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Coconut Tree West Bay

3.0 star property

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Photo gallery for Coconut Tree West Bay

Outdoor pool
Restaurant
Aerial view
Rock House, 3rd Level (RH3) | 1 bedroom, free WiFi, bed sheets
Front of property

Reviews

6.6 out of 10

Popular amenities

  • Pet friendly
  • Room service
  • Bar
  • Spa
  • Housekeeping
$132
includes taxes & fees
Nov 26 - Nov 27

Explore the area

View in a map
West End & West Bay Beach, Roatan, Bay Islands
  • Place, West Bay Beach
    ‪2 min walk‬
  • Place, Tabyana Beach
    ‪10 min walk‬
  • Place, Gumbalimba Park
    ‪12 min walk‬
  • Airport, Roatan (RTB-Juan Manuel Galvez Intl.)
    ‪20 min drive‬

Room options

View all photos for Beach View, One King Bed (WB6)

Beach View, One King Bed (WB6) | Terrace/patio

Beach View, One King Bed (WB6)

  • 391 sq ft
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Garden View, Two Beds (WB1)

Garden View, Two Beds (WB1) | 1 bedroom, free WiFi, bed sheets

Garden View, Two Beds (WB1)

  • 320 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Rock House, 1st Level (RH1)

1 bedroom, free WiFi, bed sheets

Rock House, 1st Level (RH1)

  • 700 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Bed

View all photos for Garden View 2nd Level (WB7)

Garden View 2nd Level (WB7) | 1 bedroom, free WiFi, bed sheets

Garden View 2nd Level (WB7)

  • 356 sq ft
  • Partial ocean view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Pool and Beach View, Two Queen Beds (WB3)

Pool and Beach View, Two Queen Beds (WB3) | Terrace/patio

Pool and Beach View, Two Queen Beds (WB3)

  • 400 sq ft
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Garden View, Two Double Beds (WB2)

Garden View, Two Double Beds (WB2) | 1 bedroom, free WiFi, bed sheets

Garden View, Two Double Beds (WB2)

  • 356 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Rock House, 3rd Level (RH3)

1 bedroom, free WiFi, bed sheets

Rock House, 3rd Level (RH3)

  • Partial ocean view
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Rock House, 2nd Level (RH2)

1 bedroom, free WiFi, bed sheets

Rock House, 2nd Level (RH2)

  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Beach View 2nd Level Two Queen Beds (WB8)

Beach View 2nd Level Two Queen Beds (WB8) | Terrace/patio

Beach View 2nd Level Two Queen Beds (WB8)

  • Sleeps 4
  • 2 Queen Beds

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About this property

Coconut Tree West Bay

3-star Roatan hotel walkable to Tabyana Beach
At Coconut Tree West Bay, catch some rays at the beach, pamper yourself at the full-service spa, or enjoy scuba diving.
Coconut Tree West Bay offers 12 air-conditioned accommodations with coffee/tea makers and ceiling fans. Rooms open to balconies or patios. Televisions come with cable channels.

Bathrooms include showers. This Roatan hotel provides complimentary wireless Internet access. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Shannie's. Services include facials. The spa is open daily.
Coconut Tree West Bay features a full-service spa and an outdoor pool. The hotel offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

This beach hotel also offers spa services, a terrace, and multilingual staff. For a surcharge, the property provides a shuttle from the airport to the hotel during limited hours and an area shuttle. Onsite self parking is complimentary.

Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Airport pick-up shuttle (surcharge) from 8:00 AM to 6:00 PM
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Things to do

  • Full-service spa
  • Outdoor pool
  • Scuba diving

Family friendly

  • Babysitting (surcharge)
  • Dining table
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • On the beach
  • Terrace

Full-service spa

  • Facials
  • In-room massages
  • Spa open daily

Accessibility

  • No elevator
  • Tile flooring in room

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Limited room service
  • Meal delivery service
  • Microwave

More

  • Air conditioning
  • Ceiling fan
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 5:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 60 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 30.00 per vehicle (maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Coconut Tree West Bay Cabin
Coconut Tree Cabin
Coconut Tree West Bay Hotel
Coconut Tree West Bay Roatan
Coconut Tree West Bay Hotel Roatan

