after smelling the cheese on my salad. Fitness center is laughable. Three machines, zero antibacterial wipes to clean equipment, yoga mats so old that they are faded not to mention stinky. There is an empty water cooler with no cups. I had to turn on the a/c every morning as it was "88 degrees" upon arrival. Kitchen reasonably equipped though burned myself on scalding water from the microwave taking it out as it is actually a foot or so above your head (I'm 5'8"). The bizarre assortment of cups looks like something found on the side of the road. No room, but so much more.
Stayed 13 nights in Jul 2018

10/10 Excellent

Maurin, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Is a wonderful Villas and Hotel and the staff, was so nice. We love Pristine Bay and we recommend.
Stayed 10 nights in Jun 2018

8/10 Good

Manny, New York

Liked: Staff & service, room comfort

Nice grounds, review your villa before unpacking.

Very nice grounds with an amazing view I had to switch villas because my Original had a lot of disreapairs ( Villa 1104) broken door, washing machine and water damage. The staff was very helpful with this. It is best to rent a car and bring mosquito repelant.
Stayed 7 nights in Jul 2018