SureStay Plus Hotel by Best Western Roanoke Rapids I-95
Roanoke Rapids hotel with free breakfast
Along with a fitness center, this hotel has a business center and a meeting room. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, a 24-hour front desk, and a computer station are onsite.
SureStay Plus Hotel by Best Western Roanoke Rapids I-95 offers 80 accommodations with coffee/tea makers and hair dryers. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and complimentary toiletries.
This Roanoke Rapids hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.
Recreational amenities at the hotel include a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
A computer station is located on site and wireless Internet access is complimentary. Business-related amenities consist of a business center and a meeting room. A complimentary breakfast is offered. This business-friendly hotel also offers a fitness center, a vending machine, and tour/ticket assistance. Complimentary self parking is available on site.
A complimentary breakfast is offered.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Free RV/bus/truck parking on site
Wheelchair-accessible parking and van parking available
Food and drink
Free breakfast available
Things to do
Gym
Family friendly
In-room crib
In-room microwave
In-room refrigerator
Conveniences
24-hour front desk
Free newspapers in lobby
Luggage storage
Safe at front desk
Vending machine
Guest services
Concierge services
Housekeeping (daily)
Tour and ticket assistance
Business services
Business center
Computer station
Meeting room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Elevator
Grab bar in shower
Hand-held showerhead
Handrails in stairways
Pool access ramp on site
Portable shower seat
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible van parking
Wheelchairs on site
More
2 floors
Banquet hall
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Free crib
Bathroom
Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided
Entertainment
Cable channels
Premium channels
Food and drink
Coffee/tea maker
Microwave
Refrigerator
More
Air conditioning (climate-controlled)
Connecting rooms available
Desk
Free local calls
Iron/ironing board
Laptop workspace
Phone
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 25.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
An off-leash area and litter boxes are available
Children and extra beds
Children are welcome
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
Pet fee: USD 25.00 per accommodation, per stay
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Holiday Inn Express Hotel Roanoke Rapids
Holiday Inn Express Roanoke Rapids
Best Western Roanoke Rapids Hotel
Best Western Roanoke Rapids
SureStay Plus Hotel Best Western Roanoke Rapids
SureStay Plus Best Western Roanoke Rapids
SureStay Best Roanoke Rapids
SureStay Plus Hotel by Best Western Roanoke Rapids I-95 Hotel
SureStay Plus Hotel by Best Western Roanoke Rapids I-95 Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 305 out of 1001 reviews
10 - Excellent
305
Rating 8 - Good. 250 out of 1001 reviews
8 - Good
250
Rating 6 - Okay. 185 out of 1001 reviews
6 - Okay
185
Rating 4 - Poor. 104 out of 1001 reviews
4 - Poor
104
Rating 2 - Terrible. 157 out of 1001 reviews
2 - Terrible
157
6.8/10
Cleanliness
8.0/10
Staff & service
6.8/10
Amenities
6.6/10
Property conditions & facilities
6.8/10
Eco-friendliness
Reviews
2/10 Terrible
Garrett
Apr 3, 2025
Extremely gross hotel we checked in and didn’t even stay an hour before leaving
The rooms were very clean and housekeeping offered to come every day, decent options for continental breakfast which ended at a reasonable time, room was spacious and there was no noise in the hallway or from any other rooms, very convenient being next to the highway
Henry
Stayed 5 nights in Mar 2025
6/10 Okay
Allison, West Haven
Traveled with pets
Mar 31, 2025
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Grounds were unkempt. Bathroom was in very rough shape- needs some serious updates.
Shabby condition: paint peeling, grungy surfaces, toilet paper holder not secured, door was unlocked and open when we checked in, very noisy all night, trash, beer cans strewn on property, poor workmanship on attempts to paint. Surprised this is part of Best Western.
When we checked in our key didn’t work in the door. The desk attendant used his master key which he was going to give us (which means we could have entered any room) but a man came bolting out of the room. Screaming & yelling. The attendant states he’d been staying there awhile & the room status hadn’t been updated. He upgraded us to a suite . It was meh. The noise in the hall was too loud & kept my husband up all night. We had no towels for showers, the faucet in the tub was coming out of the wall & no water pressure. All I had were 2 washcloths to dry with. We just wanted to get out of there!
The hotel was very clean. The people were very nice. was very disappointed that there was no hot water and very little pressure in the shower and the bathroom sink did not drain very well.
Great stay. Easy check in. Comfy rooms. We got there late and asked for a crib last minute and there was zero hesitation. It was rolled to our room within minutes! Breakfast could have used more options, but overall a great stay for our needs.
Check in was quick and easy. The property was older, and had some wear: Torn window covering, crookedly hanging valance. Not really a deal breaker, but the reason for the lower overall rating was that the room was barely surface clean. The beds were made, but one pillow case was stained (unsure if dirty or an old stain). The shower walls had soap scum as if the shower had not been cleaned in weeks - not a mere oversight, actual build-up from weeks of folks showering in there. Felt unsanitary. I would not choose to return to this location based on the room we were assigned.
My first assigned room had not been cleaned. The nice young lady at the front desk apologized and changed my room instantly. In my second assigned room, the remote control and the bedside clock did not work, When I called the front desk, the next person (a man) said that they had no one to check it out until the morning. A Terrible Stay.