Reviews

Coconut Tree West Bay Reviews

6.6

6.6/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

7.2/10

Eco-friendliness
Rating 10 - Excellent. 28 out of 113 reviews
Rating 8 - Good. 23 out of 113 reviews
Rating 6 - Okay. 27 out of 113 reviews
Rating 4 - Poor. 17 out of 113 reviews
Rating 2 - Terrible. 18 out of 113 reviews

Reviews

8/10 Good

BRIAN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn't ask to be closer to the beeach. Directly in front of you! Very nice and clean pool. All types of excursions are available on the beach in front of you. Water taxis can take you to other places down the beach, to the West End. Restaurants, gift shops, and store only yards away on the beach. The place is understaffed but the current staff was excellent. Property and rooms could use some updating but didn't come here to sit in the room. Beds were comfortable and ac ice cold. Keep in mind your on an island, water and electricity can be unpredictable. Sewer systems can be prone to issues but expected.
Stayed 4 nights in Jul 2025

10/10 Excellent

Kim

Traveled with family
Liked: Cleanliness
We loved the large balcony overlooking the beach and pool!! We could walk down the beach to go snorkeling or to restaurants and shops. The cabin was good, but we weren’t expecting fancy. The worst thing was the 18 steps up to the cabin!!!
Stayed 7 nights in Jun 2025

6/10 Okay

Brittany

Disliked: Staff & service, property conditions & facilities
Stayed 7 nights in Jun 2025

2/10 Terrible

Gracy

Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Honest Review After an 8-Night Stay I stayed at this place for 8 nights, and unfortunately, my experience was not entirely pleasant. While the property has potential, there are several areas that need serious improvement in order to provide guests with a comfortable and enjoyable stay. Negative points: • Housekeeping was only done 3 times during an 8-night stay, which I found insufficient. • They only provided one toilet paper roll for the entire stay, and I had to request more. • The outdoor hallways constantly smelled like sewage, which was very unpleasant. • The kitchen was dirty when we arrived. I had to buy dish soap and clean it myself. The coffee maker was dirty, had old coffee residue, and was rusty. • The floor was dirty from the moment we checked in. • The bed was extremely hard, and instead of resting, my husband and I woke up with back pain every single morning. • The typical breakfast was just okay, but inconsistent — some days we got 3 tortillas, other days only 2. Most of the staff were rude, except for one pregnant waitress, who was always kind and attentive. • The dirt road leading to the property was in terrible condition, full of potholes so big they damaged our rental car. • We found a cockroach after the first night. • The TV was unplugged when we arrived and mounted high on the wall. My husband and I had to climb a chair to plug it in ourselves. Positive points: • The mini split AC worked very well and kept the room nice and cool, which w…
Stayed 8 nights in Apr 2025

8/10 Good

Tanya Michelle

I had my own beachfront cabin with amazing ocean/beach view. Cabin was large, spacious, and had everything I needed. Things like faucets and cutlery were older, but everything was clean and working. A/C was very good. If you want a room that is cleaned daily this probably isn’t the place for you. But the staff were always very fast to help. You are located over the restaurant, so loud music from morning to evening. But everything shut down by 8pm and quiet at that end of West Bay. Security 24/7. Excellent location.
Stayed 14 nights in Apr 2025

10/10 Excellent

Becky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place could not have been better value for money, we loved it so much - walkable to everything, right on the beach, lots of good restaurants in walking distance, 2 for 1 drinks and food and happy hour all down the beach. The hotel was very low key which is what we love, very friendly staff at reception cleaning kitchen and restaurant and maintenance and security - low key like they didnt have change for a beer so told us just come back to pay later, allowed to have your own drinks in the pool just not glass so totally fair and the patio and sunsets are amazingggg
Stayed 2 nights in Apr 2025

8/10 Good

Thomas

Traveled with family
Disliked: Staff & service
Very rustic, but cabin 3 with the pool and beach/sea view make it excellent
Stayed 7 nights in Apr 2025

8/10 Good

Ana Maria

Stayed 1 night in Apr 2025

8/10 Good

Ana Maria

Stayed 2 nights in Apr 2025

2/10 Terrible

priscilla

Traveled with family and small children, Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This property was not clearly as advertised!!!!! No one to meet you at reception, number online and on Expedia was not even the number of the property. Pool was under construction and we were a group with kids; we clearly booked for pool. When we decided to NOT stay no refund or wavier was offered! We go there at night, no hallway lighting, my dad almost fell in a huge pot hole!!!! The keys to our so called room didn’t even open our cabin. Over all a stressful and horrible experience! PLEASE DO NOT STAY HERE!!!!!!
Stayed 3 nights in Mar 2025

4/10 Poor

DOUGLAS T

Traveled with partner, Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Dogs barking constantly around the clock, day and night. Sounded like a dog fight. One of the other guests said the owners son keeps a lot of dogs, and a guest got bit the year before by one of these dogs. Since the windows are “sealed” with duct tape, the sound really travels into the room all day and all night. The room was very clean, but a little rustic. Lots of chipped tile, and only 2 overhead bulbs were working so was kinda dark. At checkin, the desk clerk insisted we pay over a thousand dollars in order to get a key. We showed them our Expedia fully paid receipt. The clerk pretended not so speak English. We finally argued long enough to get the key. Room was very large. Beds were very comfortable. Alex at the restaurant was fantastic. Lose the dogs and figure out a better checkin (never had this experience through Expedia before!) and this would have been one of our favorite places to stay ever.
Stayed 11 nights in Feb 2025

4/10 Poor

Cory

Disliked: Cleanliness, property conditions & facilities

Great people and location but run down

Let me start by saying, the people that work there are amazing. When we arrived at 6pm the office was closed but a maintenance guy had a key for us in an envelope. The hot water worked 2 out of 7 days. The toilet wouldn't flush unless you poured water in the tank while you were flushing. You only get 1 key and you better not lose it. The location is great with an incredible view. The island is more expensive than I expected. $20 for a hamburger, $30 for cerviche , $120 for a bottle of Don Julio Blonco US at the liqour store. $30 in the states. I would say this was closer to camping then being in a resort. I could have gone to Turks and Cacos for less.
Stayed 7 nights in Feb 2025

10/10 Excellent

Romane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

I stayed there alone for a week, and it was awesome. I had a whole cabin for myself with 2 beds and everything you need to cook. The free breakfast is really good, and the personnel is very nice. There is also 24/24 security. The beach is right here, and the pool is a nice place to tan and enjoy a drink when there are too many people on the beach. Really a good experience !
Stayed 6 nights in Feb 2025

4/10 Poor

Martin

Disliked: Cleanliness, property conditions & facilities
Top location, but very basic.
Stayed 2 nights in Feb 2025

4/10 Poor

David john, Hamilton

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 14 nights in Jan 2025

8/10 Good

Alex

Stayed 2 nights in Jan 2025

6/10 Okay

Alexander

Stayed 3 nights in Dec 2024

8/10 Good

Cindy

Traveled with family
Liked: Amenities
Location was perfect. We had some difficulty accessing Wi-fi. Staff were lovely
Stayed 12 nights in Dec 2024

6/10 Okay

Jose

Traveled with family
Liked: Staff & service
No comment!
Stayed 16 nights in Jul 2024

6/10 Okay

Marvin

Disliked: Property conditions & facilities
Location is prime. Everything else needs improvement. Wouldn’t stay there again.
Stayed 3 nights in Jul 2024

6/10 Okay

jose

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nada mal servicio el desayuno no bueno no cable insataciones descuidadas no lo recomiendo por el precio alto
Stayed 3 nights in Jul 2024

6/10 Okay

Mary

The location was great. Our air conditioner leaked water on floor. It made a dripping noise all night. Multiple outlet’s didn’t work. The toilet didn’t flush all the time.
Stayed 2 nights in Jul 2024

10/10 Excellent

Bobby

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Brenda

Stayed 4 nights in Jun 2024

6/10 Okay

claudia

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service
We stayed here for 5 nights we rented cabin 1 panoramic view which offers a perfect view of the beautiful west bay beach and the swimming pool conveniently located right in front of the unit. I enjoyed the property grounds on the back of our unit there is mango and coconut trees and in the morning you can hear the macaws flying near by we could also spot a few guatusas in the area nearby. Front desk manager is nice and friendly they do their best to solve your issues or needs. Housekeeping lady is nice honest and very helpful. I would like to mention you need to let them know if you need your cabin cleaned. Cabins are old but water and a/c works fine. Loud music from George’s restaurant and bar next door ends around 9-10. Water sewer smell and roaches is common in old properties around the beach on islands so keep that in mind as well. This property is located in front of the best beach and has the lower rates compared with other similar properties stay here if that’s your priority if you want luxury stay at the Mayan or similar.
Stayed 5 nights in Jun 2024